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Did she just post that about having to pay to post here? I thought we settled that. If not here's the low down on that.

Makeup Talk is a private website that is open for free to the general public. Company owners and representatives must purchase an Insider (advertising) account if they wish to discuss their company and/or products. That stated, there are many company owners and representatives on MUT that are not Insiders however they are not allowed to discuss or promote their company or company products. They are also not allowed to post reviews on their own companies or products as that violates the Federal Trade Commission rules on public disclosures. It's against FTC rules for anyone to misrepresent a review and could be subject to fines. This is why on TV you see on the bottom of some commercials "actor is compensated" or "actor is not compensated" because you have to disclose that.

Personally, I think the concept she has for her company is a good one, I've stated that before, however the execution of it by purchasing products from a 3rd party vendor has failed. That 3rd party vendor does not have permission to sell or resell certain products - such as M•A•C - and are potentially selling expired and/or counterfeit products. I've stated before and I'll state it again that the best thing Patty should do is work DIRECTLY with the companies because 1) you're going to get legitimate products and 2) you're going to make more money working directly with the company because you're going to work out some kind of deal like a commission on products sold or promo codes specifically made for that company (almost like an affiliate link).

 
Well that's just sad, and incorrect on her part.

The fact of the matter is that she was never blackmailed. The other fact is AFTER she made the blackmail accusations on Rip Off reports she approached Huddler Advertising in an attempt to become an Insider. I suggested to the site owner that it would not be in MUT best interest to take her on as an advertiser due to her accusations. Shame, I thought we moved past this but apparently we have not.

 
Originally Posted by zadidoll /img/forum/go_quote.gif

Well that's just sad, and incorrect on her part.

The fact of the matter is that she was never blackmailed. The other fact is AFTER she made the blackmail accusations on Rip Off reports she approached Huddler Advertising in an attempt to become an Insider. I suggested to the site owner that it would not be in MUT best interest to take her on as an advertiser due to her accusations. Shame, I thought we moved past this but apparently we have not.
I really hate how she keeps saying "We have offered to gift every moderator on the forum a free gift box and it was denied also." She's trying to paint herself as very kind and the victim in this situation when really we would be less of a forum for essentially accepting bribes, in my opinion.

 
I agree that she's using this forum as an excuse to save her own skin. I doubt anyone's taken any action at all to report her, so that's just a load of crap too. But why even indirectly bring up this forum on her business page? That's just calling more attention to it.

Still, it's the right move to refrain from sending those lipsticks. Although I'm certain many of her clients wouldn't care about authenticity one way or the other, she's doing the right thing as a business. Like meaganola mentioned, there is really no need to take so many polls, and no one needs to know that she's spending larger amounts to get more premium products. I think her intention is to make people feel like they're part of the process, but it comes off more like she's not really sure what she wants to do in the first place. She would look more professional if she made a simpler plan and stuck to it and see if that's successful first.

 
I don't understand why anyone would want to patronize a company that was so enmeshed in personal drama from the owner. Sheesh.

 
Originally Posted by Sputinka /img/forum/go_quote.gif
I don't understand why anyone would want to patronize a company that was so enmeshed in personal drama from the owner. Sheesh.
I agree, but considering she only has 30 slots available for her current box, I don't think she really has that many customers. I think she would do better if she put a moratorium on her super-lengthy posts. I appreciate a business that can keep things concise and efficient, and just overall maintain their composure when faced with criticism.

 
Man. I don't know what to say. I don't really care enough to want to see RCB fail in any way. Maybe a few do, but to generalize that every poster here is holding up a torch and pitchfork is ridiculous. I think several people here have offered perfectly valid criticisms as well as solid solutions or suggestions to improve things. I don't think anyone is expecting freebies, nor excessive value for their money. While I'm still not interested in becoming a customer, I thought it was a good move to revamp her company. Do i still think it's overpriced? Yes. But that's entirely subjective.

Perhaps the reason why a few people come here to talk about any problems or negative experiences about a box is because such comments on her facebook page were deleted in the past. No one has been attacked for liking the service. I think it's great if people have been happy with them. We're all free here to discuss all facets of the company, good or bad. Granted, I'm not crazy about the personal attacks and gossip about the owner, and have tried to steer clear of that. But it comes with the territory for any business.

If they are so confident in this "electronic waiver," and stand behind their product, I don't see why this forum should prevent them from sending whatever the heck they want. I've stated a few times that I don't think many of her clients care about things like authenticity or discontinued items. She's found a niche market, and that's fine. But it's a public company, and people who aren't so thrilled with that aspect have a right to discuss it here, whether they're customers or not. That's what a forum is for!

