Boxy Charm [Spoilers]

[littlemissnurse]

Yikes. My Oct. box arrived today and the first clue that something was wrong was that the entire mailbox stank of nail polish. I figured the polish had leaked, but no, it apparently broke in shipment and flooded the entire box with the polish, coating everything. I've written to them and included pictures, but I've never had to contact their CS before, I hope they're responsive. Anyone had any luck dealing with them? Thanks.

Boxy2.jpg

Oh no!!! I'm so sorry that that happened to you! I dealt with them before and they were wonderful! Good luck!

 

[Saffyra]

@@DianeER Their customer service is excellent. I'm sure you'll have a new box sent to you immediately. I had a few issues, not with them but with my box getting lost and when I contacted them, they sent me a new box and said if the other one ever showed up, to enjoy that one, too.

It did show up about two weeks after I got the second box. All banged up but with everything perfect inside.

 

[DianeER]

@@Saffyra thanks, I did hear back from them today and they said they would ship out a replacement box "with the very next batch that ships out". I really appreciate their responsiveness, just waiting to see how long that will be (since I was pretty much on the tail end of receipt for the Oct. box anyway). Thanks for giving me hope that it will all work out!

 

[cpl100]

I am so bad---I've barely unpacked this month's box and I'm hankering for spoilers for next month!

 

[MissKris17]

My friends are excited about Halloween this weekend (especially since it's on a Saturday)

I'm excited for November spoilers. 

 

[MissKris17]

November Theme

 

[artemiss]

Intrigued.

 

[Queennie]

"will blend till the end"

Maybe a Beauty Blender?

Love the theme for this month though!

 

[MissKris17]

First spoiler on MSA.

 

[Saffyra]

spoiler!

Spoiler

 

[DianeER]

I did hear back from them today and they said they would ship out a replacement box "with the very next batch that ships out".

And just to close the circle, I received my replacement box today and nothing was broken! The nail polish still was not protected, but this time it survived. 

 

[somabis1]

I saw on WWD website...This may be the complete spoiler of Nov Box...Atleast this has the Eye Serum...

Can anyone confirm

 

[sakura33]

That hair product label looks like it is straight out of the 80s/90s

 

[everythingandnothin]

I never seen any of these in Boxycharm so I would say you may be onto something! 

 

[everythingandnothin]

Looks like the above photo is in fact the FULL SPOILERS! From this boxycharm sneak peek, it is the StudioMakeup Soft Blend Blush!

 

[Saiza]

Wasn't that Coolway stuff in a Boxycharm a few months ago? I swear I just got it from Boxycharm or Glossybox. 

 

[everythingandnothin]

@@Saiza I believe it was a smoothing serum and this one is a leave-in conditioner. So it is different, but still. 

 

[Audrey Miles]

I am excited about this box. I don't know how they manage to jam back this box with such a high value but I love it! I can't wait for my box to arrive.

 

[Saiza]

Ohhh ok thanks @@everythingandnothin!

 

[cpl100]

For me this is a total miss.  Not getting the box this month.