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So I got an email earlier from Martha Tobin @ Jane Iredale - said they do not offer samples. 
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Originally Posted by plutorayz /img/forum/go_quote.gif

So I got an email earlier from Martha Tobin @ Jane Iredale - said they do not offer samples. 
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really? I got an email from Hannah Kirchner saying she would have samples for me

 
Originally Posted by plutorayz /img/forum/go_quote.gif

So I got an email earlier from Martha Tobin @ Jane Iredale - said they do not offer samples. 
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That's odd. I got an email from Martha Tobin saying she'd send me samples. Customer service is so unpredictable.

 
Originally Posted by plutorayz /img/forum/go_quote.gif

So I got an email earlier from Martha Tobin @ Jane Iredale - said they do not offer samples. 
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I talked to Cathy. Maybe try again? Sorry :( /emoticons/[email protected] 2x" width="20" height="20" />

 
Wow.

I admit, I'm sort of shocked at how upset some folks are getting over companies' sampling policies. While I do agree that it's very frustrating when given conflicting information from multiple CSRs, I don't see why someone should be upset at a company NOT providing samples, or providing alternate methods of obtaining samples (in the examples of "go to Sephora" and "we work through Birchbox", perhaps the reason they recommend these routes is due to the cost of mailing?) Maybe I'm old-fashioned, but I have this weird belief that companies are actually in business to make a profit, and if they have a business plan that does NOT include shipping out free samples to anyone who requests them, as a capitalist, I can choose either to purchase from them or not; it's not really worth my life energy to get upset that they do not provide free samples via mail. Unfortunately, many companies have gotten "burned" by free sample "junkies" who will overwhelm even a targeted promotion, then witch when supply is exhausted. No ROI there, as many of the free sample "junkies" fully intend never to purchase, you know?

Just my two cents. Do I like free stuff? SURE, who doesn't? But I also don't feel it's worth my energy to get upset when I don't get it.

 
Originally Posted by calexxia /img/forum/go_quote.gif

Wow.

I admit, I'm sort of shocked at how upset some folks are getting over companies' sampling policies. While I do agree that it's very frustrating when given conflicting information from multiple CSRs, I don't see why someone should be upset at a company NOT providing samples, or providing alternate methods of obtaining samples (in the examples of "go to Sephora" and "we work through Birchbox", perhaps the reason they recommend these routes is due to the cost of mailing?) Maybe I'm old-fashioned, but I have this weird belief that companies are actually in business to make a profit, and if they have a business plan that does NOT include shipping out free samples to anyone who requests them, as a capitalist, I can choose either to purchase from them or not; it's not really worth my life energy to get upset that they do not provide free samples via mail. Unfortunately, many companies have gotten "burned" by free sample "junkies" who will overwhelm even a targeted promotion, then witch when supply is exhausted. No ROI there, as many of the free sample "junkies" fully intend never to purchase, you know?

Just my two cents. Do I like free stuff? SURE, who doesn't? But I also don't feel it's worth my energy to get upset when I don't get it.
I was totally joking - chill out

 
Yeah, I certainly don't expect that any company needs to send me samples. The only way I'm going to complain is in the case of Caldrea - when they say they'd LOVE to send me samples, then send me a catalog and an order form. Yeah, a simple no would have been fine.

Or in the cases where CS tells one person yes,  and another that they do not offer samples. If you run out, just say "I can't send any at this time" or "We've run out".

 
Originally Posted by yousoldtheworld /img/forum/go_quote.gif

Yeah, I certainly don't expect that any company needs to send me samples. The only way I'm going to complain is in the case of Caldrea - when they say they'd LOVE to send me samples, then send me a catalog and an order form. Yeah, a simple no would have been fine.

Or in the cases where CS tells one person yes,  and another that they do not offer samples. If you run out, just say "I can't send any at this time" or "We've run out".
Exactly; those were the ones where I said a complaint is legit--miscommunication from a CS is totally a legit reason. Hell, maybe I'm too laid back--I don't even keep track of contest wins anymore, because so often those never arrive. When they do, I get all excited because I've usually forgotten I won, you know?

 
I emailed Young Blood, here is their reply:

"Thank you for your interest in Youngblood Mineral Cosmetics. Please call our customer service department at 800-216-6133 to find a Youngblood Mineral Cosmetics retailer near you, so that you may be color matched and try all of our luxurious products."

I've got health problems, so I can't go anywhere. I hope you ladies can take advantage of this opportunity
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I'm in complete shock to what Beauty Addicts sent me. They sent me 7 full size products. Yesterday was my birthday... I consider this a very happy b'day to me. I'm still in total disbelief. I even hesitated to even post about it here because i didnt want anyone to feel left out if they werent sent similar stuff. When I sent them an email I said that I would review their products on several makeup sites. I got a response that said that if I didn't like something they would rather send me something else to try instead of leaving negative feedback. All I can say is wow.. I got a question for the makeup gurus out there: how do you sanatize makeup such as eye shadows or blushes? I want to be able to donate to women's shelter after I try them and do a review. Im very grateful that the company was so generous, but I would like to give to women that may not have any makeup. Many women arrive at the shelter with only the clothes they are wearing if they had to leave a bad situation in a hurry. My hubby rolled his eyes and said like you need anymore makeup. Oh course more than one shade of eyeshadow would be too much if you asked him. Lol

 
Ok so I finally figured out how to upload pictures. hooray!  I gathered up most of thee samples except for the ones that I already sent off to my daughter. I figured I would post pictures of my sample haul.



The samples Beauty Addicts sent. I'm still in complete shock at the samples they sent.. Way Way more than I thought they would send when they replied to my email. I would've been equally just as happy to get one sample. It truly was thee best birthday surprise. I looked at their products on their website aren't cheap. Beautiful colors. I want to purchase a couple of the eyeshadow quads.

The eyeshadow was broken but that was because of postal travels. I'm so excited to try all the makeup! In addition to the eyeshadow they sent a tinted moisturizer, bronzer, foundation compact, lip gloss, lipstick and mascara. 



Samples from Wei. I already sent a bunch to my daughter. I'm going to try these out.



Samples from Malin + Goetz.



Samples from Sabon



Samples from Dermalogica



Samples from Oribe



Samples from Per-fekt



Tons of dishsoap from Caldrea, I'm putting a bunch of these in the box for the womens shelter. I want to try one as a brush cleaner. I also liked the other suggestion someone had about using to wash bras and other delicates. 

There were a couple others from other companies that I either already tried or sent to my daughter.

Hubby says I'm in sample overload. I say he is jealous that nothing came for him.

I honestly hope that everyone on here are equally blessed with the sample fairy ;-) 

 
I used my most recent shampoo sample tonight-- Green Apple Head & Shoulders. Yick! It smells a lot like the original Head & Shoulders. I've used the Extra Volume H & S for a couple years now and I like how it smells. I'll be sticking with it for the days I use dandruff shampoo. I hope the Green Apple conditoner smells better. I didn't try it yet.

 

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