 
Originally Posted by bluelion /img/forum/go_quote.gif

Man. I don't know what to say. I don't really care enough to want to see RCB fail in any way. Maybe a few do, but to generalize that every poster here is holding up a torch and pitchfork is ridiculous. I think several people here have offered perfectly valid criticisms as well as solid solutions or suggestions to improve things. I don't think anyone is expecting freebies, nor excessive value for their money. While I'm still not interested in becoming a customer, I thought it was a good move to revamp her company. Do i still think it's overpriced? Yes. But that's entirely subjective.

Perhaps the reason why a few people come here to talk about any problems or negative experiences about a box is because such comments on her facebook page were deleted in the past. No one has been attacked for liking the service. I think it's great if people have been happy with them. We're all free here to discuss all facets of the company, good or bad. Granted, I'm not crazy about the personal attacks and gossip about the owner, and have tried to steer clear of that. But it comes with the territory for any business.

If they are so confident in this "electronic waiver," and stand behind their product, I don't see why this forum should prevent them from sending whatever the heck they want. I've stated a few times that I don't think many of her clients care about things like authenticity or discontinued items. She's found a niche market, and that's fine. But it's a public company, and people who aren't so thrilled with that aspect have a right to discuss it here, whether they're customers or not. That's what a forum is for!
I didn't bother watching the video and judging by your post it's a defense for RCB and one against MUT. People will believe what they want to believe and in my opinion a person should do their own homework and not trust anything told to them be it from either side of the fence.

The electronic waiver on Facebook is irrelevant since RCB has to abide by Facebook's terms and conditions. It is not a binding contract by any means so I don't see how she try to "enforce" it when she knowingly sends out expired or counterfeit products. She knows she's not authorized by M•A•C to send out legitimate products and knows sending out counterfeit products happens to be a Federal offense so no "waiver" she has her customers agree to will not hold her liable.

I do agree with you that she found a niche market but unfortunately there are some who buy unaware and end up scammed.

 
This is apparently what they are giving out in the March Box

http://makeup.about.com/b/2010/11/05/trina-turk-clinique-gwp-at-nordstrom.htm

I think she has many misconceptions about the people here as a community. Just look at how supportive and excited the posts were in the beginning. So many people here were willing to take a chance on a new small business. It's only after their disappointment in the expired products they received and the horrible response from the company that people began to realize this wasn't a service they would recommend to anyone. I even think that the whole thing would have largely gone away if she hadn't of sent an army of people into this thread to antagonize people. Again, I came to this thread late in the game, but it was still very shocking for me to see someone running their business this way. I'm glad that I've been warned and I wish Patty the best and hope she can learn from her mistakes. 

 
Oh no, for the record, my post wasn't really in response to the video so much as her comment on facebook, though I did watch it. I actually liked that her review was just a pretty straightforward itemized list of contents. She didn't bring up anything else.

It sucks that people might feel scammed if they don't do their research, but I agree, at least there's enough information on both sides for those who bother to check it out.

 
Correct me if I'm wrong, but if this Trina Turk package came out in 2010, isn't that mascara WAY past expired???

 
Wait, did she say her HUSBAND has cancer now? And she needed an outlet? Um, if I remember correctly, she stated that SHE had cancer and a brain tumor, she started the business because she needed a work at home job, and she got the idea after getting screwed by Look Bag.

 
I may be wrong, but what I got from the multiple personal posts was that she had a physician husband who passed away from cancer and she is remarried to businessman husband. I am not sure though as most of those posts are very random and unclear.

 
I thought some smileys would demonstrate best how I feel abiut this company:

Counterfeit MAC?!
eusa_naughty.gif


icon_scratch.gif


doh.gif


wtf.gif


 
Very dishonest company.  The owner cannot keep track of the stories she has spun. She sometimes claims to be the mother of 7. Other times, she says she has 6. It just varies, but lately she has stuck more to number 6. " I have seven children and a husband and I am trying my best to make a decent living and to pay my medical bills."

i didn't realize she only had 30 subscribers.  This explains why there isn't a huge outcry over the expired or counterfeit cosmetics. Her fan page number always leads me to believe she has way more subs than she does.  I truly hope she sends the Jordan family something after she has involved them. I have a feeling she will blame someone on mut for not following thru though. She seems to be setting the stage.  

 
Originally Posted by zadidoll /img/forum/go_quote.gif

I hope she doesn't use us not to send the money.
Same here - that would be so sad :-(

I really am stunned that somehow this company/lady has managed to stay under the radar this long selling counterfeit goods.  

I do feel terrible for the people who get scammed.  But, my grama always said - buyer beware.  If they aren't doing their homework before shopping with this (or any) company then the onus of responsibility is on them.  

We can't save everyone :-/

 
I think it is because the company is so small. She had 50 or more subs at one point. She is down to 30 or fewer. Many of those are friends or admirers. That will fade eventually.

 

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