ive sent a strong email as none of the superbox2 have arrived ,with all the boxes i have ordered from them to have one go missing and then subsequent resends go missing I'm not impressed especially when the original tracking i got for australia arrived in 3 days but was sent back as address and country were wrong . i have just had a reply from incheon that my tracking number for SB2 HASNT been scanned to leave .so i have included the email and screen shot saying its been there since nearly 2 weeks, i can't believe @renu  they said the codes weren't valid, etc, and as for your box being lost i would demand a box sent out with express shipping like myself as the have them back up for sale again. if anyone else is still waiting for there boxes which haven't moved from incheon i would certainly recommend emailing them the cocoon pods are cheaper on ebay. by the way. this is the first box i have had real problems with too.