Red Carpet Box

[wvg88]

for the record, im not a sock puppet.... just a satisfied customer.  thanks.
 

 

[Honicakes]

Amanda - I think that what you are missing is that there was not option to work this out with Patty.  Every person who has come to her with concerns regarding the contents of their boxes has been blocked from communicating with her.  Not to mention, if anything even slightly negative is posted on her Facebook page - she deletes it (ie warnings to other members to check their products etc). 

Patty has made zero attempt to rectify things and only continues to make it worse by not doing right by her customers.  This isn't about free merchandise - and I find it hard to believe that if LBB or some other company that you buy things from sent you something that was completely worthless that you would be happy to send it back to them on your dime.  Of COURSE NOT.  In those types of situations, companies provide a shipping label for return of the damaged goods or oftentimes tell the customer that no return is necessary and simply replace the item.  You are living in a fantasy world if you think it should be different for Red Carpet Box.

 

[nelliebelle1197]

So going by Amanda's logic, three "satisfied customers" have now posted here. I guess that means 47 unhappy ones. Not a good average by any measure.

 

[lovelywhim]

Reading about the experiences some of you have had and how Red Carpet Box is responding got me thinking... Is there an agency that the Red Carpet Box can be reported to? It may be the best way to deal with the situation. I wonder if the Better Business Bureau would look into the RCB's practices. The expired products, misinterpretation of the business and products to be provided, and her refusal to speak to customers who are unsatisfied with the products (even if it is just on Facebook) are enough to get someone to look into the business. It's worth a try.

 

[MommaB]

Here is the Borghese Nail Polish I received! That she claimed to replace the purses with?

http://www.amazon.com/Borghese-Lacquer-Polish-B150-Cannoli/dp/B002HHIYVQ

Also on that eBay posting of the bulk glasses, mine are in the front row, I believe the 2nd pair, the all yellow ones!

When I researched my box, my box total came out to under $16.00! And both my make ups were expired my lip gloss and the eyeliner!

My earrings look like they came from the dollar store.

 Patty original boasted that we were getting $80 earrings from QVC. I received my box and was so shocked at the earrings and very disappointed!   I have a friend who works for QVC and emailed her a picture of my earrings and she could not find them in their system, so I went to post about it and that's when I saw Patty's pictures of the earrings she posted for the next 25 VIP members and there is where I saw the statement had changed from QVC to QVC quality, so I made a post, I wasn't rude to her, didn't even bring up the expired make up that I received.  Just stated that we should have been told the quality of the earrings prior to them being shipped.  She responded very rudely to me and before I could even see her response back to me( I was away from my home at the time she responded to my post) she deleted her rude response to me and deleted my post, blocked from her RCB page and blocked me from emailing her! Thankfully my friend had been on RCB at the time of her posting to my post and she screened shot the response to me, so I was able to read what she wrote to me! Very Very unprofessional!

I know we take a risk when doing box subscriptions, but to receive expired products and $80 earrings that look like something the dollar tree would sell is unacceptable!  My Betesy Johnson glasses look like someone 20 years old would wear, I'm over 40 and bright yellow glasses aren't for me! And the closest thing I can find to them on eBay they are going for $4.00 I also checked end of sale listings on eBay and not one pair that has sold went for more than $4.00!

Here are some photos of my items! I prefer to return them and have a refund of my $25 and she can mail to someone else! She misrepresented these items from the get go and what we were going to receive to begin with as well!

And to her friend, I don't want free product, I'm sticking these items back in a box and shipping them back to her with everything imaginable to protect me through USPS and filing a paypal claim! So NO I don't want free product!

 

[MommaB]

I did approach her in a professional manner, I posted a response saying she should have informed us that the earrings were metal and plastic and that the pair I received looked like something I could get at a dollar store! In response from her I got a rude reply not business professional and my post deleted and blocked from RCB and blocked from emailing her! I never once was rude to her, just made a statement that I was displeased with my earrings that I received and felt that we were misguided on the $80 value of these said earrings! Never once did I cause drama with her or her business, and I was banned and blocked! I was even willing to give it another month, as I knew this was the 1st month! But she took offense to a statement that wasn't against her, it was against the quality of a product and I was blocked! I never even got to email her on the expired make up because I was blocked! So how am I suppose to rectify this if I cannot contact her?
 

