Birchbox Promo Codes

[MUfiend]

Quote: Originally Posted by melonz /img/forum/go_quote.gif
  They said the same thing to me, but a week just to ship out an order? ....
That reply is definitely suspect.  Other orders after ours had already been processed.   I finally got a shipping email yesterday (a day after after contacting them) and noticed a missing item.  I reached out again and was told its out of stock.   Argh....I was really looking forward to it.

I think something was up with our orders and they have them being processed now.   Hopefully they've caught all the issues but if you haven't heard anything just reach out even if it just brings the order to their attention so they can get it rolling again.  They may give you the canned - we'e backed up response - but at least they'll be moving your order along.  

ETA:  To their credit, after a rocky start, they really followed up and made me feel a lot less crappy about the issue.   Now I know why people keep raving about their customer service.

 

[Lolo22]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  I guess a lot of people were placing orders last week! I don't think I've ever seen birchbox store orders backed up like this!
I know! I already received my Victoria's Secret Thanksgiving day order yesterday!

Quote: Originally Posted by Tiffany27la /img/forum/go_quote.gif

I think their definitely giving priority to the full price orders..I placed one on Black Friday and one yesterday and both of them have already shipped
I think so too.  It shouldn't matter, but I bet if they are low on stock they would rather not send something on a 'free' order than a paid one.  I did pay $15 out of pocket though so I don't see how it's any different than using points for a $0 purchase, which they have always sent out quickly for me in the past.  I'm just happy I got lucky with the promo in the first place

  I cannot wait for that Jouer cracker!!

 

[Lolo22]

Quote: Originally Posted by MUfiend /img/forum/go_quote.gif
  That reply is definitely suspect.  Other orders after ours had already been processed.   I finally got a shipping email yesterday (a day after after contacting them) and noticed a missing item.  I reached out again and was told its out of stock.   Argh....I was really looking forward to it.

I think something was up with our orders and they have them being processed now.   Hopefully they've caught all the issues but if you haven't heard anything just reach out even if it just brings the order to their attention so they can get it rolling again.  They may give you the canned - we'e backed up response - but at least they'll be moving your order along.  
What item did they say was out of stock? Is it out of stock in the shop?

 

[melonz]

Quote: Originally Posted by MUfiend /img/forum/go_quote.gif
  That reply is definitely suspect.  Other orders after ours had already been processed.   I finally got a shipping email yesterday (a day after after contacting them) and noticed a missing item.  I reached out again and was told its out of stock.   Argh....I was really looking forward to it.

I think something was up with our orders and they have them being processed now.   Hopefully they've caught all the issues but if you haven't heard anything just reach out even if it just brings the order to their attention so they can get it rolling again.  They may give you the canned - we'e backed up response - but at least they'll be moving your order along.  

ETA:  To their credit, after a rocky start, they really followed up and made me feel a lot less crappy about the issue.   Now I know why people keep raving about their customer service.

Ugh, I've had a feeling this would happen since mine didn't ship right away. Mine STILL hasn't shipped (my order with the Ayres) and I'm just dreading an email saying they're out. I've already asked about why it hasn't shipped yet and have been told that a shipping email will come asap. *still waiting*

 

[Tiffany27la]

I can confirm that they are definitely out of the Ayres body butter samples...this was emailed to me this morning /emoticons/[email protected] 2x" width="20" height="20" /> Hi Tiffany, I am so sorry for the trouble! I would love to send this promotion to you for the trouble you've experienced, but unfortunately we don't have it in stock. Please let me know if you need anything else. For further assistance, you can also give us a call at 877-487-7272 (9a-5p EST) and we'd be happy to help! Have a great day! Best, Melanie Discovery Specialist Birchbox | 877-487-7272 | @BirchboxOps

 

[barbyechick]

Yeah their shipping is all over the place right now, which is expected.

Finally was cursed with a newgistics order...OMG I didn't doubt your guys' experience at all but I didn't realize how painful it was to actually SEE it move so slowly lol.

I made an order for one of the holiday perks and it seriously arrived in 2 days, which I didn't expect since I was going home for Thanksgiving and was willing to wait till I got back (shipped usps). I helped my mom redeem some points to get herself a birthday gift the very next day and it is still sitting in NJ processing according to the tracking 3/4 days later 

 I mean sure the tracking could just have not updated yet but that's a huge difference and I'm so impatient for her hahaha

 

[Bizgirlva]

My gift sub was shipped Newgistics and it hasn't updated since 11/30. It also appears to be still be in NJ according to USPS tracking number, but if I track it through Newgistics it's gone to from NJ to VA to PA. 

