PopSugar Special Edition Resort Box

[feisty1]

 

[naturalactions]

Oh man...all these clutch stories/photo are making me nervous! My box is suppose to arrive today and I am already looking up tutorials on how to add a liner. It may be too much work though...especially if the bag is poorly constructed in the first place.

 

[sylarana]

Got my box as well. I really can't complain about Smartpost this month ... they were super fast for both the April and this box. Still taking the Sacramento detour, but no unnecessary driving around Sacramento for days.

I love everything in the box except for the "clutch". There is no way I am calling that a clutch. It's a travel pouch perhaps and I will use it as that. To keep things like passports and documents while travelling e.g. .. I wouldn't even think about using it as a clutch ever. It just looks really cheap .. both in design as well as in manufacturing. My zipper looks exactly like yours feisty. Honestly, it takes just 5 minutes or so to do a better cut out of that leaf shape! And it also closes unevenly, but I found that you can pull the zipper out from under that little cover as it's completely open and loose in there. And then you can push it back in towards the sides so the clutch can close properly under the cover. Of course it's never properly closed as there is no "end" to the zipper. It's just cut off. Really terribly done.

I'm suspecting that is also where the delays stem from .. them having to finish the clutches in a hurry. Maybe, popsugar had other ones and they were even worse, so they decided not to send them out to customers? But, then who knows?

And what bothers me the most .. I got the all navy one and the two leather parts are not the same color. The one with the letters is a true navy color like the canvas part, the back one is more a lavender color. Looks rather weird to me. But, maybe I'm too picky on that.

Anyone else with an all navy out there? Were your leather parts the same color or different?

I'm not sure if I should contact them about that on top of everything else they have going on right now? And given how badly done most of the clutches seem to be, it's not like I'm hoping for a better one out there. I'm certainly not planning on buying anything from that company ever.

But, to finish on a good note: I LOVE the bracelets (not real turquoise imo) and towel. I love the eyeliner!!! I love the facial mist. Haven't tried the lave, but I'm sure it'll be wonderful. And the taffy is pretty much gone already. All that is easily worth the $100 I paid in my eyes. So, while i am disappointed with the clutch and even more disappointed with the way the delay problems were handled by PS, I am still happy with the box.

 

[lauradiniwilk]

Just got the notice that my box came today. I'm a little nervous about the clutch but honestly 99% of my wardrobe is black so I'm not sure if I would have used it anyway.  Still, it's a bummer that I might not be able to re-gift it with a clear conscience.  Other than that, I am SO EXCITED to get home and play with my goodies!!! I plan to immediately shower so I can test out the towel, body wash, and face mist, and am planning tomorrow's outfit around the bracelets.  WOOHOO!!!                
 

 

[kristab94]

I'm teaching myself how to sew.  These photos of the bags people are posting look like my sewing projects. I considered buying a purse from this brand, but no way I would now, given the quality for the price

 

[sylarana]

Yes .. that pretty much sums it up. It looks and feels like a sewing project of someone just learning to sow .. not by any means a designer purse that you'd sell. Here are pics of my zipper and the color difference

 

[gcc69]

I finally took photos--you can see the same zipper issue and how wonky the pull was sewn. The other photo of the leather... you can see a nick in the leather and you can kind of see how the front and back are different shades and that the front piece is dirty.

 

[gcc69]

I just emailed them the photos. Has anyone gotten any kind of response with a concrete offer or solution to the issues with their clutch? I recall their saying they were trying to work out something with the vender but I don't remember seeing anything since. It's one thing if they sent a clutch that I simply didn't like (that was my gamble when buying a box like this) but it's another to send something that would simply be embarrassing to carry!

 

[Lunalena]

Quote: Originally Posted by gcc69 /img/forum/go_quote.gif
  I just emailed them the photos. Has anyone gotten any kind of response with a concrete offer or solution to the issues with their clutch? I recall their saying they were trying to work out something with the vender but I don't remember seeing anything since. It's one thing if they sent a clutch that I simply didn't like (that was my gamble when buying a box like this) but it's another to send something that would simply be embarrassing to carry!
I just got an reply a few minutes ago they said:

Thank you for your email and we would like to apologize that you received a damaged R.B. of McD Clutch! We would be more than happy to send you a replacement and we hope you enjoy it!

