Red Carpet Box

[glamourdolleyes]

Did anyone else receive a Stila Lip Glaze Stick? I can't seem to find any information about Stila's website since they don't carry them. All I can find are reviews and them for sell on Amazon, Ebay and BeautyCrunch (who sells discontinued items I believe).

I am assuming I received a discontinued item (not sure about expired) but I would never use it because I don't know. That is a wash for me.

I can't find ANY information on Big Buddha glasses either, they're incredibly flimsy and I always thought that BB was a high(er) end brand, better than Wal Mart quality at the very least, but these are not even Wal Mart worthy, IMO.

 

[nelliebelle1197]

Actually, her website and Facebook page were giving different answers for the refund issue. At one point she did indeed have up that she would issue a refund for expired goods.

Also, please back up your accusations against the mods. I don't think it is right that you continue to post on here after trashing them and attacking their credibility unless you are willing to put up the goods.

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif

To all of you threatening a PayPal dispute... you may want to ask your ring leader, Jessica, how hers worked out.
PayPal sided with RCB and said the person who filed has a "suspicious" trend of demanding refunds. PayPal is siding with the merchant.
As far as the goods coming to $16, yes plus $6.50 in shipping and fees she would have made $2.50 a box .... boy she must be rolling in the dough from this alleged scam! Really, think about it.... would all this BS be worth $125?? I think not.
Her Facebook and website state exchanges only, no refunds and that was made clear. Expires items are being replaced and items that don't satisfy your "standards" or you don't like, will just have to deal with. That's not a legatamate claim for a PayPal refund.
Her contact info is on her website.

 

[Jennifer Love]

Originally Posted by glamourdolleyes /img/forum/go_quote.gif

Did anyone else receive a Stila Lip Glaze Stick? I can't seem to find any information about Stila's website since they don't carry them. All I can find are reviews and them for sell on Amazon, Ebay and BeautyCrunch (who sells discontinued items I believe).

I am assuming I received a discontinued item (not sure about expired) but I would never use it because I don't know. That is a wash for me.

I can't find ANY information on Big Buddha glasses either, they're incredibly flimsy and I always thought that BB was a high(er) end brand, better than Wal Mart quality at the very least, but these are not even Wal Mart worthy, IMO.

On makeupalley, there are reviews for Stila Lip Glaze Sticks.  The second newest review was done 7/6/2010 and at that time, she said they had been discontinued and that she had purchased it at Costco a couple of years before she started using it.  

 

[DiorAdora]

PayPal does not tolerate fraud or illegal activities. Your complaint has been noted in the record of the PayPal user you reported. If we find this user has violated our policies, we will investigate and take appropriate action. If this occurs, you may be contacted in the future about the status of your claim! I am honeslty just happy with this! She can only get away with it for so long!

 

[Amanda ToyLady]

You all already KNOW I cant post the email from the MOD unless she gives permission which she hasnt done. if you want to see it posted, ask her to post her permission.

As far as me finding out about jessicas LOST paypal dispute, yes I was told because I am assisting her with some of her business needs since i myself have owned and operated my own businesses for the past 8 years.

You did recieve $80 valued earrings. RETAIL value, it doesnt matter if she paid a penny, they are retail valued as $80 - therefore it was not fraud. and since when does dollar store carry earrings? I've said it MANY times, i have sensitive ears and these did NOT make them sore, i cant use anything but real gold, or surgical steel and ive had mine in since Thursday with NO issues so, they may LOOK/feel cheap as far as some plastic parts but they are good earrings.

Her distributor has guaranteed the sunglasses are authentic and paypal has that proof.

as far as any EXCHANGES go, you would need to mail back the EXPIRED/DAMAGED (only items subject to being exchanged) to the address on the box (You know, her home address - look up her mansion on trulia, she doesnt need $2.50 a box, trust me!) and she can ship you an exchanged product.

