Birchbox Promo Codes

[kawaiimeows]

welp i guess no body butter and no points for me. i also like the implication that i should have known i wasn't getting it.

Quote:
Thanks for writing in! So sorry for the confusion! As you may have noticed, this was not an active promotion when you placed the order, as it was on a blank product page. It will not be shipped out. I apologize for any trouble.

 

[Tiffany27la]

welp i guess no body butter and no points for me. i also like the implication that i should have known i wasn't getting it.

Seriously?? Wow....

 

[lucyla8]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  welp i guess no body butter and no points for me. i also like the implication that i should have known i wasn't getting it.
ugh... annoying!  No, I did not notice that when I added it to my cart and it showed up on my order confirmation...

 

[easybreezy]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  welp i guess no body butter and no points for me. i also like the implication that i should have known i wasn't getting it.
What do they mean by a "blank" page?  How would anyone have ordered it?

 

[kawaiimeows]

Quote: Originally Posted by easybreezy /img/forum/go_quote.gif
  What do they mean by a "blank" page?  How would anyone have ordered it?
I was confused by that too bahahha.

 

[kawaiimeows]

I don't expect them to give me the Ayres body butter, especially if they don't have it, and I didn't really care that much when I saw I wasn't getting it. I was annoyed but I only wasted 2.99 (and I can gift the yes to chapstick so whatever) to try and get it so it wasn't a big deal.

I'm a bit perturbed that they didn't send an email about it and by that response I just posted. But, I've been shopping with birchbox for well over a year and a half and never had anything like this happen, so I'm not going to quit with them over this. If I see it become a pattern (a la Zoya and the way they handle promos) then I might be unhappy.

 

[TheNewMrsRivers]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  I don't expect them to give me the Ayres body butter, especially if they don't have it, and I didn't really care that much when I saw I wasn't getting it. I was annoyed but I only wasted 2.99 (and I can gift the yes to chapstick so whatever) to try and get it so it wasn't a big deal.

I'm a bit perturbed that they didn't send an email about it and by that response I just posted. But, I've been shopping with birchbox for well over a year and a half and never had anything like this happen, so I'm not going to quit with them over this. If I see it become a pattern (a la Zoya and the way they handle promos) then I might be unhappy.
My package hasn't arrived yet -- some message from UPS about not unloading a truck (lol?) so they were delayed. 

Here's hoping my Pick 2 is ah-mazing.

 

[kawaiimeows]

Quote: Originally Posted by TheNewMrsRivers /img/forum/go_quote.gif
  My package hasn't arrived yet -- some message from UPS about not unloading a truck (lol?) so they were delayed. 

Here's hoping my Pick 2 is ah-mazing.
fingers crossed you get a full size item!!

 

[easybreezy]

Quote: Originally Posted by TheNewMrsRivers /img/forum/go_quote.gif
  My package hasn't arrived yet -- some message from UPS about not unloading a truck (lol?) so they were delayed. 

Here's hoping my Pick 2 is ah-mazing.
I got an exception notification about that too!  Kind of amusing, but I hope my stuff comes tomorrow at least!  Good luck on your pick-two /emoticons/[email protected] 2x" width="20" height="20" />

 

[Bizgirlva]

Quote: Originally Posted by TheNewMrsRivers /img/forum/go_quote.gif
  My package hasn't arrived yet -- some message from UPS about not unloading a truck (lol?) so they were delayed. 

Here's hoping my Pick 2 is ah-mazing.

Quote: Originally Posted by easybreezy /img/forum/go_quote.gif
  I got an exception notification about that too!  Kind of amusing, but I hope my stuff comes tomorrow at least!  Good luck on your pick-two /emoticons/[email protected] 2x" width="20" height="20" />

Argh UPS is killing me are you guys on the East Coast?  I'm expecting personal and work packages that have been hung up in Maryland for two days due to this "exception" something happened with the truck(s).  Customer service is no help either.  They told me to check tracking every hour (which didn't update at all). Everything I was expecting to arrive yesterday hasn't budged at all today, I'll be lucky if it shows up tomorrow.

 

[easybreezy]

Quote: Originally Posted by Ann Tucci /img/forum/go_quote.gif
 

Argh UPS is killing me are you guys on the East Coast?  I'm expecting personal and work packages that have been hung up in Maryland for two days due to this "exception" something happened with the truck(s).  Customer service is no help either.  They told me to check tracking every hour (which didn't update at all). Everything I was expecting to arrive yesterday hasn't budged at all today, I'll be lucky if it shows up tomorrow.
Nope, I am in Texas.  I hope you get your stuff soon!

 

[QueerAsFcuk]

Frustrated!

I got my welcome box yesterday and went on last night to do my reviews but under BOX and MEN'S BOX it still showed "shipping soon".
I emailed customer service last night and got a reply this morning saying the issue was fixed.
It still was showing "shipping soon" so I sent a second email.
I got a reply saying my issue was being looked into.
For sh*ts and giggles I decided to check my account again and now I see items to review under BOX and MEN'S BOX, but they are NOT the items that were in my Welcome Box. 
Also, the 5 full sized items I got for buying the Ultimate Men's Collection are not listed..

Any ideas? 
Should I email them a third time or just cut my losses?

Thanks in advance.

 

[TheNewMrsRivers]

Nope, I am in Texas.  I hope you get your stuff soon!

Argh UPS is killing me are you guys on the East Coast?  I'm expecting personal and work packages that have been hung up in Maryland for two days due to this "exception" something happened with the truck(s).  Customer service is no help either.  They told me to check tracking every hour (which didn't update at all). Everything I was expecting to arrive yesterday hasn't budged at all today, I'll be lucky if it shows up tomorrow.

