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Although if they are sold out they might make me send it back so they can resend it to someone. I mean I didn't pay for it so obviously it's not right to just take it from them. But we will see.
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
Although if they are sold out they might make me send it back so they can resend it to someone. I mean I didn't pay for it so obviously it's not right to just take it from them. But we will see.
However it works out I hope it's in your favor! At least some points for the hassle of the return ...
Although if they are sold out they might make me send it back so they can resend it to someone. I mean I didn't pay for it so obviously it's not right to just take it from them. But we will see.
However it works out I hope it's in your favor! At least some points for the hassle of the return ...
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
Although if they are sold out they might make me send it back so they can resend it to someone. I mean I didn't pay for it so obviously it's not right to just take it from them. But we will see.
They told me they weren't getting anymore in stock so I'd be very interested to know what they do with it if they do ask for it back.
Although if they are sold out they might make me send it back so they can resend it to someone. I mean I didn't pay for it so obviously it's not right to just take it from them. But we will see.
They told me they weren't getting anymore in stock so I'd be very interested to know what they do with it if they do ask for it back.
kawaiiwoofs
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My 13 month keychain came in! I have no use for it, basically, but I'm so happy that I got one!
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Quote: Originally Posted by usofjessamerica /img/forum/go_quote.gif
My 13 month keychain came in! I have no use for it, basically, but I'm so happy that I got one!
If you're a chapstick fiend like I, it is perfect for that!
I wonder if I'll get another on my 2nd yr anniversary, I would like one with the new logo....
My 13 month keychain came in! I have no use for it, basically, but I'm so happy that I got one!
If you're a chapstick fiend like I, it is perfect for that!
I wonder if I'll get another on my 2nd yr anniversary, I would like one with the new logo....
kawaiiwoofs
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I have too many keys and too many things on my key ring at the moment! (Ok. I have a carabiner and a tape measure from target but both add lots of bulk!) Eta: this is the new logo right?
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Update on my mistaken precious metals box. They are making me return it which is fine but they still haven't sent me my initial order. They also seemed to think that the products from my initial order were in there which was not the case. What annoys me is that they lost my initial order and said "if you have dupes of those products you ordered we will send you a shipping label so that you can return those as well." Like how much returning do I have to do when birchbox screws up? Two of the products aren't even available any more. They gave me points and a refund for those two products which is nice but this is still rather annoying.
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
Update on my mistaken precious metals box. They are making me return it which is fine but they still haven't sent me my initial order. They also seemed to think that the products from my initial order were in there which was not the case. What annoys me is that they lost my initial order and said "if you have dupes of those products you ordered we will send you a shipping label so that you can return those as well." Like how much returning do I have to do when birchbox screws up? Two of the products aren't even available any more. They gave me points and a refund for those two products which is nice but this is still rather annoying.
Should I nag them to sell me that box? bahahahah. I seriously wanted it for christmas and THE DAY I reminded my parents about it, it sold them.
Update on my mistaken precious metals box. They are making me return it which is fine but they still haven't sent me my initial order. They also seemed to think that the products from my initial order were in there which was not the case. What annoys me is that they lost my initial order and said "if you have dupes of those products you ordered we will send you a shipping label so that you can return those as well." Like how much returning do I have to do when birchbox screws up? Two of the products aren't even available any more. They gave me points and a refund for those two products which is nice but this is still rather annoying.
Should I nag them to sell me that box? bahahahah. I seriously wanted it for christmas and THE DAY I reminded my parents about it, it sold them.
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PS they said "you can just pay for the precious metals box if you'd like to keep it" I wasn't expecting it for free but uhhhh I would have ordered it if I'd had a desperate desire for it.
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Ha, will let you know what they say. I told them i still hadn't received anything from my initial order. I'd be fine replacing my initial order from two weeks ago with this box plus my points just to call it a day but I don't know if you can negotiate that kind of thing with them.
kawaiiwoofs
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You could buy it off of nicepenguines, all parties agreeing of course! For some odd reason I really want those headphones.
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Seriously! I'm in love with those headphones and I would rather pay $120 and get them plus other cool items rather than pay $100 for just them
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
PS they said "you can just pay for the precious metals box if you'd like to keep it" I wasn't expecting it for free but uhhhh I would have ordered it if I'd had a desperate desire for it.
haha That is funny. Your order has to be the biggest BB boondoggle yet! Hopefully they resolve it ASAP!
PS they said "you can just pay for the precious metals box if you'd like to keep it" I wasn't expecting it for free but uhhhh I would have ordered it if I'd had a desperate desire for it.
haha That is funny. Your order has to be the biggest BB boondoggle yet! Hopefully they resolve it ASAP!
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
PS they said "you can just pay for the precious metals box if you'd like to keep it" I wasn't expecting it for free but uhhhh I would have ordered it if I'd had a desperate desire for it.
That's absurd. They should let you keep it, it was their packing error.
PS they said "you can just pay for the precious metals box if you'd like to keep it" I wasn't expecting it for free but uhhhh I would have ordered it if I'd had a desperate desire for it.