Id really have hoped you ladies would have read into things. you take a chance with any box of getting items you dont like. for $25, you got sunglasses, jewelry, full sized brand name nail polish, avon eye liner and a stila cosmetic (all of the remaining have been returned for a refund BTW since the distributor was at fault - shes also personally checking all items now, she trusted this dealer not to ship her expired goods but is aware shes been ripped off and is taking every measure to ensure it doesnt happen again to her or to any of her subscribers!!)  - Like ive said, this is her DREAM. she was screwed over by the look bag and wants to do better than they did with her. Back off and let her fix things without attacking.

Paypal wont leave the merchant without her goods and her funds, the protection goes both ways.

 

[glamourdolleyes]

I don't care if she paid $90, $2, or $79 for those earrings, THEY ARE NOT WORTH $80. That is the biggest joke I have ever heard!!

Stop being a keyboard warrior. No one cares what this lady has going on in her life, she sent us crap.

 

[BBelleza]

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif

You did recieve $80 valued earrings. RETAIL value, it doesnt matter if she paid a penny, they are retail valued as $80 - therefore it was not fraud. and since when does dollar store carry earrings? 

Patty herself made a post in which she said that the most she thought they were worth is $10 lol you people need to get your story straight before trying to defend yourself with things that only contradict each other.

And dollar stores have always carried earrings, maybe not all but i have seen them & even the ones from there are better quality than the ones we got.

At this point I just consider this a lost and I'm not looking to get a refund or anything exchanged, is rlly not worth my time or efforts. I advice you ladies just next time take your $25 and go on the sale and clerance sections of your favorite stores. I have managed to get jeans for $5 from macys, so you can totally make better use of that money and hand pick the things you like yourself instead of living it to someone else's taste.

Regardless of all the drama I like to believe that RCB will take into consideration our negative feedback to try to improve its service. Patty is a smart woman and although i know she doesnt need any advice from us , since like she herself said has many resources, i think she wont want to keep getting unhappy costumers that will create a bad reputation to her business so she is going to probably think of ways to avoid situations like this. Just what i think for who ever cares anyway lol....

 

[Playedinloops]

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif

You all already KNOW I cant post the email from the MOD unless she gives permission which she hasnt done. if you want to see it posted, ask her to post her permission.

As far as me finding out about jessicas LOST paypal dispute, yes I was told because I am assisting her with some of her business needs since i myself have owned and operated my own businesses for the past 8 years.

You did recieve $80 valued earrings. RETAIL value, it doesnt matter if she paid a penny, they are retail valued as $80 - therefore it was not fraud. and since when does dollar store carry earrings? I've said it MANY times, i have sensitive ears and these did NOT make them sore, i cant use anything but real gold, or surgical steel and ive had mine in since Thursday with NO issues so, they may LOOK/feel cheap as far as some plastic parts but they are good earrings.

Her distributor has guaranteed the sunglasses are authentic and paypal has that proof.

as far as any EXCHANGES go, you would need to mail back the EXPIRED/DAMAGED (only items subject to being exchanged) to the address on the box (You know, her home address - look up her mansion on trulia, she doesnt need $2.50 a box, trust me!) and she can ship you an exchanged product.

Id really have hoped you ladies would have read into things. you take a chance with any box of getting items you dont like. for $25, you got sunglasses, jewelry, full sized brand name nail polish, avon eye liner and a stila cosmetic (all of the remaining have been returned for a refund BTW since the distributor was at fault - shes also personally checking all items now, she trusted this dealer not to ship her expired goods but is aware shes been ripped off and is taking every measure to ensure it doesnt happen again to her or to any of her subscribers!!)  - Like ive said, this is her DREAM. she was screwed over by the look bag and wants to do better than they did with her. Back off and let her fix things without attacking.

Paypal wont leave the merchant without her goods and her funds, the protection goes both ways.

Just curious, what happened with the look bag?

 

[Beautymomma]

Now she is claiming people blocked her.. Wow & her other posts are just crazy!

 

[glamourdolleyes]

I just asked about sending back the products that were discontinued/expired and she told me to send them back and she will replace it with 3 pieces of jewelry. I don't want more $80 (read $1) jewelry nor do I feel like I should pay to send back the items when SHE sent them in the first place.

