Birchbox Promo Codes

[beautynewbie]

Any codes active other than mobile20?

 

[jmd252]

Quote: Originally Posted by QueerAsFcuk /img/forum/go_quote.gif


I wasn't sure about the full size items because I found this on the BB FAQ..

Do I earn review points for full size products I receive with my gift subscription?
Yes! You will be able to leave reviews on all full size products that you receive with your gift subscription. This is limited to products that come with the Ultimate Collection gift subscription and any full-size gifts that you receive with your Welcome Box.

Oh you're good! I wish I knew about this forum when I gifted my sister a sub and I thought she couldn't review her first box since the items never showed up. Oh well, she probably didn't review everything every month anyway.

In that case, I would agree with the people who suggested reaching out to BB. I can also attest to the fact that they have amazing customer service /emoticons/[email protected] 2x" width="20" height="20" />

 

[RenoFab]

I just caved and bought the Cynthia Rowley Pallette with the eyeliner and pretty gold and black pouch. Retails for $42 but I used the Mobile20 code which brought it down to $33.60. Somehow it still let me add a free Pick2 and then I used $10 worth of points bringing the total down to $23.60!!!!!!!!!!! I am so excited! I hope I love this palette. DOES ANYONE ELSE HAVE THIS PALETTE AND LOVE IT??? 

 

[kawaiimeows]

Quote: Originally Posted by RenoFab /img/forum/go_quote.gif
  I just caved and bought the Cynthia Rowley Pallette with the eyeliner and pretty gold and black pouch. Retails for $42 but I used the Mobile20 code which brought it down to $33.60. Somehow it still let me add a free Pick2 and then I used $10 worth of points bringing the total down to $23.60!!!!!!!!!!! I am so excited! I hope I love this palette. DOES ANYONE ELSE HAVE THIS PALETTE AND LOVE IT??? 

as long as your pre-discount total is $35 or greater, it will let you add the sample pack for free :]

 

[saku]

i finally emailed birchbox regarding my order, which has a scheduled delivery date of Nov 29, but hasn't arrived yet, and looks like lost in transit (again, i have another order shipped on the same truck which was already delivered on Nov 29).

i emailed both in their facebook and at [email protected]. i got different replies!

from their FB: 

Quote: Hi Erika,

Thanks for writing in. So sorry for the trouble. That is very weird since your other order arrived. I do want to give it to Monday because it can take 5-10 business days for these orders to arrive.

If you still do not have it or don't see updates please follow up with me and we'll be sure to take care of this for you!

Have a great weekend!

Best, Sarah

and [email protected]:

Quote: Hi Erika,

Thank you for reaching out. I'm sorry to hear that you did not receive your order!

I have placed a new order for the missing products. You will receive another order confirmation and separate tracking information once this new order has shipped.

I have also added 100 Birchbox Points to your account for the trouble, which is equal to $10 in our shop. You can read more about our Points Program and other ways to earn here.

Please let me know if you have other questions or concerns. For further assistance, you can also give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help.

Have a great day!

Best,

Taylor

hmmm... i'm sad that my order's super delayed, but glad that they're fixing it for me..

edit: BTW, [email protected] responded first.

 

[TippyAG]

Quote: Originally Posted by saku /img/forum/go_quote.gif
  i finally emailed birchbox regarding my order, which has a scheduled delivery date of Nov 29, but hasn't arrived yet, and looks like lost in transit (again, i have another order shipped on the same truck which was already delivered on Nov 29).

i emailed both in their facebook and at [email protected]. i got different replies!

from their FB: 

and [email protected]:

hmmm... i'm sad that my order's super delayed, but glad that they're fixing it for me..

edit: BTW, [email protected] responded first.


That's awesome they're fixing it. I would appreciate either of the responses. Even though Sarah wanted to wait till Monday, I think that is a reasonable request.  How long did it take for them to respond to your FB message versus your email? I had an issue with a package I received today and sent them a message about it an hour ago. I might email [email protected] to, if their response time is considerably shorter.

 

[Fitzy44]

Taylor is THE BEST!!! I have dealt with her twice and she went above and beyond both times! I got the feeling she was in a leadership position, as she "overroad" a decision by a different CSR (Jennie).

 

[saku]

Quote: Originally Posted by TippyAG /img/forum/go_quote.gif
 

That's awesome they're fixing it. I would appreciate either of the responses. Even though Sarah wanted to wait till Monday, I think that is a reasonable request.  How long did it take for them to respond to your FB message versus your email? I had an issue with a package I received today and sent them a message about it an hour ago. I might email [email protected] to, if their response time is considerably shorter.
both are reasonable responses, but taylor's is definitely better from the customer's point of view. i actually already waited several days before even sending them an email, so i'm glad that they're recognizing that most probably it's not gonna make it to its destination. i also appreciate that taylor recognizes that this hassles me and gives me 100 points to make up for my slight sadness. i don't blame birchbox for this error though. they shipped my items right away, and it's definitely USPS' fault.

info@birchbox replied 30 minutes after, and fb, a few hours..

