Sindulge Discussion

[eclipsechick08]

I can't even figure out how to change my CC# on their site :/

 

[zadidoll]

LOL I had the same trouble with The Look Bag. The subscription portion really reminds me of MyGlam's old billing - no place to change credit card info.

 

[steph28]

Originally Posted by Playedinloops /img/forum/go_quote.gif



You still have an account, even if you don't have an active membership.

Oh okay thank you 

 

[NicoleRoyer]

You have to cancel your subscription in order to change it. I wanted to change my credit card to one that I felt safer using but when I tried it tells you it's going to cancel your subscription. I just canceled it and said forget it. This company is too much of a hassle.
 

Originally Posted by eclipsechick08 /img/forum/go_quote.gif

I can't even figure out how to change my CC# on their site :/

 

[Ampym]

Originally Posted by snllama /img/forum/go_quote.gif

im canceling the minute my 2nd ships.They will not get another cent from me. 

Me too. I have my next consult with Dana this Tuesday, which I need to change AS I DO NOT NEED ANY MORE PRIMER!!!!!!!!!!!!!!!!!!! I can deal with a pushy sales type but why should I have to?

 

[snllama]

Originally Posted by Ampym /img/forum/go_quote.gif



Me too. I have my next consult with Dana this Tuesday, which I need to change AS I DO NOT NEED ANY MORE PRIMER!!!!!!!!!!!!!!!!!!! I can deal with a pushy sales type but why should I have to?

well lucky for me I already got that primer. Im going to ask for bright colored lipsticks. I saw someone at their premiere event with a youngblood coral lipstick. It was gorgeous. And Im going to see if I can get blush.

 

[eclipsechick08]

I was supposed to have my consult today at 2:00 PM (15 min ago) with Alex and it said she was constantly offline. This is really getting obnoxious. If they can't even send an e-mail about how they're going to miss the appointment then I'm just assuming they're forgetting which for a business practice as this unacceptable to me. Why have us schedule appointments if they're just going to forget/miss them. Now that my time has been wasted, I sent an e-mail to Alex explaining my frustration and hopefully she will get back to me soon. Ugh. 

 

[javagirl87]

I've decided that if they miss my consultation i'm just going to cancel. I don't mind losing a cent.

 

[NicoleRoyer]

After I canceled my account I got an email from Jaivin asking me if I would still like the penny box because he saw that my accound was canceled. I told him I did but I wanted to use a different card, and I was concerned that my box would be shipped to the wrong address again. So he gave me another code to use and I set my account back up. My consultation is today at 1pm central time with Ami (she is AWESOME), we will see how this goes though.

 

[Playedinloops]

Originally Posted by NicoleRoyer /img/forum/go_quote.gif

After I canceled my account I got an email from Jaivin asking me if I would still like the penny box because he saw that my accound was canceled. I told him I did but I wanted to use a different card, and I was concerned that my box would be shipped to the wrong address again. So he gave me another code to use and I set my account back up. My consultation is today at 1pm central time with Ami (she is AWESOME), we will see how this goes though.

llol, I keep thinking of how many chances I've given them...glad I'm not the only one has given them several chances.

 

[HelloLeilani]

I noticed that Sindulge does have a points system in place. I wonder when that is going to mean anything? 

 

[eclipsechick08]

I had to reschedule my appointment via the website because Alex never got back to me about the e-mail consult. This time I got Ami and am super excited about that. I had her the first time and she's great.

 

[amberlamps]

I had Alex as my consultant too. I changed from chat to e-mail though. She hasn't e-mailed me back with her suggestions or whether or not a box has shipped yet. I sent an e-mail on the 29th asking if she got my first e-mail, and she said yes, but that's it. My first e-mail was sent the 27th. If I don't hear back from her today, I'm going to e-mail her again. I'm annoying like that.

 

[eclipsechick08]

I would bug her about it too! It's not exactly right that she just chooses to ignore e-mails like that. I e-mailed Ami today confirming our time on Wednesday and she got back to me in about 10 minutes.

 

[nelliebelle1197]

Check back a few pages to see my trauma with email consultations...
 

Originally Posted by amberlamps /img/forum/go_quote.gif

I had Alex as my consultant too. I changed from chat to e-mail though. She hasn't e-mailed me back with her suggestions or whether or not a box has shipped yet. I sent an e-mail on the 29th asking if she got my first e-mail, and she said yes, but that's it. My first e-mail was sent the 27th. If I don't hear back from her today, I'm going to e-mail her again. I'm annoying like that.

 

[glamourdolleyes]

I think you only get 12 when you sign up and that's it, or I could be mistaken.
 

Originally Posted by HelloLeilani /img/forum/go_quote.gif

I noticed that Sindulge does have a points system in place. I wonder when that is going to mean anything? 

 

[glamourdolleyes]

Just kidding, its 12 every month!
 

Originally Posted by glamourdolleyes /img/forum/go_quote.gif

I think you only get 12 when you sign up and that's it, or I could be mistaken.
 

 

[Bflopolska]

I have Dana tomorrow, and now I'm nervous!

 

[amberlamps]

I e-mailed Alex again. So much for waiting. I'm going to cancel after I receive the box, if that day ever comes, their customer service is weak.

Edit: She says Jaivin was supposed to e-mail me my shipping information.. so maybe it'll come this week?

 

[NicoleRoyer]

Just as I am thinking Sindulge might redeem themselves I got an email that my consultation was canceled, but it didn't give a reason why. I just rescheduled it, so we will see if this one get's canceled too. Why oh why did I re-open this can of worms???