Red Carpet Box

[GirlyEnthusiast]

Originally Posted by Hellocat4 /img/forum/go_quote.gif
You're totally right, girly. I kind of jumped the gun on that one due to the background of rcb and got suspicious of the reviews because of how glowing they all are. They probably do that with any co. who sends them products. That would be hard as a reviewer. I probably would feel some obligation to give a good report if I received my stuff for free. I wouldn't make a good reviewer lol.

Haha yeah I can understand that. I try to do research on everything before I agree to review it and I steer clear of products that I don't think will work for me. For example, I have sensitive and acne prone skin so I don't often accept skincare items to review because that wouldn't be beneficial to me or the company.

As far as the glowing RCB reviews, I can understand bloggers writing positively when all they see is the big box of products they received. Most probably wouldn't know about the stigma attached to the company unless they researched it before writing the review. 

 

[Playedinloops]

Originally Posted by nelliebelle1197 /img/forum/go_quote.gif

Which was crazy  in the first place. I don't think anyone is painting it as new - it FEELS shocking because it was just uncovered. And frankly, if she was actually a good person who wanted this to go away she would have gone back and removed what was done irrationally in the heat of passion and removed the posts.

Posts saying things such as she already hired a lawyer back in September (which was around the time she made these posts) or that she is abck on the warpath again (posting that she is back on the warpath yesterday implies that she is still causing drama, when that is not true). All I'm saying is that its important to pay attention to facts. We all know she isn't a "good person" who wanted this to go away.

 

[Hellocat4]

Semantics & implications & nuances aside, I think the main point is that patty has created a few posts on ripoffreport. Many users here on mut were not aware of this, including one of her victims. I think most members on this forum are pretty savvy & intelligent and can read the facts without getting too hung up on insignificant details. I still hold firm in my perception of patti and this co. She is shady and not to be trusted. What she did to Dior crossed the line, in my opinion and she needs to do the right thing, and take her personal info down. You are right nonetheless, and I did word it the wrong way (not intentionally). I just re-read my post. It was new to me, and i did not notice the date until afterwards. I should have just posted without the preface.

 

[Playedinloops]

Originally Posted by Hellocat4 /img/forum/go_quote.gif
Semantics & implications & nuances aside, I think the main point is that patty has created a few posts on ripoffreport. Many users here on mut were not aware of this, including one of her victims. I think most members on this forum are pretty savvy & intelligent and can read the facts without getting too hung up on insignificant details. I still hold firm in my perception of patti and this co. She is shady and not to be trusted. What she did to Dior crossed the line, in my opinion and she needs to do the right thing, and take her personal info down.

You are right nonetheless, and I did word it the wrong way (not intentionally). I just re-read my post. It was new to me, and i did not notice the date until afterwards. I should have just posted without the preface.

Don't worry, I agree completely with you irt Patty and RCB. I have never and would never subscribe, and I think dioradora should be pursuing some kind of justice, primarily getting the review either removed or her personal information edited out. I just didn't think it was fair for everyone to think Patty was "crazy" for doing this now (which was implied by several people, not just you) when she did it months ago. 

 

[zadidoll]

Here's MUT's official stance on the matter. I posted this as a rebuttal on all three known posts made by Patty.

Hello, I am the Community Manager at Makeuptalk.com and would like to clarify the issue reported here. 

I am contracted with MakeupTalk.com (MUT) to manage the website (forums, groups, product reviews, galleries). Among my other responsibilities at MUT, my role is to ensure that content posted on the site doesn't violate our Terms of Service. Irene Byon is employed by Huddler, which is the Platform Partner of MakeupTalk. Her role is to approach companies about advertising on MUT. Irene simply offered the ability for Red Carpet Box (RCB) to advertise on the MUT site, which they declined.

MakeupTalk is an ad-supported site, but we do not moderate user comments on behalf of our sponsors/advertisers. MUT does not remove posts just because members have negative opinions on a company. MUT stance is that members have the right to share their opinion so long as the opinion is not illegal. With this policy in mind, we informed the Red Carpet Box owner that we will not be removing the thread where our users expressed negative experiences with her company. 

