Read my last portion of the post too.. I added something in /emoticons/[email protected] 2x" width="20" height="20" /> hopefully they'll email back and good luck!No i didn't suggest that nor did they offer. It's hard for me to be assertive over the phone with them. They only said return it and wait till it comes back out (this is what i was told last week) We'll see if they email be back today now that I found the duplicate shadow.Â