She insists that the discontinued items are ok but if I wanted discontinued items, I could have gone to ebay/amazon myself and purchased them. I sign up for boxes to discover new items that I can also purchase if I love them. I can't do that with discontinued items.

She told me that its in her terms of service blah blah blah.

I told her that I will not be subscribing to anymore boxes and I wish her the best of luck. Also told her there was no need to be defensive. If you send out discontinued/expired items, it is not the CUSTOMERS fault, I don't care if you lose money on the deal (even if it is the distributors fault), you should have checked and you should ONLY be buying items FROM the company, not some random distributor.

I am done with this box, I never said anything rude so any minions or keyboard warriors that want to harass myself or anyone else who has a legitimate opinion can just go away.

If I were Patty, I would be embarrassed if someone went onto a forum giving all my personal information about cancer or what have you. I would also be embarrassed if I told any of my customers that.

AND WHO CARES WHAT HER HOUSE LOOKS LIKE!? Just because you have a nice house, doesn't mean you don't want/love/need money! (and throwing her house into the mix, REALLY? I did google it, it looks like an 80s mansion at best).

 

[glamourdolleyes]

I have told her I am done about 20 times and she keeps messaging me. SHEESH WOMAN!

 

[Dalylah]

Paypal will get multiple complaints about the same seller and that will trigger a much deeper investigation on her. They do not take false advertising or fraud lightly.

 

[DreamWarrior]

Why would someone start a business and send out mailings with their personal home address on the return label??

 

[kawaiimeows]

Originally Posted by Amanda ToyLady /img/forum/go_quote.gif

Paypal wont leave the merchant without her goods and her funds, the protection goes both ways.

paypal is known for telling customers to destroy counterfeit items rather than returning them. considering expired makeup items are a danger to the public if she decides to pawn them off on someone else who is not as makeup savvy, it is possible that if someone made the proper argument revealing the facts of this whole mess, paypal would make the same decision. stop trying to bully users here. you're not going to change anyone's view about the crap she sent out or the owner's life/intentions/whatever.

if she really did ask you to advise her because of your "business experience," that was a mistake, your belligerence is not making her business look better.

 

[hrseangel]

I received the same earrings and they have sadly fallen apart already. The stone fell off the bottom when my daughter put them on. When I tried to fix them (I make jewelry and have tools) the metal broke due to the poor quality. They are now USELESS JUNK.

Rather than even dispute this with Patty, I will just chalk it up to being burnt again and move on.

I wonder why the Stila powder didn't come in a box, and I have no way to know if it is expired, I hope not, because for me that's the only thing I really liked.

Finding out the Sunglasses were possibly purchased in a bulk lot on Ebay makes me believe the are not real. Again sad...and I wont be giving them as a gift like I had hope to.

I'm done with start-up boxes, and that is a sad thing for me because I like to give people a chance. BoxMonthly got me...Red Carpet Box=fail.

This kind of thing really makes it hard on a legit sub box to start up because most will be wary of new services.

Quote:Originally Posted by MommaB /img/forum/go_quote.gif

Here is the Borghese Nail Polish I received! That she claimed to replace the purses with?

http://www.amazon.com/Borghese-Lacquer-Polish-B150-Cannoli/dp/B002HHIYVQ

Also on that eBay posting of the bulk glasses, mine are in the front row, I believe the 2nd pair, the all yellow ones!

When I researched my box, my box total came out to under $16.00! And both my make ups were expired my lip gloss and the eyeliner!

My earrings look like they came from the dollar store.

 Patty original boasted that we were getting $80 earrings from QVC. I received my box and was so shocked at the earrings and very disappointed!   I have a friend who works for QVC and emailed her a picture of my earrings and she could not find them in their system, so I went to post about it and that's when I saw Patty's pictures of the earrings she posted for the next 25 VIP members and there is where I saw the statement had changed from QVC to QVC quality, so I made a post, I wasn't rude to her, didn't even bring up the expired make up that I received.  Just stated that we should have been told the quality of the earrings prior to them being shipped.  She responded very rudely to me and before I could even see her response back to me( I was away from my home at the time she responded to my post) she deleted her rude response to me and deleted my post, blocked from her RCB page and blocked me from emailing her! Thankfully my friend had been on RCB at the time of her posting to my post and she screened shot the response to me, so I was able to read what she wrote to me! Very Very unprofessional!