Cheers,

POPSUGAR Support

 

[phanne]

Quote: Originally Posted by gcc69 /img/forum/go_quote.gif
  I just emailed them the photos. Has anyone gotten any kind of response with a concrete offer or solution to the issues with their clutch? I recall their saying they were trying to work out something with the vender but I don't remember seeing anything since. It's one thing if they sent a clutch that I simply didn't like (that was my gamble when buying a box like this) but it's another to send something that would simply be embarrassing to carry!
I just got this:

Thanks for reaching out! We would be more than happy to send you a replacement! To ensure that you are receiving a pristine clutch, we will be sending the all navy version. It is the same brand and same bag, but rather than navy/tan, it will be all navy. Please let us know if you have any additional questions! We'll be shipping it off shortly!

I take back what I said about their support! Some of them are truly wonderful (although whoever I was dealing with before was not)

 

[feisty1]

I received an email that said they were reviewing it and would get back to me. I offered to send the damage one back if they would send me one that actually was put together correctly. I explained I understood that they did not make this product but that they approved it to be sent out! Probably not the best move on their part after the long delay.

 

[honeybee7]

Quote: Originally Posted by feisty1 /img/forum/go_quote.gif

holy f***balls that's atrocious! i can't stand picky assed complaints, and this maam is no picky complaint! that is just piss poor.

 

[wisconsinbeth]

I think I got lucky - beyond some minor puckering - my clutch seems to be in good shape. I agree, it would be nicer if it was lined, but I'll still use it for as long as it lasts.

Waiting to see a picture of someone who got the chain - I'm going to try one I have out - but I think its going to be too big.

 

[gcc69]

I would prefer the all blue one and would be happy if they were to send that instead.

If I got that one, I would also be interested in getting the chain (I too would like to see a photo of the additional chain once someone receives it!). The chain strap with the all blue/navy clutch would look nice, dress it up a bit (I'm visualizing that youtube video someone posted awhile ago), but the two-tone blue/tan clutch looks a bit more casual to me, and I don't think that the chain strap would compliment it as much...

 

[feisty1]

I can honestly say I ordered all the LE boxes and this is the first time I have ever had anything like this. They did email me back, a nice email and apologized for the construction and are sending me the all blue one. So crossing my fingers that it works out!

 

[Antidentite]

Anyone who is getting a replacement bag looking to unload their slightly damaged one on the cheap? or trade? lemme know

edit: nevermind, I found one on eBay.  I expected these to go for a lot more considering its supposed to be a $280 clutch/pouch.  

 

[katyrn]

I think I'm going to send them an email. I know mine isn't the worst but it's so disappointing and looks like an arts and crafts project and rushed that I'm bringing this to their attention. Even if nothing is done to benefit me, maybe they will do a better job next time. 

 

[honeybee7]

Quote: Originally Posted by feisty1 /img/forum/go_quote.gif


I can honestly say I ordered all the LE boxes and this is the first time I have ever had anything like this. They did email me back, a nice email and apologized for the construction and are sending me the all blue one. So crossing my fingers that it works out!
well thats good! ps customer service is as far as i know very accommodating.(let's not talk about all that other stuff) i hope you get a brand new one,sounds like you will!l

 

[sunsets]

Quote: Originally Posted by feisty1 /img/forum/go_quote.gif


That's about how my zipper pull looks.  I'm thinking about using my own scissors to trim it and make it look even. *sigh*

 

[sunsets]

Quote: Originally Posted by lauradiniwilk /img/forum/go_quote.gif
  Just got the notice that my box came today. I'm a little nervous about the clutch but honestly 99% of my wardrobe is black so I'm not sure if I would have used it anyway.  Still, it's a bummer that I might not be able to re-gift it with a clear conscience.  Other than that, I am SO EXCITED to get home and play with my goodies!!! I plan to immediately shower so I can test out the towel, body wash, and face mist, and am planning tomorrow's outfit around the bracelets.  WOOHOO!!!                
 
I love the body wash (tropical pineapple-coconut) and spray!!  Hope you like your box, too!