 

[DreamWarrior]

You pay more for shipping than the actual polish!

 

[MommaB]

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif

This is a passion of hers to fix what happened with the other company. this is why i firmly believe she would never intentionally rip anyone off! If she was approached in a proper manner she could have resolved these issues but instead it turned into this drama!

I did approach her in a professional manner, I posted a response saying she should have informed us that the earrings were metal and plastic and that the pair I received looked like something I could get at a dollar store! In response from her I got a rude reply not business professional and my post deleted and blocked from RCB and blocked from emailing her! I never once was rude to her, just made a statement that I was displeased with my earrings that I received and felt that we were misguided on the $80 value of these said earrings! Never once did I cause drama with her or her business, and I was banned and blocked! I was even willing to give it another month, as I knew this was the 1st month! But she took offense to a statement that wasn't against her, it was against the quality of a product and I was blocked! I never even got to email her on the expired make up because I was blocked! So how am I suppose to rectify this if I cannot contact her?

Sorry I meant to quote Amanda's post and hit reply and typed my message and posted and realized I didn't quote Amanda's post for my response! LOL!

 

[MommaB]

Originally Posted by DreamWarrior /img/forum/go_quote.gif

You pay more for shipping than the actual polish!

Right!

 

[glamourdolleyes]

Does anyone remember that website that you enter in information on a box of cosmetics and it tells you the expiration dates? I am going to be making a paypal dispute, I just want to make sure I have all my ducks in a row.

 

[DreamWarrior]

*cough, cough*

So, um. Your box is basically a personal shopping experience where she picks out what you're going to wear and you get the benefit of a $25.00 price tag from her buying sprees and bulk shopping.

 

[Dalisay]

Originally Posted by glamourdolleyes /img/forum/go_quote.gif

Does anyone remember that website that you enter in information on a box of cosmetics and it tells you the expiration dates? I am going to be making a paypal dispute, I just want to make sure I have all my ducks in a row.

http://checkcosmetic.net/

i think this is the one

 

[glamourdolleyes]

It is!! Thanks, looks like Stila isn't on there though ):

Originally Posted by Dalisay /img/forum/go_quote.gif

http://checkcosmetic.net/

i think this is the one

 

[stacyntx]

I didn't know that existed.

http://checkcosmetic.net/

Now I want to go home and check all my stash at home. I bet many I have been holding onto will be older than I remember. Guess it will be a good excuse to throw them out and start over. My husband will appreciate the extra space but probably not the expense of replacing my favorites!

 

[Amanda ToyLady]

To all of you threatening a PayPal dispute... you may want to ask your ring leader, Jessica, how hers worked out. PayPal sided with RCB and said the person who filed has a "suspicious" trend of demanding refunds. PayPal is siding with the merchant. As far as the goods coming to $16, yes plus $6.50 in shipping and fees she would have made $2.50 a box .... boy she must be rolling in the dough from this alleged scam! Really, think about it.... would all this BS be worth $125?? I think not. Her Facebook and website state exchanges only, no refunds and that was made clear. Expires items are being replaced and items that don't satisfy your "standards" or you don't like, will just have to deal with. That's not a legatamate claim for a PayPal refund. Her contact info is on her website.

 

[MissLindaJean]

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif
To all of you threatening a PayPal dispute... you may want to ask your ring leader, Jessica, how hers worked out.

PayPal sided with RCB and said the person who filed has a "suspicious" trend of demanding refunds. PayPal is siding with the merchant.

As far as the goods coming to $16, yes plus $6.50 in shipping and fees she would have made $2.50 a box .... boy she must be rolling in the dough from this alleged scam! Really, think about it.... would all this BS be worth $125?? I think not.