My December men's box also shiped Newgistics around the same time and it arrived yesterday (they both are sent to the same address).  

Something is up, for sure.  

 

[saku]

My $50-off-no-minimum order shipped out the next day. But USPS is screwing it up! I have another BB order that shipped on the same day in the same truck (they were scanned a few minutes apart), and that already arrived. This other one is stuck in 'Depart USPS sort facility' for several days now. 

 

[melonz]

Quote: Originally Posted by Tiffany27la /img/forum/go_quote.gif

I can confirm that they are definitely out of the Ayres body butter samples...this was emailed to me this morning

Hi Tiffany,

I am so sorry for the trouble!

I would love to send this promotion to you for the trouble you've experienced, but unfortunately we don't have it in stock.

Please let me know if you need anything else. For further assistance, you can also give us a call at 877-487-7272 (9a-5p EST) and we'd be happy to help! Have a great day!

Best,

Melanie
Discovery Specialist
Birchbox | 877-487-7272 | @BirchboxOps

My Yes to Pomegranate lip balm just shipped and the Ayres body butter is not included. I'm hoping it was shipped separately like others have said here but if it comes without it, I'm going to be very annoyed. At the very least, they should tell me if I'm not getting the body butter. I guess I'll wait and see. 

 

[kawaiimeows]

Would be nice if they let us know if we were getting the Ayres or not. But honestly, returning a 2.99 lip butter isn't worth my time or effort so i'll probably just give it to my SS.

 

[MUfiend]

What item did they say was out of stock? Is it out of stock in the shop?

Yep - I checked and it's out of stock.

 

[TheNewMrsRivers]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  Would be nice if they let us know if we were getting the Ayres or not. But honestly, returning a 2.99 lip butter isn't worth my time or effort so i'll probably just give it to my SS.
I would return my pick 2 or at least contact customer service if they don't notify us. Not because I want to get my samples, but because it isn't right to not alert someone of their order. What I order is what I expect in my box, and if there is anything different I should be notified.

Little rant-y, sorry.

 

[kawaiimeows]

Quote: Originally Posted by TheNewMrsRivers /img/forum/go_quote.gif
  I would return my pick 2 or at least contact customer service if they don't notify us. Not because I want to get my samples, but because it isn't right to not alert someone of their order. What I order is what I expect in my box, and if there is anything different I should be notified.

Little rant-y, sorry.
If I had a pick two I'd probably return it. But I'm getting ready for finals right now so going to the post office over a $2.99 chapstick isn't worth my time. If it were like $7> probably.

Unless of course, the pick two turned out to be one of those rare killer ones. bahah.

 

[TheNewMrsRivers]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  If I had a pick two I'd probably return it. But I'm getting ready for finals right now so going to the post office over a $2.99 chapstick isn't worth my time. If it were like $7> probably.

Unless of course, the pick two turned out to be one of those rare killer ones. bahah.
I guess I will hope for the best and expect a stellar pick 2 /emoticons/[email protected] 2x" width="20" height="20" />

Finals...the reason I use MUT as a study break...at 3:30am.

 

[sbeam36]

My order with the 50 dollars off from Wednesday STILL hasn't shipped. I wonder what the hold up is? I emailed and they told me "it's on its way soon" how soon?! Lol.

 

[angienharry]

My order with the 50 dollars off from Wednesday STILL hasn't shipped. I wonder what the hold up is? I emailed and they told me "it's on its way soon" how soon?! Lol.

I emailed too and they told me it was shipping yesterday, but I never got a shipping email. So strange.

 

[sbeam36]

I emailed too and they told me it was shipping yesterday, but I never got a shipping email. So strange.

It's definitely strange. It's a week later! I want to know what is going on! That is a long time to not even have sent it out yet.

 

[Lolo22]

It's definitely strange. It's a week later! I want to know what is going on! That is a long time to not even have sent it out yet.

Same here, no email yet. I have checked several times and all of my items are in stock.