 

[joeythelamb]

I got the $50 order! I think Birchbox gave us 2 day shipping cause they knew they were behind on orders.

I'm just glad to have caught the deal and wouldn't have minded waiting a few more days with standard shipping. Birchbox is great!

 

[TippyAG]

both are reasonable responses, but taylor's is definitely better from the customer's point of view. i actually already waited several days before even sending them an email, so i'm glad that they're recognizing that most probably it's not gonna make it to its destination. i also appreciate that taylor recognizes that this hassles me and gives me 100 points to make up for my slight sadness. i don't blame birchbox for this error though. they shipped my items right away, and it's definitely USPS' fault. info@birchbox replied 30 minutes after, and fb, a few hours..

Oh, I completely agree! That is great they will even work to correct an issue they had nothing to do with. Ugh. I still haven't heard back from the Facebook message. I sent it hours ago. It doesn't even have a "read at" time stamp. 😔 in gonna send an email for sure now.

 

[MinnieMuffin]

Following up on my post from last week (BB issued too many of the $50 off promo codes, I was able to check out with it, but it wasn't honored when my order was processed).  BB apologized for the inconvenience and is sending a return shipping label.  Some people on here suggested they might offer a partial refund or points, but my customer rep. did not offer anything along those lines.  That's actually fine with me, because I didn't expect anything extra.  I just wish they were able to cancel the order before it shipped so I didn't have to go through the hassle of returning it.  Oh well!  Going to try to stay positive about BB because I am really loving my boxes.         

 

[nicepenguins]

Omfg. I had an order go missing and they sent a replacement (minus a couple of items that were out of stock for which bb issued me credit. The replacement order arrived with the correct packing slip. It looked like everything was gift packaged to be nice and made up the error so I opened it; I opened the pretty gift box. No, they actually sent me the precious metals box by mistake. Omg. I emailed them. Kind of insane. Will see what they say.

 

[CuriouslyAmanda]

Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif

Omfg. I had an order go missing and they sent a replacement (minus a couple of items that were out of stock for which bb issued me credit. The replacement order arrived with the correct packing slip. It looked like everything was gift packaged to be nice and made up the error so I opened it; I opened the pretty gift box. No, they actually sent me the precious metals box by mistake. Omg. I emailed them. Kind of insane. Will see what they say.
Oh my goodness! I want to hear the follow up to this ... will they let you keep it? I hope so!

 

[nicepenguins]

Oh my goodness! I want to hear the follow up to this ... will they let you keep it? I hope so!

No idea! I mean they have made some mistakes with this order before this so I have no idea if they'll say "hey this has sucked so keep the box." I also feel weird about it because it would be weird if I returned it and someone else had to pay over $100 for something that had been sent to someone's house and opened already. That doesn't seem very luxurious to me. But I also didn't buy it (although the stuff I did buy still isn't here and I ordered it on November 23!)

 

[ariana077]

Omfg. I had an order go missing and they sent a replacement (minus a couple of items that were out of stock for which bb issued me credit. The replacement order arrived with the correct packing slip. It looked like everything was gift packaged to be nice and made up the error so I opened it; I opened the pretty gift box. No, they actually sent me the precious metals box by mistake. Omg. I emailed them. Kind of insane. Will see what they say.

I wish I was in your shoes, I want that box (or things in it!) sooooo bad!

 

[ewiggy]

Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif

 No, they actually sent me the precious metals box by mistake. Omg. I emailed them. Kind of insane. Will see what they say. 

Holy crap, I'm so jealous!  I loved that box but couldn't justify the purchase right now. I hope you get to keep it! 

 

[melonz]

So did anyone get the Ayres body butter free sample? Just got my order and *not surprised*, no body butter. /sigh..

 

[kawaiimeows]

Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif

Omfg. I had an order go missing and they sent a replacement (minus a couple of items that were out of stock for which bb issued me credit. The replacement order arrived with the correct packing slip. It looked like everything was gift packaged to be nice and made up the error so I opened it; I opened the pretty gift box. No, they actually sent me the precious metals box by mistake. Omg. I emailed them. Kind of insane. Will see what they say.
Seriously jealous, especially since they're sold out now.

 

[TheNewMrsRivers]

So did anyone get the Ayres body butter free sample? Just got my order and *not surprised*, no body butter. /sigh..

I'm assuming mine is frozen in the north Texas tundra...no box yet. They shipped it via UPS though, is this unusual?

 

[quene8106]

Quote: Originally Posted by melonz /img/forum/go_quote.gif
  So did anyone get the Ayres body butter free sample? Just got my order and *not surprised*, no body butter. /sigh..
nope but they should at least have the heart to tell us that the order has been cancelled.