PopSugar Special Edition Resort Box

[DevinMcWhite]

Just email them and tell them you'd like the chain for the PS clutch and they will email you a credit card authorization form for you to fill out and send back to them. It's $13.95 and that includes shipping. On another note, my shipping updated and my box is Chicago! Hopefully it makes it way to WI tomorrow and makes it way BACK to Chicago over the weekend and I get my box on Tuesday. My ETA has now gone back to the 16th. Fingers crossed!

Not a bad idea and cheaper than what I had in mind. Hmmm

 

[camel11]

Quote: Originally Posted by jbird1175 /img/forum/go_quote.gif
  Just email them and tell them you'd like the chain for the PS clutch and they will email you a credit card authorization form for you to fill out and send back to them. It's $13.95 and that includes shipping.

On another note, my shipping updated and my box is Chicago! Hopefully it makes it way to WI tomorrow and makes it way BACK to Chicago over the weekend and I get my box on Tuesday. My ETA has now gone back to the 16th. Fingers crossed!
Thanks! That's actually MUCH cheaper than I thought....

 

[sylarana]

Thanks to the mods. I understand if a negative tone is frustrating to people who have received their box and are happy with it or those who would have liked to order one, but were too late. But, I'm honestly surprised that so many people have trouble understanding our point. Again, for myself, I am personally not bothered by the delay (though I would have if it meant not getting the box in time for a trip ... How is that not understandable to someone? ) ... I am frustrated that their management of the situation involves giving out vague and false information. I got an email on Mon telling me that my box is on the way. Well, it's not. That's simply a lie. So, anyways. I am offended by people calling us the equivalent of stupid drama Queens when I am fairly certain that many would act similar in our situation and when the ones to blame for it is clearly CS of popsugar. Had they been honest and upfront with me, I wouldn't be here complaining.

 

[afwife8405]

So, I went to bed last night awaiting my refund and now my box is moving and looks like it will be delivered tomorrow. Smartpost is moving faster than ever for me and I noticed Gilroy isn't listed in my tracking this time. I am not really sure what to think at this point. Did they really start to process my refund or did they decide to ship my box asap? None of this makes any sense to me because if they were sending out the boxes last night, why didn't they just say that yesterday? If there were upfront they could have saved everyone, including themselves, a large headache.

So, I am watching my bank for the refund and tomorrow the mail for the box.

Date/Time Activity   Location  - 
  4/11/2014  -  Friday 8:08 am Departed FedEx location   SACRAMENTO, CA 1:24 am Arrived at FedEx location   SACRAMENTO, CA  - 
  4/10/2014  -  Thursday 9:07 pm Left FedEx origin facility   WATSONVILLE, CA 7:36 pm Arrived at FedEx location   WATSONVILLE, CA 4:26 pm Picked up   WATSONVILLE, CA  - 
  4/08/2014  -  Tuesday 1:03 am Shipment information sent to FedEx
Also, it shows my box was picked up at 4:26pm yesterday, they sent the email agreeing to a refund at 5:22pm, how do they not know what is going on with these orders?

 

[QuixoticGirly]

I'm going to jump in here and ask that everyone please remember our #1 rule to be kind and respectful to others. You have every right to state your opinion - in a KIND and RESPECTFUL way.

Again- Thank you! I like that this is a place to share our info, excitement, obsessions, our need to vent and our experiences, good and bad. I sometimes make my "screwed up confused face" to myself when I read a post (as I'm sure some people do when they read mine) but if I don't have any interest in the post, I just move on. I'd personally rather read 100 complaints about a company than read one post that puts someone else on here down in some way.