After several harassing threads towards members of the MUT community, the MUT team decided our site will not accept advertising from Red Carpet Box. We later discovered that some of our members who purchased products from Red Carpet Box felt scammed (discontinued, expired or potentially counterfeit items.) I have suggested to members who felt scammed by RCB to request a refund and they have under Federal law to file complaints with the Federal Trade Commission, the Better Business Bureau, the Florida State Attorney General's office as well as the State Attorney General's office in their state as well as file disputes with Paypal and/or their credit/debit card provider. 

If you have purchased a box from RCB I would highly suggest contacting the companies whose products you received to find out if the products are legitimate products that have not been discontinued and/or expired. Most recently RCB sent out to people who purchased a box items from Urban Decay that were discontinued in 2011 (Urban Decay's loose pigment shadow was discontinued in mid-2011 and last sold for $1) while the Urban Decay tattoos are on clearance on the UD site for $2. It's also not clear if RCB has permission to distribute these products as many companies do not authorize companies from distributing their products without permission. It's also unclear if RCB has a business license in her city or in the state of Florida or has a reseller's license as required by the state of Florida's Department of Revenue. It is clear that the products RCB has sent out were purchased from 3rd party vendors and off of EBay.

If you feel that you were scammed by RCB you do have options.

1. You can request a refund. If a refund is refused you can file a dispute with Paypal and/or your credit/debit card holder.
2. You can file a complaint with the Florida State Attorney General's Office as well as the State Attorney General's Office in your state.
3. You can file a complaint with the BBB.
4. You can file a complaint with the Federal Trade Commission.
5. You can file a small claims against her however you must do so in her jurisdiction.
6. File a report on Rip Off Reports on your experience with RCB.

 

[sakurak]

If everything else that's been revealed about this scammer wasn't enough to turn prospective customers away, I hope her latest Facebook payola post from Monday will. 123 comments which are mostly of the form: "Blogger with Lemmings for Followers sent me! i a new like!!1!"

 

[wvg88]

Her count is now up to 825....  I have purchased a total of 4 RCB boxes.  2 for me and 2 for others.  Calling them "gifts" in this forum would probably create an avalanche of criticism so I won't.  I have had no problems with RCB or its products.  I can honestly say I received my monies worth.  The packaging, presentation and quality of goods are great.  I do not blog or do reviews.  I have not been offered anything free to do so.  I hope the efforts of some who hate it will not close down this business because it fulfills a niche.  Although some on this forum may refer to people like me as a less sophisticated customer, I do not apologize for being a part of this niche that enjoys RCB products.

 

[nelliebelle1197]

No reason for you to apologize.

You understand obviously that you are buying a bunch of expired/discontinued cosmetic products and very cheap wholesale lot jewelry & counterfeit/discontinued/old "designer" items bought in lots off ebay. You are also dealing with someone who will go nuts at the slightest criticism or request for customer service, even going so far as calling customer horrible names, publishing names and personal information and flat out lies about people.

If that is what you want, then go for it! I said in earlier posts there was a market for this sort of box. Someone who does not have the brand connections or the business acumen to get them, like Patricia, would have to be buying the cheapest lots of products she can get to even make a penny on the box.

 I think is not the fact that she is selling this stuff. It's that she isn't upfront about the box and where she gets the contents, and she does not appear to be either professional or particularly stable.

 

[kawaiimeows]

If people like her stuff, then buy it and don't feel sorry for it! I just think she happens to prey on less shopping savvy customers. The money I could spend on one of those boxes could be put towards less tacky, higher quality, and not discontinued products. I spent less money on ipsy and birchbox together this month and got WAY better stuff than I would've gotten through RCB.

But not all people are as shopping savvy so if they feel like they are getting their moneys worth, then that's their decision.

 

[SiriusDreamer]

I came across this youtube review.. it's kind of interesting.

http://www.youtube.com/watch?feature=player_embedded&v=z42Q2z-0np4#!

First of all, the reviewer comes across as fake, in my opinion.. she's hyping up the company like she's a HSN host, and while I know that reviewers who are excited about particular companies will give details, usually it's not to this kind of extent where it seems rehearsed to me.