 

[QueerAsFcuk]

(I did already post this in the FAQ thread and I hope I don't get in trouble for posting it again in here.. but you ladies have been so helpful the past week so I figured I'd post my situation/question in here also. I know it's a little off topic so if it's a problem I'll edit the post away to make it "thread" appropriate)

Good morning all!I'm hoping someone can help me here without me having to contact BB.This is my situation..Upon reading some on here I learned that you can gift yourself a subscription even though on BB it says you can't, just by using two different email addresses/accounts.On November 24th I decided to join the BB family and used account A to gift an "Ultimate Men's Collection" subscription to account B.For those who don't know, the UMC is a yearly subscription and 5 full size items for $250.When I placed that order on the 24th I also took part in the free Mystery Pack for spending over $35.On the 25th I received an email for account A stating that the first box had been shipped out to account B and that account B would be notified tomorrow.On the 26th, account B received an email stating I was gifted a subscription, my first box had shipped and I needed to go on and fill out my profile. Done.My Mystery Pack came in the mail on Monday but I've yet to receive my box and it's been over a week.A friend of mine who has BB told me that it never takes that long for him to get a box.He also hold me that the shipping info always stays updated right until delivery at his door.My delivery status (on the BB site) has the box still in MD from the 27th of November, and I live in FL.
My delivery status (on USPS) has the box still in NJ from the 26th of November.It does show a delivery date of yesterday or today (3rd or 4th), but it shows it in MD still..Has anyone experienced this?I just find it weird I haven't gotten my box OR the 5 full size items.

I also find it weird that on the BB site under my account it shows two different shipping numbers, as shown in the attached picture. 
When I put those numbers in separately to track them on the USPS site, they both come back the same (see attached also)Thanks in advance for any help. /emoticons/[email protected] 2x" width="20" height="20" />

 

 

[saku]

Here is the tracking for my $50-off-no-minimum order. It's stuck in NJ. Honestly, I'm blaming USPS. i'll wait til friday before i email birchbox.
 
 
 
 
in-transit

• Scheduled Delivery Day: November 29, 2013

 
Product & Tracking Information Postal Product:

• First-Class Package Service

Features:

• USPS Trackingâ„¢

  DATE & TIME
STATUS OF ITEM LOCATION November 27, 2013

Depart USPS Sort Facility

TRENTON, NJ 08650 

November 26, 2013 , 10:16 pm

Processed at USPS Origin Sort Facility

TRENTON, NJ 08650 

November 26, 2013 , 9:01 pm

Accepted at USPS Origin Sort Facility

CRANBURY, NJ 08512 

November 26, 2013 , 6:51 pm

Shipment Accepted

TRENTON, NJ 08650 

November 26, 2013

Electronic Shipping Info Received



But my other regular order was delivered already:

 
delivered

• Scheduled Delivery Day: November 29, 2013

 
Product & Tracking Information Postal Product:

• First-Class Package Service

Features:

• USPS Trackingâ„¢

  DATE & TIME
STATUS OF ITEM LOCATION November 30, 2013 , 2:03 pm

Delivered

CHICAGO, IL 60647 

November 30, 2013 , 9:31 am

Out for Delivery

CHICAGO, IL 60647 

November 30, 2013 , 9:21 am

Sorting Complete

CHICAGO, IL 60647 

November 30, 2013 , 6:54 am

Arrival at Post Office

CHICAGO, IL 60647 

November 30, 2013

Depart USPS Sort Facility

FOREST PARK, IL 60130 

November 30, 2013 , 2:18 am

Processed through USPS Sort Facility

FOREST PARK, IL 60130 

November 30, 2013

Depart USPS Sort Facility

ELK GROVE VILLAGE, IL 60007 

November 29, 2013 , 11:01 pm

Processed through USPS Sort Facility

ELK GROVE VILLAGE, IL 60007 

November 27, 2013

Depart USPS Sort Facility

TRENTON, NJ 08650 

November 26, 2013 , 9:59 pm

Processed at USPS Origin Sort Facility

TRENTON, NJ 08650 

November 26, 2013 , 8:44 pm

Accepted at USPS Origin Sort Facility

CRANBURY, NJ 08512 

November 26, 2013 , 6:50 pm

Shipment Accepted

TRENTON, NJ 08650 

November 26, 2013

Electronic Shipping Info Received



@QueerAsFcuk