I got my box!   Like others have mentioned, I was expecting the clutch to be larger.  Also, quite honestly, it doesn't seem that amazing to me.  I do like it, and I'm sure I'll use it, but I guess I was expecting something more after looking at the company's website.  It just seems like these were relatively cheaply made (which I'm sure they were since they were made in large quantities for this box).  I realize that this was made exclusively for PS, and it's not all leather like the other bags are, but this doesn't really make me want to spend $200+ on a bag by this brand.  It would have been nicer if it had a lining, not to mention the chain.  Mine also has a fairly large scratch in the leather, but it doesn't show up very well in pictures, so I don't know if it's worth it to contact CS and ask for a replacement.  Oh well. I tried the spray on my face.  It definitely felt refreshing, and it does moisturize.  It will be good to use in the summertime.   The body wash is huge!  I'm excited to use it! The towel is also a great size.  I've never had a Turkish towel before, so I was surprised that it seemed more like a sheet/blanket than a towel.  But I like it, and I'm sure I will use it.   The bracelets are really pretty.  They fit well on my wrist, and I like the fact that they look good all together or by themselves.  I can also imagine the little gold one being a nice accent for some other bracelets I have. I'm really excited about the eyeliner.  I already have two blue eyeliners, one pencil and one liquid pen.  But this blue is a bit lighter than the ones I have, and it has a shimmer to it, which is pretty.  For some reason, I thought the gold would be a bit darker, but I really like it too.  I've never used gold eyeliner before, but I think this will be a lot of fun for summer.  It also is shimmery. Finally, I love the salt water taffy!  It's better than others that I've had.  There are actually salt crystals in it, which gives it an interesting crunch.  The flavor is also fantastic--it tastes just like caramel apple.  I'm lactose intolerant, so I can't eat too much of it at once, but otherwise the whole box would be gone by now! I liked this box a lot.  Buying these boxes is always a gamble, especially for $100, but I think PS did a good job of selecting the items here, and I know I'll use all of them.

Just got mine! A few thoughts: Bracelets - these are always tricky for me because I have very tiny wrists.  They are still huge but I love the way they look so much I am keeping the two thinner ones and posting the thicker one up for trade.  I know most people would want the stack, but I'm sure someone out there wouldn't mind adding the bigger bracelet to a stack of their own. Towel - Excited to use on my honeymoon cruise!!  I'm at work so I haven't unfolded it yet but I remembered seeing someone suggest using it as a travel blanket as well - which is perfect because I refuse to use the ones on the planes anymore - the last one I opened from the plastic had a wad of someone else's hair on there... clearly they aren't "new" blankets. :icon_eek: Body Cleanser - I can't wait to use it!!  I love the smell.  I'll probably use my current body wash in excess so I have an excuse to open up and use this one once it "runs out" /emoticons/[email protected] 2x" width="20" height="20" /> Clutch - I'm pretty "eh" about this.  Going up for trades... I love clutches but nothing about it makes me want to use it. Taffy - good!  But only in small doses.  I ate two and then put the rest in my office coffee room to share. Smashbox eyeliner - At first I was considering putting this up for trade but then I had to stop myself... getting these boxes is all about trying new things.  I think sometimes I get in this mode where if I don't automatically take to something I discard it.  But I'm going to start making sure I'm actually getting my money's worth and try this out.  The next time I have to get dressed up for something, I'll probably give this a whirl. Moisture mist - this is new to me and another thing I've convinced myself to give a try.  I figure this will also be good for my cruise when I'm sunbathing /emoticons/[email protected] 2x" width="20" height="20" /> Hope everyone waiting on their boxes gets them soon!!  I'm in NJ and my box was one of the ones that took a tour around CA... then MD.. then WV before getting here, lol. Oh yea - one more thing to note... I really like the box they packaged it all up in.  This is my first Speical Edition box, so I don't know if they do that with all of them, but it'll be great for me to reuse as a polish holder... shoebox.. etc.  Nice touch.

Thank you! Still waiting on mine to ship, but I love reading the unboxing posts. I'm impatient & understanding of the CS complaints, but also super excited to see the box in person!

 

[sylarana]

Maybe I should request a refund as well so they end up shipping my box /emoticons/[email protected] 2x" width="20" height="20" /> Mine is still initiated in Gilroy ... though thanks to the awsome postal service in my town, I'm expecting my april box today ... it only spend 36hrs in sacramento which is an official fedex record for me /emoticons/[email protected] 2x" width="20" height="20" />

 

[hazeleyes]

So they ended up giving me the refund but I received an email saying that my subscription with them has been cancelled. Do they mean the LE box or my monthly? I still had 3 free months on my monthly so I hope it doesn't mean that they're cancelling after I've given them 5 referrals, that wouldn't be fair at all!

