PopSugar Special Edition Resort Box
- Thread starter greeneyedfoxxx
- Start date
Help Support Makeuptalk.com forums:
- Joined
- Sep 18, 2013
- Messages
- 298
- Reaction score
- 181
I haven't received my box, but so far the clutches don't impress me that much. They look more like a travel cosmetics pouch than a clutch. Would be much better with lining or the chain and if the chain is so cheap via the company, I really don't get why they didn't include it?
As for reclamation of errors .. if it is something that would have made me put the product back on the shelf and not buy it or choose another, then, I'd contact them about a replacement. If it's something I wouldn't have noticed in a store and no one will see with a little use, then I'd feel over the top pointing it out. Like e.g. a small scratch on something that will get scratched quickly anyways. Or a small mistake in an area that is not visible. And of course, everyone is different in what bothers them.
The misaligned zipper would be something that bothers me. The dent in one pearl which is uneven anyways probably not.
As for reclamation of errors .. if it is something that would have made me put the product back on the shelf and not buy it or choose another, then, I'd contact them about a replacement. If it's something I wouldn't have noticed in a store and no one will see with a little use, then I'd feel over the top pointing it out. Like e.g. a small scratch on something that will get scratched quickly anyways. Or a small mistake in an area that is not visible. And of course, everyone is different in what bothers them.
The misaligned zipper would be something that bothers me. The dent in one pearl which is uneven anyways probably not.
I love the clutch. No scratches and zipper works great. But after using it for two hours I noticed the letters are rubbing off 
/emoticons/[email protected] 2x" width="20" height="20" />
/emoticons/[email protected] 2x" width="20" height="20" />
- Joined
- Jan 15, 2014
- Messages
- 252
- Reaction score
- 99
I guess I am probably being too picky. A zipper malfunction is really a replacement deal.
I am sure as time goes on we will hear about zippers breaking and holes in the bags from the stitching coming out.
So I think I am going to gift the second box by combining the best of the two. I will take the better of the clutches even though it has a blue mark on it and a big scratch. It just lays better and works as a clutch better. And I will gift the first boxes bracelets. I am kind of bummed to give up the better set. But, I know that someone will notice with the person I gift it to. I won't use the clutch as a clutch but, more as a bag to put inside something else. And think I will wear the bracelets at night so no one will notice the defect.
I am sure as time goes on we will hear about zippers breaking and holes in the bags from the stitching coming out.
So I think I am going to gift the second box by combining the best of the two. I will take the better of the clutches even though it has a blue mark on it and a big scratch. It just lays better and works as a clutch better. And I will gift the first boxes bracelets. I am kind of bummed to give up the better set. But, I know that someone will notice with the person I gift it to. I won't use the clutch as a clutch but, more as a bag to put inside something else. And think I will wear the bracelets at night so no one will notice the defect.
- Joined
- Jan 15, 2014
- Messages
- 252
- Reaction score
- 99
Quote: Originally Posted by avamad /img/forum/go_quote.gif
I love the clutch. No scratches and zipper works great. But after using it for two hours I noticed the letters are rubbing off
Looking at the lettering, I kind of figured it would wear off. I am surprised that it started wearing off so quickly. On the one clutch (the one I am keeping for myself) the lettering came with the lettering off the upper part of the "D"
I love the clutch. No scratches and zipper works great. But after using it for two hours I noticed the letters are rubbing off
Looking at the lettering, I kind of figured it would wear off. I am surprised that it started wearing off so quickly. On the one clutch (the one I am keeping for myself) the lettering came with the lettering off the upper part of the "D"
- Joined
- Nov 11, 2013
- Messages
- 248
- Reaction score
- 190
Honestly, I think I would like the clutch much better with the lettering worn off, but that's just my preference for unbranded stuff. /emoticons/[email protected] 2x" width="20" height="20" />
/emoticons/[email protected] 2x" width="20" height="20" />
- Joined
- Dec 16, 2013
- Messages
- 82
- Reaction score
- 29
Quote: Originally Posted by sylarana /img/forum/go_quote.gif
If it is something that will make you unhappy, Mrs30009, then I'd talk to them. They are usually very helpful with replacements. The worst that could happen is them saying no. You know?
I'm hoping my letteRing comes off quickly.
Maybe we can all find a dual purpose and use the lettering that is rubbing off as makeup…….gold highlighter, anyone? /emoticons/[email protected] 2x" width="20" height="20" />
If it is something that will make you unhappy, Mrs30009, then I'd talk to them. They are usually very helpful with replacements. The worst that could happen is them saying no. You know?
I'm hoping my letteRing comes off quickly.
Maybe we can all find a dual purpose and use the lettering that is rubbing off as makeup…….gold highlighter, anyone?
/emoticons/[email protected] 2x" width="20" height="20" />
- Joined
- Dec 6, 2012
- Messages
- 1,910
- Reaction score
- 1,318
Quote: Originally Posted by Mrs30009 /img/forum/go_quote.gif
Looking at the lettering, I kind of figured it would wear off. I am surprised that it started wearing off so quickly. On the one clutch (the one I am keeping for myself) the lettering came with the lettering off the upper part of the "D"
I personally think it adds to the character
Looking at the lettering, I kind of figured it would wear off. I am surprised that it started wearing off so quickly. On the one clutch (the one I am keeping for myself) the lettering came with the lettering off the upper part of the "D"
I personally think it adds to the character
- Joined
- Jan 15, 2014
- Messages
- 252
- Reaction score
- 99
Quote: Originally Posted by mishmish /img/forum/go_quote.gif
I personally think it adds to the character
I agree. It makes each bag unique. It just surprises me because I would think the designer would want something to last longer. It is free advertising for them.
