Quote: Originally Posted by
hazeleyes /img/forum/go_quote.gif
So they ended up giving me the refund but I received an email saying that my subscription with them has been cancelled. Do they mean the LE box or my monthly? I still had 3 free months on my monthly so I hope it doesn't mean that they're cancelling after I've given them 5 referrals, that wouldn't be fair at all!
Ah man, Did you have any update on this? I think I'd be quite angry, and it almost seems like a spiteful thing to do. (If it was done on purpose)
Quote: Originally Posted by
Mrs30009 /img/forum/go_quote.gif
I received my 2 boxes today. I really like the items in person. I opened one box and love the bracelets. The clutch has a couple marks on it but, I am pretty rough on purses and clutches so it will get other marks along the way. It is growing no me. I love the mist and can't wait to try the tropical Lave. My kids and I tried the taffy and it is was a hit.
LOVE the towel Oh my goodness is it soft.
Because there were issues with the clutch I decided to check the items in the other box I was going to gift. Good thing I did. The second clutch puckers in places. I decided I should check all the items. Good thing I did. The one gold bracelet with the three stones has a tiny chunk out of one of the stones. I feel bad asking Popsugar for replacements.
I sent a request to Popsugar. I am not sure if they will replace the one bracelet and the clutch.
Do you think I am too picky? The one on the left is the one that puckers.
I think it's fair to ask for replacement. I know this is really delayed, sorry. These are supposed to be high end items, and I wouldn't even be likely to buy not expensive items with these issues. You can find bags in Target that are sewn better than that.
Quote: Originally Posted by
Baublesntreats /img/forum/go_quote.gif
Has anyone had issues with the zipper on the clutch? Mine seems to be uneven so that when I close it, there is still a gap at the end as the zipper bunches up on one side. Between this and the (minor) scratches, I think I should contact customer service. I'm not sure it's enough of a problem to warrant a replacement, though.
Here is a picture of it:
IMO a bag that has a supposed value of $200 shouldn't have a zipper issue, and I'd request a replacement.
Quote: Originally Posted by
feisty1 /img/forum/go_quote.gif
I think I am going to use the clutch as a makeup bag to put inside of purse. It's an expensive purse so I want a makeup bag that looks good. I hope it works for that purpose. My box will be here by Wednesday.
I think this is a good idea, I don't ever take my makeup with me in my purse though. Is that weird?
Quote: Originally Posted by
feisty1 /img/forum/go_quote.gif
Received my box today and I love everything but the clutch! The pull portion wasn't even fully cut out. The zipper was so bad and the stitching on the side wasn't even close to being even. At least everything else was awesome! I emailed them to see about a replacement because their excuse on holding up the boxes was an issue with one item. I want the same quality as the first boxes sent out! This is the first time I have ever had an issue with the quality of a product, from popsugar, so i am not sure what will happen.
I'd be really interested in seeing pictures of this. I think I'd be pretty frustrated. I'd also wonder how that made it though Quality Assurance at both the manufacturer and popsugar.
Quote: Originally Posted by
JenniferV /img/forum/go_quote.gif
I got my box on Saturday (three days ahead of FedEx's scheduled delivery date which was shocking). I got the navy / tan variation which I am happy with! LOVE the stack. LOVE.
Yay! Happy for you. Favorite item from it?
Quote: Originally Posted by
katyrn /img/forum/go_quote.gif
I got my box today as well. And like everyone else, I am disappointed in the clutch. It looks rushed and poorly constructed. Am I the only one who is bothered that it doesn't have a lining? I would think that a brand that is trying to make it in the high class industry of bags would put a liner in their clutch. Otherwise, I'm pretty happy with this box. The bracelets are very pretty and I'm digging the lave (it might even be what I'm most excited about! ha!)
Mine is coming today. (hopefully, it arrived in my town this morning.) I don't understand the concept of an unlined bag. I'd never buy one. I'm still looking forward to the clutch though and I'm hoping that mine doesn't have issues.