 

[srmmrr]

I wish that moderators would move posters to a separate thread when a thread that has a theme and tone of happy and excited becomes a thread where people are mostly expressing their issues with a company/box or opinions of a company's behavior, and other people are expressing their opinions for or against their opinions, such as moderators did with the complaints about Bondi, versus allowing a thread to degenerate into us vs them.  It seems to me that it would save a lot of hurt feelings between MUT members.  There were a lot of members who left MUT over Bondi "discussions" that I really miss.

And, yes, I'm sure that there would still be "discussions" between members on the separate thread that weren't pleasant, as there were with Bondi, but at least anyone clicking on the thread/subscribing to the thread would know exactly what they were getting herself/himself into...        

Or another thought....  if whoever first posted about the problem had simply started a thread titled, "Problems with late shipping of PSMH LE Box," then all of the folks who wanted to talk about the issue could have used that thread to discuss it.  I know that there are members who don't know how to start a thread, but most members do.  

I sincerely understand the unhappiness of those posters who haven't received their boxes, and I hope that those posters who still want the box receive it ASAP, but I also understand that there are people on this thread who didn't subscribe to read about those issues and who wanted to keep up the excitement that they felt about spending their $100 on the box.

And no, I still haven't received my box.  Lol.   

 

[kristab94]

Quote: Originally Posted by hazeleyes /img/forum/go_quote.gif
  So they ended up giving me the refund but I received an email saying that my subscription with them has been cancelled. Do they mean the LE box or my monthly? I still had 3 free months on my monthly so I hope it doesn't mean that they're cancelling after I've given them 5 referrals, that wouldn't be fair at all!
Same happened to me, I emailed back and they clarified JUST the LE box is canceled and not my subscription.  Poor wording on their part. 

 

[wldflowur13]

I'm so sorry for those of you that have not received your boxes. Personally, most of the fun and excited with a box is the surprise. I usually try to always stay spoiler free. In a situation like this its almost impossible to not see spoilers. Had I bought this box I would have been incredibly disappointed. So I absolutely understand the complaints about no longer being excited and/or not wanting it /emoticons/[email protected] 2x" width="20" height="20" /> which is a shame because it really is a pretty nice box. P.S. if anyone is interested in trading your Cuyana Turkish Towel drop me a pm, I love it!

 

[Mrs30009]

First, I am sorry there have been so many issues and frustrations with this resort box. 

Second, I would like to post a positive thing for me.  I am excited to see that my 2 boxes are in New Berlin, WI.  So it looks like the will be here tomorrow(Saturday) instead of next Thursday.

Now my issue will be...do I gift one box?  I really want to keep the towel in the second box.  But, I am wondering if it would be tacky to not include it.  I should decide before I open the box tomorrow.

 

[MoiSurtout]

Quote: Originally Posted by Mrs30009 /img/forum/go_quote.gif
  Now my issue will be...do I gift one box?  I really want to keep the towel in the second box.  But, I am wondering if it would be tacky to not include it.  I should decide before I open the box tomorrow.
I would just give the unwanted items to different people. It would be odd if you gave everything but the towel, especially if the card were still in the box. But if you just present it as a gift of items rather than a gift of a PS box, then that would be a fantastic gift. I bet a lot of people would love the bracelets especially. (But if it were me, I'd be tempted to keep the taffy for myself too!)

 

[JenMiele78]

I love the towel! Unfortunately my cat likes it too! I left it on my ottoman yesterday to show my Husband and my cat decided it was too comfy not to take a nap on!

 

[Shauna999]

Metro Detroit gal here & my box just made it to Michigan- yay!! Should be at my PO box my Monday.. I'm so excited for this box... I just moved today to a lake home that we've been building for over a year.. It's going to be my summer resort.., lol.. Box is perfect!! I want more of those towels- they look Fab!!