That's absurd. They should let you keep it, it was their packing error.
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Quote: Originally Posted by Ann Tucci /img/forum/go_quote.gif
That's absurd. They should let you keep it, it was their packing error.
When I worked in retail we had a rule that we had to make the customer happy, no matter what they wanted, but there was a dollar value cap that it couldn't exceed.
I wonder if this accident exceeds the dollar amount that BB reps are allowed to give. Or maybe this rep wants the box for herself. Haha!
That's absurd. They should let you keep it, it was their packing error.
When I worked in retail we had a rule that we had to make the customer happy, no matter what they wanted, but there was a dollar value cap that it couldn't exceed.
I wonder if this accident exceeds the dollar amount that BB reps are allowed to give. Or maybe this rep wants the box for herself. Haha!
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Quote: Originally Posted by Jeaniney /img/forum/go_quote.gif
When I worked in retail we had a rule that we had to make the customer happy, no matter what they wanted, but there was a dollar value cap that it couldn't exceed.
I wonder if this accident exceeds the dollar amount that BB reps are allowed to give. Or maybe this rep wants the box for herself. Haha!
I get that, I work in retail as well on a part time basis and if it's minor I'll "make her day."
I was once shipped an completely wrong Sephora order and they told me to keep it and sent me my correct order the next day. But I agree it probably varies company to company and price point to price point.
When I worked in retail we had a rule that we had to make the customer happy, no matter what they wanted, but there was a dollar value cap that it couldn't exceed.
I wonder if this accident exceeds the dollar amount that BB reps are allowed to give. Or maybe this rep wants the box for herself. Haha!
I get that, I work in retail as well on a part time basis and if it's minor I'll "make her day."
I was once shipped an completely wrong Sephora order and they told me to keep it and sent me my correct order the next day. But I agree it probably varies company to company and price point to price point.
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I emailed them that I'd be happy to keep the box in exchange for my BB points (300) and the cost of the original order I made, just to "close the case" and move on. If that doesn't work, I'll let kawaii know. are we both in Atlanta, kawaii? 
/emoticons/[email protected] 2x" width="20" height="20" />
/emoticons/[email protected] 2x" width="20" height="20" />
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
I emailed them that I'd be happy to keep the box in exchange for my BB points (300) and the cost of the original order I made, just to "close the case" and move on. If that doesn't work, I'll let kawaii know. are we both in Atlanta, kawaii? /emoticons/[email protected] 2x" width="20" height="20" />
You are amazing! I'm actually in Macon, and then I'll be headed to South Carolina on the 18th after I'm done with exams.
I emailed them that I'd be happy to keep the box in exchange for my BB points (300) and the cost of the original order I made, just to "close the case" and move on. If that doesn't work, I'll let kawaii know. are we both in Atlanta, kawaii?
/emoticons/[email protected] 2x" width="20" height="20" />You are amazing! I'm actually in Macon, and then I'll be headed to South Carolina on the 18th after I'm done with exams.
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Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
I emailed them that I'd be happy to keep the box in exchange for my BB points (300) and the cost of the original order I made, just to "close the case" and move on. If that doesn't work, I'll let kawaii know. are we both in Atlanta, kawaii? /emoticons/[email protected] 2x" width="20" height="20" />
I hope both of you benefit from the situation /emoticons/[email protected] 2x" width="20" height="20" />
I have to nerd out for a second though, as I envy both of you for living near the CDC which is where I eventually want to work. Epidemiologist is my dream job!
sorry for the OT
I emailed them that I'd be happy to keep the box in exchange for my BB points (300) and the cost of the original order I made, just to "close the case" and move on. If that doesn't work, I'll let kawaii know. are we both in Atlanta, kawaii?
/emoticons/[email protected] 2x" width="20" height="20" />I hope both of you benefit from the situation
/emoticons/[email protected] 2x" width="20" height="20" />I have to nerd out for a second though, as I envy both of you for living near the CDC which is where I eventually want to work. Epidemiologist is my dream job!
sorry for the OT
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Quote: Originally Posted by Ann Tucci /img/forum/go_quote.gif
I get that, I work in retail as well on a part time basis and if it's minor I'll "make her day."
I was once shipped an completely wrong Sephora order and they told me to keep it and sent me my correct order the next day. But I agree it probably varies company to company and price point to price point.
I, on the whole, always think its rude when a company sends the wrong item and then asks for it back, especially because if it's beauty items because I doubt they're going to reshelve it for health reasons. If they made a mistake, they should have to eat that.
I get that, I work in retail as well on a part time basis and if it's minor I'll "make her day."
I was once shipped an completely wrong Sephora order and they told me to keep it and sent me my correct order the next day. But I agree it probably varies company to company and price point to price point.
I, on the whole, always think its rude when a company sends the wrong item and then asks for it back, especially because if it's beauty items because I doubt they're going to reshelve it for health reasons. If they made a mistake, they should have to eat that.
