PopSugar Special Edition Resort Box

[gcc69]

Quote: Originally Posted by Sadejane /img/forum/go_quote.gif

Update on my box: The expected delivery date has been revised from Friday, April 18th to this coming Monday. Phew! I should be getting it before I leave on my trip after all. I did send them an angry email the other day when I saw the box wasn't expected to arrive until next Friday. I'm not sure if they have the ability to upgrade the shipping after it's already left the facility, but I'm most definitely relieved and feeling better about things.

I am generally a positive person and I don't like to complain to companies. Come to think of it, this might be the first time I've ever complained directly to a company about anything. I was about to file a complaint with my credit card company, but I'm satisfied now that I'll be getting the box before I leave - even though it was delayed by 11 days past the promised ship date.

 

My original est. arrival was next Thursday, then it adjusted to Wednesday, and as of last night, it changed to this Tuesday. It's very near my house so I think it'll actually be here on Monday. Since so many people have theirs already, I am just excited to see which clutch I get (kind of hoping for the all navy--saw photos of that one on eBay) and if the bracelets fit my large wrists... I almost never wear bracelets but I really loved the photos of these...

Anyway FedEx Smartpost always posts the est. arrival date as the worst case scenario. Once it's given to FedEx, PS has no control or ability to get them to speed it up.

 

[celticjade]

I got my box!!

I got the navy/navy clutch, which is the one I really wanted. Still not sure what I'm going to do with it. Maybe make it a nice pouch to travel with in a larger travel bag. Here it is by itself:

It's darker in person. And I'm loving the bracelets!!!

I paired it up with a simple Swarovski gold crystal bracelet. The taffy is yummy. The mist smells amazing. The bath lotion/gel smells amazing. Towel is super soft. I may use it as a blanket. Still not sure about the eye pencil colors, but breaking out of my routine/trying something new is a good thing. I'm happy! It might be awhile till I purchase another LE box because $100 is steep for me. Quite a splurge. But this box is well curated, and it feels luxurious. . . . did I mention how much I love the bracelets? :0)

 

[sunsets]

My est. delivery date is Wed., but it's "in transit" in my city, so hoping it comes Mon.!

 

[phanne]

Quote: Originally Posted by celticjade /img/forum/go_quote.gif

I paired it up with a simple Swarovski gold crystal bracelet.

I love that pairing!

 

[celticjade]

I love that pairing!

Thanks :0)

 

[jbird1175]

My box delivery updated from Thursday to Monday...which means I'll probably get it Tuesday. Very excited! Hoping for the tan/navy clutch!

 

[LetsGeaux]

I realize this isn't exactly the place for it...but I just discovered subs in December and have been getting a few different ones to see what they're like.  Birchbox "Free for All" came today and I was blown away.  I think I "need" that one.  That makes Petit Vour, PSMH, Graze and Birchbox.  I'm on the fence about FFF and SocialBliss.  I better stop "trying" new stuff!!  

 

[LetsGeaux]

Quote: Originally Posted by celticjade /img/forum/go_quote.gif


Thanks :0)
I do, too!

 

[Mrs30009]

I received my 2 boxes today.  I really like the items in person.  I opened one box and love the bracelets.  The clutch has a couple marks on it but, I am pretty rough on purses and clutches so it will get other marks along the way.  It is growing no me.  I love the mist and can't wait to try the tropical Lave.  My kids and I tried the taffy and it is was a hit.

LOVE the towel  Oh my goodness is it soft.

Because there were issues with the clutch I decided to check the items in the other box I was going to gift.  Good thing I did.  The second clutch puckers in places.  I decided I should check all the items.  Good thing I did.  The one gold bracelet with the three stones has a tiny chunk out of one of the stones.  I feel bad asking Popsugar for replacements.    

I sent a request to Popsugar.  I am not sure if they will replace the one bracelet and the clutch.  

Do you think I am too picky?  The one on the left is the one that puckers.

 

[jessrose18]

is there a swap/sell thread for this box?  i want to sell the whole box....pm me if interested

 

[Mrs30009]

Quote: Originally Posted by Mrs30009 /img/forum/go_quote.gif
  I received my 2 boxes today.  I really like the items in person.  I opened one box and love the bracelets.  The clutch has a couple marks on it but, I am pretty rough on purses and clutches so it will get other marks along the way.  It is growing no me.  I love the mist and can't wait to try the tropical Lave.  My kids and I tried the taffy and it is was a hit.

LOVE the towel  Oh my goodness is it soft.

Because there were issues with the clutch I decided to check the items in the other box I was going to gift.  Good thing I did.  The second clutch puckers in places.  I decided I should check all the items.  Good thing I did.  The one gold bracelet with the three stones has a tiny chunk out of one of the stones.  I feel bad asking Popsugar for replacements.    

I sent a request to Popsugar.  I am not sure if they will replace the one bracelet and the clutch.  