 

[Mrs30009]

Quote:
Originally Posted by MoiSurtout /img/forum/go_quote.gif
  I would just give the unwanted items to different people. It would be odd if you gave everything but the towel, especially if the card were still in the box. But if you just present it as a gift of items rather than a gift of a PS box, then that would be a fantastic gift. I bet a lot of people would love the bracelets especially. (But if it were me, I'd be tempted to keep the taffy for myself too!)
If I kept the towel I would definitely not leave the card in the box.  I think it would be weird too to leave it in the box with the tissue kind of messed up by having to take the towel out.  Glad you think the items would be a great gift.

Quote: Originally Posted by Shauna999 /img/forum/go_quote.gif

Metro Detroit gal here & my box just made it to Michigan- yay!! Should be at my PO box my Monday.. I'm so excited for this box... I just moved today to a lake home that we've been building for over a year.. It's going to be my summer resort.., lol.. Box is perfect!! I want more of those towels- they look Fab!!
Congratulations on your new lake home.  A resort box is a great way to start your summer resort.

Quote: Originally Posted by JenMiele78 /img/forum/go_quote.gif
  I love the towel! Unfortunately my cat likes it too! I left it on my ottoman yesterday to show my Husband and my cat decided it was too comfy not to take a nap on!
Your cat has great taste.  

 

[Shauna999]

If I kept the towel I would definitely not leave the card in the box.  I think it would be weird too to leave it in the box with the tissue kind of messed up by having to take the towel out.  Glad you think the items would be a great gift. Congratulations on your new lake home.  A resort box is a great way to start your summer resort. Your cat has great taste.  

Thanks so much!!! XOXO

 

[RenoFab]

Finally got my box today. I got the all navy clutch. What kind of color variations are there??? The pic in the pamphlet shows a yellow and navy one. Any other ones???

 

[Sadejane]

Update on my box: The expected delivery date has been revised from Friday, April 18th to this coming Monday. Phew! I should be getting it before I leave on my trip after all. I did send them an angry email the other day when I saw the box wasn't expected to arrive until next Friday. I'm not sure if they have the ability to upgrade the shipping after it's already left the facility, but I'm most definitely relieved and feeling better about things. I am generally a positive person and I don't like to complain to companies. Come to think of it, this might be the first time I've ever complained directly to a company about anything. I was about to file a complaint with my credit card company, but I'm satisfied now that I'll be getting the box before I leave - even though it was delayed by 11 days past the promised ship date. I think if they had called it a "spring box" or something a little less specific, I wouldn't have been so agitated. I'm sure that I wasn't the only one who bought it with plans of it arriving just in time for a trip. I'm glad the FTC has protections in place to make sure companies are held responsible to their promises. It was very clear in this situation (to me, anyway) that Popsugar was not as proactive as they should have been in keeping people informed and offering alternatives. But, I do respect that Popsugar never called out the vendor who caused the delay, they've been very professional in that regard. I'm going on a 'once in a lifetime' kind of trip that has been *years* in the making. I'm most excited about wearing the bracelets (I love the impact they have stacked together) and the towel. It's great that the towel doubles as a travel blanket and it sounds like the quality of it is great. I've enjoyed Clarks Botanicals samples from other beauty boxes, so I'm sure I'll enjoy it. I wish the clutch had a chain included, but I appreciate the tips other people have offered about ordering one from the designer. /emoticons/[email protected] 2x" width="20" height="20" /> I'd love to see pictures of looks anyone has created with the eye pencil. The colors look beautiful but I'm not sure how to use them. Are they intended to be used together or separate? Maybe the gold can be blended out so ti's more of a base and then use the blue as a liner? Hopefully everyone else gets their boxes earlier than the estimated arrival date. A four day difference is kinda way off, but in a good way!

 

[sylarana]

My april box got to me within 2 days this time. Maybe, fedex is getting better? Glad to hear your box will hopefully be on time. Mine just shipped finally. I'm hoping everyone else's as well.

 

[boxesandboxes]

Quote: Originally Posted by RenoFab /img/forum/go_quote.gif
  Finally got my box today. I got the all navy clutch. What kind of color variations are there??? The pic in the pamphlet shows a yellow and navy one. Any other ones???
when you read the brochure - it lists the two as blue/blue as well as blue/tan so there are no other variations. glad you got your box /emoticons/[email protected] 2x" width="20" height="20" />