I personally think it adds to the character
I agree. It makes each bag unique. It just surprises me because I would think the designer would want something to last longer. It is free advertising for them.
- Joined
- Jan 15, 2014
- Messages
- 252
- Reaction score
- 99
Quote: Originally Posted by sunsets /img/forum/go_quote.gif
Maybe we can all find a dual purpose and use the lettering that is rubbing off as makeup…….gold highlighter, anyone? /emoticons/[email protected] 2x" width="20" height="20" />
Ha! Ha!
Maybe we can all find a dual purpose and use the lettering that is rubbing off as makeup…….gold highlighter, anyone?
/emoticons/[email protected] 2x" width="20" height="20" />Ha! Ha!
- Joined
- Jan 24, 2013
- Messages
- 86
- Reaction score
- 6
Quote: Originally Posted by Baublesntreats /img/forum/go_quote.gif
Has anyone had issues with the zipper on the clutch? Mine seems to be uneven so that when I close it, there is still a gap at the end as the zipper bunches up on one side. Between this and the (minor) scratches, I think I should contact customer service. I'm not sure it's enough of a problem to warrant a replacement, though.
Here is a picture of it:
Baublesntreats you certainly do have a situation that warrants replacement. This is not first quality and no one would purchase a clutch in that condition unless it was terribly reduced in priced and noted as a "second". Just my opinion.
Has anyone had issues with the zipper on the clutch? Mine seems to be uneven so that when I close it, there is still a gap at the end as the zipper bunches up on one side. Between this and the (minor) scratches, I think I should contact customer service. I'm not sure it's enough of a problem to warrant a replacement, though.
Here is a picture of it:
Baublesntreats you certainly do have a situation that warrants replacement. This is not first quality and no one would purchase a clutch in that condition unless it was terribly reduced in priced and noted as a "second". Just my opinion.
I think my box will arrive tomorrow. C'mon Monday!!
I just returned from vacation today (the one that I wanted the box for). If it does ever arrive, I'm going to escape into a home vacay with the contents of this box.
I just returned from vacation today (the one that I wanted the box for). If it does ever arrive, I'm going to escape into a home vacay with the contents of this box.
- Joined
- Aug 21, 2013
- Messages
- 206
- Reaction score
- 57
Quote: Originally Posted by junkiejk /img/forum/go_quote.gif
Baublesntreats you certainly do have a situation that warrants replacement. This is not first quality and no one would purchase a clutch in that condition unless it was terribly reduced in priced and noted as a "second". Just my opinion.
agreed.
got my box today. unimpressed with the clutch, seems rushed production, lots of thread & fabric bits stuck to it...several of my PS items were not as carefully wrapped as my other LE box (so nit picky but it did tip me off to their delivery delays)
i'm loving the bracelets, taffy (uh, what taffy? it seems to have disappeared), body wash & towel. trading to be happier otherwise! /emoticons/[email protected] 2x" width="20" height="20" />
Baublesntreats you certainly do have a situation that warrants replacement. This is not first quality and no one would purchase a clutch in that condition unless it was terribly reduced in priced and noted as a "second". Just my opinion.
agreed.
got my box today. unimpressed with the clutch, seems rushed production, lots of thread & fabric bits stuck to it...several of my PS items were not as carefully wrapped as my other LE box (so nit picky but it did tip me off to their delivery delays)
i'm loving the bracelets, taffy (uh, what taffy? it seems to have disappeared), body wash & towel. trading to be happier otherwise!
/emoticons/[email protected] 2x" width="20" height="20" />
- Joined
- May 9, 2013
- Messages
- 565
- Reaction score
- 355
Received my box today and I love everything but the clutch! The pull portion wasn't even fully cut out. The zipper was so bad and the stitching on the side wasn't even close to being even. At least everything else was awesome! I emailed them to see about a replacement because their excuse on holding up the boxes was an issue with one item. I want the same quality as the first boxes sent out! This is the first time I have ever had an issue with the quality of a product, from popsugar, so i am not sure what will happen.
- Joined
- Dec 30, 2012
- Messages
- 360
- Reaction score
- 55
Quote: Originally Posted by feisty1 /img/forum/go_quote.gif
Received my box today and I love everything but the clutch! The pull portion wasn't even fully cut out. The zipper was so bad and the stitching on the side wasn't even close to being even. At least everything else was awesome! I emailed them to see about a replacement because their excuse on holding up the boxes was an issue with one item. I want the same quality as the first boxes sent out! This is the first time I have ever had an issue with the quality of a product, from popsugar, so i am not sure what will happen.
I had the same issue with my clutch. It looks like they used children's safety scissors on it. Let us know if you hear back from them!
Received my box today and I love everything but the clutch! The pull portion wasn't even fully cut out. The zipper was so bad and the stitching on the side wasn't even close to being even. At least everything else was awesome! I emailed them to see about a replacement because their excuse on holding up the boxes was an issue with one item. I want the same quality as the first boxes sent out! This is the first time I have ever had an issue with the quality of a product, from popsugar, so i am not sure what will happen.
I had the same issue with my clutch. It looks like they used children's safety scissors on it. Let us know if you hear back from them!
- Joined
- Jan 7, 2014
- Messages
- 191
- Reaction score
- 86
I just got an email back from customer service. They apologized for sending me a defective clutch and said they were working with the vendor to send me a replacement. They said they would let me know "when a resolution is made." FWIW, my box was one of the ones sent out early (it shipped on 3/31). So, while this particular vendor may have been the one holding up the shipments, I don't think the quality issues with the clutch are only in the ones in the delayed boxes. Mine definitely looks like it was put together in a hurry. I hope that if the company is sending out replacements that they are better quality this time around.