Secondly, there's a "surprise urban decay product" in this box that she's "not allowed to video or photograph"?  What, seriously?  She says "Sorry, those are my orders."  Oh yeah, if there was any question whether it's a fake review or not, that answers it.  I like to follow reviews on subscription boxes for fun, and I have never seen anything like this before.  I like to give all companies their fair shake, but there's just SO MUCH shady business going on that it makes me want to barf.

I saw a youtube review a few weeks ago where someone was so clearly disappointed with the company because she said she sent so many of her friends to the facebook, only to get cheap and expired items, and horrible-looking knockoff sunglasses.  I felt so bad for her.

Then all this stuff about ripoffreport?  Seriously, the company owner's mad that people are posting bad reviews?  This isn't China.. we don't censor our internet.  People are free to express their opinions and I'm so grateful for the ability to do my research and decide on my own where my money goes!

 

[SiriusDreamer]

Also, did y'all see Red Carpet Box's response to someone asking Malia on her review of the box if she received any expired products?  It sounded like a valid question, she answered it, and RCB wrote a 3-page response to it.  One word: awkward.  There's a difference between being open and honest about your company's problems (Birchbox once sent me a short and sweet "sorry you weren't satisfied, here is a refund for the month and keep your products", and PopSugar has sent out an apology e-mail for those who complained about some folks getting different sized products.) and writing a research paper on how your customers are all WRONG.  It's interesting that she even repeatedly mentions how "paypal managers were sickened" by the paypal complaints.. as though PayPal has the time/resources to engage in gossip about a petty sub service.. pfft.  It's too much text for me to post here, so I'll post the link.. scroll down to the 3-page customer complaint by Red Carpet Box.  It's unbelievably unprofessional for a company to act this way!  Crazy!

http://livinthemommylife.com/2012/10/red-carpet-box-review.html

 

[mellee]

Originally Posted by SiriusDreamer /img/forum/go_quote.gif

I came across this youtube review.. it's kind of interesting.

http://www.youtube.com/watch?feature=player_embedded&v=z42Q2z-0np4#!

First of all, the reviewer comes across as fake, in my opinion.. she's hyping up the company like she's a HSN host, and while I know that reviewers who are excited about particular companies will give details, usually it's not to this kind of extent where it seems rehearsed to me.

Secondly, there's a "surprise urban decay product" in this box that she's "not allowed to video or photograph"?  What, seriously?  She says "Sorry, those are my orders."  Oh yeah, if there was any question whether it's a fake review or not, that answers it.  I like to follow reviews on subscription boxes for fun, and I have never seen anything like this before.  I like to give all companies their fair shake, but there's just SO MUCH shady business going on that it makes me want to barf.

I saw a youtube review a few weeks ago where someone was so clearly disappointed with the company because she said she sent so many of her friends to the facebook, only to get cheap and expired items, and horrible-looking knockoff sunglasses.  I felt so bad for her.

Then all this stuff about ripoffreport?  Seriously, the company owner's mad that people are posting bad reviews?  This isn't China.. we don't censor our internet.  People are free to express their opinions and I'm so grateful for the ability to do my research and decide on my own where my money goes!

HAHAHA!  She's got all of 7 videos.  Did you happen to look at what her other 6 were?!  One was for an item I hope arrived discreetly packaged...  I don't know why I find that quite so funny!

 

[meaganola]

Originally Posted by SiriusDreamer /img/forum/go_quote.gif

Also, did y'all see Red Carpet Box's response to someone asking Malia on her review of the box if she received any expired products?  It sounded like a valid question, she answered it, and RCB wrote a 3-page response to it.  One word: awkward.  There's a difference between being open and honest about your company's problems (Birchbox once sent me a short and sweet "sorry you weren't satisfied, here is a refund for the month and keep your products", and PopSugar has sent out an apology e-mail for those who complained about some folks getting different sized products.) and writing a research paper on how your customers are all WRONG.  It's interesting that she even repeatedly mentions how "paypal managers were sickened" by the paypal complaints.. as though PayPal has the time/resources to engage in gossip about a petty sub service.. pfft.  It's too much text for me to post here, so I'll post the link.. scroll down to the 3-page customer complaint by Red Carpet Box.  It's unbelievably unprofessional for a company to act this way!  Crazy!

http://livinthemommylife.com/2012/10/red-carpet-box-review.html

My favorite part about that response was that it was three screens -- and ONE PARAGRAPH.  Nothing says "shambling ramble" like a wall o' text like that.  If I want to read pages of text with no paragraph breaks, I'll read _On the Road_.  