Do you think I am too picky?  The one on the left is the one that puckers.






I should have added that I am not upset with these defects.  I won't be gifting the entire box.  It gives me an excuse to keep the second towel. /emoticons/[email protected] 2x" width="20" height="20" />  And I can still gift the other items separately.  If they replace the items I will gift those adding other items.  

 

[Baublesntreats]

Has anyone had issues with the zipper on the clutch?  Mine seems to be uneven so that when I close it, there is still a gap at the end as the zipper bunches up on one side.  Between this and the (minor) scratches, I think I should contact customer service.  I'm not sure it's enough of a problem to warrant a replacement, though.  

Here is a picture of it:

 

[LetsGeaux]

Quote: Originally Posted by Baublesntreats /img/forum/go_quote.gif
  Has anyone had issues with the zipper on the clutch?  Mine seems to be uneven so that when I close it, there is still a gap at the end as the zipper bunches up on one side.  Between this and the (minor) scratches, I think I should contact customer service.  I'm not sure it's enough of a problem to warrant a replacement, though.  

Here is a picture of it:


I don't consider myself "picky" at all, but not only does it look bad, it's a question of will it stay shut?  I would contact them and send the photo.

 

[Baublesntreats]

Quote: Originally Posted by LetsGeaux /img/forum/go_quote.gif
  I don't consider myself "picky" at all, but not only does it look bad, it's a question of will it stay shut?  I would contact them and send the photo.
Yeah, I just emailed them and sent that picture, as well as another one showing the scratch in the leather (although it doesn't show up very well because of the lighting, but it's still visible).  I'm not picky either, and usually I don't really complain as long as a product seems to be okay.  For something like this that is supposed to be luxury, though, I figure that "okay" shouldn't really be good enough.  I've never had to deal with their CS before, but it seems that people have had good experiences with getting replacement items, so I'm hopeful!

 

[gcc69]

Quote: Originally Posted by Baublesntreats /img/forum/go_quote.gif For something like this that is supposed to be luxury, though, I figure that "okay" shouldn't really be good enough.

That's kind of what I was thinking... The bag should at least zip properly and the sewing job appears amateurish, not to standard of a luxury item... If you were shopping in Nordstrom, would you purchase the clutch in that condition?

 

[Mrs30009]

Quote: Originally Posted by gcc69 /img/forum/go_quote.gif
 
That's kind of what I was thinking... The bag should at least zip properly and the sewing job appears amateurish, not to standard of a luxury item... If you were shopping in Nordstrom, would you purchase the clutch in that condition?
Good point.I would never purchase this item.  I turned the clutch inside out and saw the pieces were not lined up correctly.  The sewing was off.  It doesn't say to me...hand sewn.  It says put together in a hurry.  I will say the leather is soft and luxurious.  The blue color is resort like.  So it is a good fit for the theme.  Just wish they would have taken their time putting the clutches together.  With the zipper issue, I think they should definitely replace your clutch.

 

[gcc69]

I've not gotten my box yet and already find it a little disappointing that the clutch isn't lined, like the ones on their website, but I can let that go. I am not sure I will or would be okay with a clutch that looks (from the outside) more like I bought a really cheap knock off from a night market in Thailand though...

 

[Baublesntreats]

Quote: Originally Posted by gcc69 /img/forum/go_quote.gif
 
That's kind of what I was thinking... The bag should at least zip properly and the sewing job appears amateurish, not to standard of a luxury item... If you were shopping in Nordstrom, would you purchase the clutch in that condition?


Quote: Originally Posted by Mrs30009 /img/forum/go_quote.gif
  Good point.I would never purchase this item.  I turned the clutch inside out and saw the pieces were not lined up correctly.  The sewing was off.  It doesn't say to me...hand sewn.  It says put together in a hurry.  I will say the leather is soft and luxurious.  The blue color is resort like.  So it is a good fit for the theme.  Just wish they would have taken their time putting the clutches together.  With the zipper issue, I think they should definitely replace your clutch.

Agreed.  I turned it inside out too.  The leather pieces are cut unevenly, and the seams don't line up.  It's disappointing.  Yes, the leather is very nice.  But if this is an up and coming company that is trying to promote their high end items, I think they should have put more effort into these bags.  

 

[honeybee7]

didn't they only call the first holiday box a "luxury" box?all these other ones have been "special edition".that being said,i hope my clutchs zipper isn't wonky.i would definitely ask for a replacement for that!scratches i can deal with,but the closing mechanism,not so much.

 

[afwife8405]

Quote: Originally Posted by honeybee7 /img/forum/go_quote.gif
  didn't they only call the first holiday box a "luxury" box?all these other ones have been "special edition".that being said,i hope my clutchs zipper isn't wonky.i would definitely ask for a replacement for that!scratches i can deal with,but the closing mechanism,not so much.
That may be true but they still charge $100 instead of $40, so the items should be more high end or their should be more items than the monthly box.