I know we take a risk when doing box subscriptions, but to receive expired products and $80 earrings that look like something the dollar tree would sell is unacceptable!  My Betesy Johnson glasses look like someone 20 years old would wear, I'm over 40 and bright yellow glasses aren't for me! And the closest thing I can find to them on eBay they are going for $4.00 I also checked end of sale listings on eBay and not one pair that has sold went for more than $4.00!

Here are some photos of my items! I prefer to return them and have a refund of my $25 and she can mail to someone else! She misrepresented these items from the get go and what we were going to receive to begin with as well!

And to her friend, I don't want free product, I'm sticking these items back in a box and shipping them back to her with everything imaginable to protect me through USPS and filing a paypal claim! So NO I don't want free product!

 

[Hellocat4]

Thanks, ladies, for the heads up!  I'm a huge fan of subscription boxes, and this one interested me, initially.  I am so sorry you had to, not only lose out on $, but be subjected to attacks by the owner.  I hope you all get your money back. 

I would have more respect for the owner if she would come out and ask for donations, rather than to sell worthless junk to unsuspecting customers.

Patty needs to realize that her friends (who are supposedly just customers who happen to know personal business information regarding other customers) are proving to be more of a hindrance to her business.  I am happy they are exposing this slipshod company for what they are, but it's definitely something she needs to consider before unleashing her attack dogs.

Thank goodness for this site that offers freedom of speech & opinions.  I feel so bad for the potential customers who could lose out $ if they decide to purchase from this shady outfit.  What scares me the most, is how customers who mentioned  the expired products were blocked.  How the heck are they supposed to work anything out when communication is cut off? 

I am also very leery of counterfeit and expired cosmetics.  ILLEGAL and UNSAFE are two words that come to mind.

I also wanted to encourage all of you to file disputes and report this- not because you want your money back, but to prevent this from happening to others.

 

[Dalylah]

Originally Posted by Hellocat4 /img/forum/go_quote.gifPatty needs to realize that her friends (who are supposedly just customers who happen to know personal business information regarding other customers) are proving to be more of a hindrance to her business.  I am happy they are exposing this slipshod company for what they are, but it's definitely something she needs to consider before unleashing her attack dogs.

This is very true. This whole situation would have probably gone away with some honesty, an apology and a few refunds/exchanges. Because of her "keyboard warriors" she is getting in much deeper with many paypal disputes and a whole lot of bad press. They didn't do any defending. They just aggravated the situation even more, causing more people to be aware of the negativity surrounding her business.

 

[BBelleza]

Originally Posted by hrseangel /img/forum/go_quote.gif

I wonder why the Stila powder didn't come in a box, and I have no way to know if it is expired, I hope not, because for me that's the only thing I really liked.

On Sept. 25th RCB posted:

"Just as an FYI: I had to unbox some cosmetics and they are still sealed and untouched (doesn't affect their integrity at all) so that your designer sunglasses would be further protected..."

 

[Hellocat4]

The more they post, the more angry I get- and I wasn't even one of the unlucky customers who was scammed!!  They are highly suspicious, and continually change their persona- first it's a personal friend.  Next, it's a customer.  Next, it's a customer who is assisting and happens to be a business person (I wouldn't be touting that one, btw, because again, it is a poor reflection on the business).  The defenders are creating all these different personas in a poor effort to lend RCB credibility, and it is having the opposite effect!  I would be livid if my minions were spreading my personal info on public forums, in a misguided effort to prove I live in a "mansion".  One can argue it is printed on the labels for all to see, but that is still not smart or safe.  The threats and  bullying are why I want you all to do the right thing and report this.
 

 

[Ineri218]

Thank You Ladies for the heads up. I only have this to say.......BBB Better Business Bureau.