Her Facebook and website state exchanges only, no refunds and that was made clear. Expires items are being replaced and items that don't satisfy your "standards" or you don't like, will just have to deal with. That's not a legatamate claim for a PayPal refund.

Her contact info is on her website.

How is it that you're just another customer, yet you're privvy to all these details? If you are in fact, just another customer, it would be unprofessional AGAIN that the business owner would be sharing these details about another customer (satisfied or otherwise) with you. 

Good job, but your puppet strings are showing.

 

[Jennifer Love]

Wow.  This gets worse and worse with the minions running in to over-share personal information.  Yikes.  Personally, I'd be pissed if my friends went off on a forum spreading my personal life.  Anyway...

Hope things get worked out for everyone.  And so glad that I didn't buy into this one.

I don't think people would have such issue if it hadn't been promoted as being SUPERAWESOMESAUCE $100 VALUE!  I mean, I like costume jewelry as much as the next guy.  And...yes, I buy knock-off Brighton-looking jewelry all the time...but it is never shown to me as authentic Brighton or being touted as being worth $80, when I'm getting them for $10.  

The whole thing with the overly syrupy reviews and gushing on the Facebook page would absolutely turn me off.  I would immediately start googling and find out more information.  Heck, I did that with Birchbox, MyGlam/Ipsy and Sample Society and they let non-gushing syrupy people's comments on their Facebook page stay...so at least I wouldn't be duped into thinking I'm getting something I'm not.  That being said, Birchbox better step up their game...seriously.

 

[kawaiimeows]

i'd still like to know how all of these "supporters" who are allegedly merely customers seem to know so much about behind the scenes things 

if the owner is giving them play-by-plays  of all of her personal drama, then that is highly unprofessional, especially since she has already proven herself to be untrustworthy by making false promises.

 

[glamourdolleyes]

There is no need to be nasty. Some of us were unhappy with dollar tree earrings, if that is your style, go right ahead! Paypal does NOT care what her "rules" are, trust me. She has to abide by THEIR rules, she can't make up her own. If she stated that we're getting $80 earrings and they were not in there, it's something PayPal should take into consideration.

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif

To all of you threatening a PayPal dispute... you may want to ask your ring leader, Jessica, how hers worked out.
PayPal sided with RCB and said the person who filed has a "suspicious" trend of demanding refunds. PayPal is siding with the merchant.
As far as the goods coming to $16, yes plus $6.50 in shipping and fees she would have made $2.50 a box .... boy she must be rolling in the dough from this alleged scam! Really, think about it.... would all this BS be worth $125?? I think not.
Her Facebook and website state exchanges only, no refunds and that was made clear. Expires items are being replaced and items that don't satisfy your "standards" or you don't like, will just have to deal with. That's not a legatamate claim for a PayPal refund.
Her contact info is on her website.

In other news, it looks like the Borghese polish is good (at least the one I received):

Date of manufacture: 2012
General shelf life: 36 months

 Valid at least for the next
3 years

 

[Jennifer Love]

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif
To all of you threatening a PayPal dispute... you may want to ask your ring leader, Jessica, how hers worked out.

PayPal sided with RCB and said the person who filed has a "suspicious" trend of demanding refunds. PayPal is siding with the merchant.

As far as the goods coming to $16, yes plus $6.50 in shipping and fees she would have made $2.50 a box .... boy she must be rolling in the dough from this alleged scam! Really, think about it.... would all this BS be worth $125?? I think not.

Her Facebook and website state exchanges only, no refunds and that was made clear. Expires items are being replaced and items that don't satisfy your "standards" or you don't like, will just have to deal with. That's not a legatamate claim for a PayPal refund.

Her contact info is on her website.

Uh, see, right there?  That's a bullying technique.  I'm certain people aren't going to respond well to someone telling them that they should just shut up and be happy with the expired crap that was sent to them.  

Also, might want to invest in a spell checker or proof-reading a bit.  Constructive criticism.