My BB rant: This was the response I received after emailing BB about the Ayres Body Butter sample promo: Tiffany, Thanks for reaching out and I'm so sorry for the trouble! This promotion was only valid with a purchase, since it is a Sample with Purchase. We do have a ton of new promotions out today for Cyber Monday, so I hope you're able to take advantage of those
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[email protected] 2x" width="20" height="20" /> Please let me know if you need anything else. For further assistance, you can also give us a call at 877-487-7272 (9a-5p EST) and we'd be happy to help! Have a great day! Best, Melanie Discovery Specialist ....aaaand my response to good ' ole Melanie
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[email protected] 2x" width="20" height="20" /> Hi, Melanie.. Thanks for getting back with me in such a timely manner. I'm afraid my issue with your answer is multi-faceted... Let me start by explaining that I am a member of a very popular online forum style community of women that is centered around makeup and beauty. Several threads in various sections of our forums have been dedicated to Birchbox entirely, so we are able to correspond about certain aspects of BB ( Promo codes, GWP, etc.) and chart our correspondence pertaining to the aforementioned. I do understand that this promotion was intended as a GWP, however, there are MANY other forum members who placed very similar orders (without qualifying purchases), and were able to receive scarves valued at well over $50, while my order was denied. My point is this..I am a very loyal BB shopper as my purchase history will show you- I've placed two size able orders in the last two days, but I expect to be treated the same as any other BB patron, as well. If an order, whether palpable, or not, is honored for one customer, it should be honored for another just the same. I appreciate your taking the time to listen to my thoughts.. Sincerely, Tiffany McArthur