 

[SiriusDreamer]

Originally Posted by mellee /img/forum/go_quote.gif


HAHAHA!  She's got all of 7 videos.  Did you happen to look at what her other 6 were?!  One was for an item I hope arrived discreetly packaged...  I don't know why I find that quite so funny!

OMG, I just looked and now I'm scarred for life!  Lol.. the cover image for that vid needs to be censored, 'cause that thing looks lifelike!

She wants to stick it in the shower and scare her husband.  LOL!

 

[PaulaG]

Personally I thought the part about hiring an assistant and getting a big shoe horn to be able to use it was wayyyy to much, I'm getting some nasty visuals there.
 

 

[morre22]

Originally Posted by SiriusDreamer /img/forum/go_quote.gif


OMG, I just looked and now I'm scarred for life!  Lol.. the cover image for that vid needs to be censored, 'cause that thing looks lifelike!

She wants to stick it in the shower and scare her husband.  LOL!

What the heck I just saw that, why would anyone post that on freaking youtube?!

 

[Freezymama]

I purchased the November box and it was HORRIBLE! the items were clearly expired not discontinued. They had stickers from Rite Aid, cracked eye shadows and a bonus item of "lip smackers!" Anyways I FB messages RCB and she offered me a free Dec box as a gift. Then her VP MUA!?!? Said no she can't send me a free box even tho I was offered one in a message prior! I never asked for a box or refund or anything but they "handled" the situation on their own! Poor customer service and product. I can't believe I wasted my $ on this junk! They did state I could get a refund if I sent it all back with tags and labels. I gave everything in the box to my daughter right after opening it :/ Just a waste.

 

[nelliebelle1197]

You would have had to pay postage to return it.. Open a Paypal dispute

Originally Posted by Freezymama /img/forum/go_quote.gif

I purchased the November box and it was HORRIBLE! the items were clearly expired not discontinued. They had stickers from Rite Aid, cracked eye shadows and a bonus item of "lip smackers!" Anyways I FB messages RCB and she offered me a free Dec box as a gift. Then her VP MUA!?!? Said no she can't send me a free box even tho I was offered one in a message prior!
I never asked for a box or refund or anything but they "handled" the situation on their own! Poor customer service and product. I can't believe I wasted my $ on this junk!
They did state I could get a refund if I sent it all back with tags and labels. I gave everything in the box to my daughter right after opening it :/
Just a waste.

 

[Rach212]

Originally Posted by PaulaG /img/forum/go_quote.gif

Personally I thought the part about hiring an assistant and getting a big shoe horn to be able to use it was wayyyy to much, I'm getting some nasty visuals there.

That was so awkward. 

 

[zadidoll]

Originally Posted by Freezymama /img/forum/go_quote.gif
I purchased the November box and it was HORRIBLE! the items were clearly expired not discontinued. They had stickers from Rite Aid, cracked eye shadows and a bonus item of "lip smackers!" Anyways I FB messages RCB and she offered me a free Dec box as a gift. Then her VP MUA!?!? Said no she can't send me a free box even tho I was offered one in a message prior!

I never asked for a box or refund or anything but they "handled" the situation on their own! Poor customer service and product. I can't believe I wasted my $ on this junk!

They did state I could get a refund if I sent it all back with tags and labels. I gave everything in the box to my daughter right after opening it :/

Just a waste.

That's their MO. Send out expired, discontinued and possibly counterfeit products (since they buy through a 3rd party vendor versus dealing directly with companies) then demand the products back for a refund. Worse is that they WILL publish the customer's name and address on 3rd party sites like Rip Off Reports which they did to another member here on MUT. So be careful when dealing with Patty and her friends because they may post your personal information on the internet calling you a scam artist.