No ma'am I am in Texas as well.

 

[jmd252]

Frustrated! I got my welcome box yesterday and went on last night to do my reviews but under BOX and MEN'S BOX it still showed "shipping soon". I emailed customer service last night and got a reply this morning saying the issue was fixed. It still was showing "shipping soon" so I sent a second email. I got a reply saying my issue was being looked into. For sh*ts and giggles I decided to check my account again and now I see items to review under BOX and MEN'S BOX, but they are NOT the items that were in my Welcome Box.  Also, the 5 full sized items I got for buying the Ultimate Men's Collection are not listed.. Any ideas?  Should I email them a third time or just cut my losses? Thanks in advance.

As far as I know, the full size items will not show up or be reviewable for points. I always thought welcome boxes in general couldn't be reviewed but someone posted in one of these forums recently that they can but that they take much longer to show up. Not entirely sure on that, though.

 

[inlustro]

Quote: Originally Posted by QueerAsFcuk /img/forum/go_quote.gif
  Frustrated!

I got my welcome box yesterday and went on last night to do my reviews but under BOX and MEN'S BOX it still showed "shipping soon".
I emailed customer service last night and got a reply this morning saying the issue was fixed.
It still was showing "shipping soon" so I sent a second email.
I got a reply saying my issue was being looked into.
For sh*ts and giggles I decided to check my account again and now I see items to review under BOX and MEN'S BOX, but they are NOT the items that were in my Welcome Box. 
Also, the 5 full sized items I got for buying the Ultimate Men's Collection are not listed..

Any ideas? 
Should I email them a third time or just cut my losses?

Thanks in advance.
Their CS is the best, so don't be scared to give 'em a call and explain what's happening. It's happened to me once or twice in the past (I've been a subscriber for almost two years so it's not frequent, but happens occasionally) where the wrong box page loaded up. For me, they were able to switch it to the right page after about a day or two, and I think I've read on here that other people were able to review the products over the phone with the CS person so that they could get the points credited to their account.

Sometimes for more complicated stuff it's best to get someone on the phone, since if you have a lot of text to explain the situation, there's more room for misreading/misinterpreting. Plus, they've always been super nice every time I've called! And on the phone, if you hear that they don't quite understand, you can stop them and reexplain instead of going back and forth by email, ya know?

 

[QueerAsFcuk]

As far as I know, the full size items will not show up or be reviewable for points. I always thought welcome boxes in general couldn't be reviewed but someone posted in one of these forums recently that they can but that they take much longer to show up. Not entirely sure on that, though.

I wasn't sure about the full size items because I found this on the BB FAQ.. Do I earn review points for full size products I receive with my gift subscription? Yes! You will be able to leave reviews on all full size products that you receive with your gift subscription. This is limited to products that come with the Ultimate Collection gift subscription and any full-size gifts that you receive with your Welcome Box.

 

[QueerAsFcuk]

Their CS is the best, so don't be scared to give 'em a call and explain what's happening. It's happened to me once or twice in the past (I've been a subscriber for almost two years so it's not frequent, but happens occasionally) where the wrong box page loaded up. For me, they were able to switch it to the right page after about a day or two, and I think I've read on here that other people were able to review the products over the phone with the CS person so that they could get the points credited to their account. Sometimes for more complicated stuff it's best to get someone on the phone, since if you have a lot of text to explain the situation, there's more room for misreading/misinterpreting. Plus, they've always been super nice every time I've called! And on the phone, if you hear that they don't quite understand, you can stop them and reexplain instead of going back and forth by email, ya know?

You're so sweet. Well explained. Thank you! <3

 

[angienharry]

Frustrated! I got my welcome box yesterday and went on last night to do my reviews but under BOX and MEN'S BOX it still showed "shipping soon". I emailed customer service last night and got a reply this morning saying the issue was fixed. It still was showing "shipping soon" so I sent a second email. I got a reply saying my issue was being looked into. For sh*ts and giggles I decided to check my account again and now I see items to review under BOX and MEN'S BOX, but they are NOT the items that were in my Welcome Box.  Also, the 5 full sized items I got for buying the Ultimate Men's Collection are not listed.. Any ideas?  Should I email them a third time or just cut my losses? Thanks in advance.

This happened to me before too. Here's what u do.....Review the items that are showing up and then call and tell them the correct items aren't showing despite numerous emails and u would like it to be correct so u don't get duplicate items. They will fix it and then u can go back in and review those items too. Hey, u deserve double points for all of ur frustration right?!?!?

 

[QueerAsFcuk]

Quote: Originally Posted by angienharry /img/forum/go_quote.gif


This happened to me before too. Here's what u do.....Review the items that are showing up and then call and tell them the correct items aren't showing despite numerous emails and u would like it to be correct so u don't get duplicate items. They will fix it and then u can go back in and review those items too. Hey, u deserve double points for all of ur frustration right?!?!?

I took your advice and reviewed the 5 things it was showing. Out of the 5 things showing, 2 of the items I did get and the other 3 I did not..
So when they do fix it, I should be able to review the remaining 3, correct?
That should give me 80 points.. and then 10 points apiece for my 5 full size items (if they ever put those on there) would be 130 points.
Am I doing my math right?

 

[angienharry]

I took your advice and reviewed the 5 things it was showing. Out of the 5 things showing, 2 of the items I did get and the other 3 I did not.. So when they do fix it, I should be able to review the remaining 3, correct? That should give me 80 points.. and then 10 points apiece for my 5 full size items (if they ever put those on there) would be 130 points. Am I doing my math right?

That's what I come up with too. They may also give you free pints for the mixup. Let us know how you do!!