I am one of the "rude" lady on their FB and I am here to let some of girls to know about TNBB. This is warning but you can ignore me as well.
Myself purchased a TNBB back in end of Nov. 2012 for my December box. During the December, TNBB constantly posted on FB about they had started shipping for at least 3 times. After the Christmas, I still did not get any notification or words from this company and I started worried. Then they sent all the subscriber a e-mail saying that they had trouble to get some of the samples from their supplier, and this is the reason why they have to "skip a month".
I posted on TNBB regarding this issue, because they posted that they started shipping prior to this e-mail. Apparently they didn't and won't admit the fact they didn't. Couple other girls also worried and posted on their FB and got ignored. From that time, I constantly checked their FB for updates and I discovered that their FB is actually censored. TNBB deleted undesirable posts regarding their boxes and constantly replied posts in a very unprofessional manners.
Following link is one of the lady whose post was deleted by TNBB and her experience:
https://word.office.live.com/wv/WordView.aspx?FBsrc=https%3A%2F%2Fwww.facebook.com%2Fdownload%2Ffile_preview.php%3Fid%3D459870814060829%26metadata&access_token=636115536%3AAVKMHJyAsBwJEGp3a4F2TS4ehoJG2Rd8XkokKdkAq1q4zQ&title=Worst+customer+service+I+have+ever+had!+%232.docx
Then I noticed about that my post regarding their Christmas Sac and TNBB box were also deleted by them, and I started to concern about this company. I have seen many other unboxing videos and blogs about TNBB. I LOVE natural beauty products and was eager to subscribe to TNBB as well. Then some of girls posted this link regarding Dr. Mila Emerald's credentials, I was like, WOW.
http://web.archive.org/web/20040827103517/http://healthwatcher.net/Quackerywatch/Quack-schools/ICVM-London/index.html
Two of the ladies were very polite and posted this link on to their FB to ask her to explain about this article, which was written in 2004. We all know that some of website cannot be totally trusted and that's why the girls asked first. Within couple hours, they post on FB threatening this two girls for a lawsuit. Combining with other insulting posts, I think that TNBB is really a problematic company at this point. This is not the first time they threaten people for a lawsuit and report to police authority. If you are in US, they threaten to report to FBI and Canada for RCMP. All of this acts made people even more suspicious about Dr. Mila's credentials and the legitimacy of the company.
There are multiple ways that they manipulate their FB. They deleted undesirable posts and create fake accounts to post positive comments. Also, they tried to push down the undesirable comments by posting a chuck of stuff in a short period of time, to decrease the chances people seeing those comments. The fake accounts are hard to prove, but I do have some evidence for it, rest of them are just concrete what they had done.
In addition, Dr. Emerald claims that the posts are her research and takes authorship over those facts to prove that she's a legitimate PhD. But later on, couple other girls found out that most of "her research" statements are from various online sources such as wikipedia and other doctoral writings. Some of girls posted on their FB asking her to clarify the situation but again, the post was replied saying that research results and wordings can be 'similar', so it is not considered as plagiarized. Not surprisingly, those comments were deleted soon after more people joined to question her research posts. In my opinion, the identical sentence runs over 3 lines is considered plagiarism. I think that people have every right to question her PhD validity. Plus, most of people felt so irritated by TNBB and some of posts became more emotional and I think that is completely understandable.
At the same time, some people discovered that TNBB owns most of the brands that they put into the box. ATL international owns at least 15 brands and they did not admit this fact. Back to the late shipping of Dec. box, they told us that the late shipping was due to the suppliers sent out samples late. If they own most of the brands featured in the box, why they blamed the late shipping on suppliers, who might be themselves. However, back months ago, one of the girl runs TNBB mentioned that they feature some items from their product lines, but they did not mention the fact that they own MOST OF THEM. I did admit that they are some suppliers who are not themselves, but few.
I only mentioned some of problems of this company here, but I can assume you that this TNBB drama is beyond what you can think about. Some of ladies here and on FB criticize me regarding "ruining TNBB". I have to say that I am not ruining but helping people instead.
Again,you can disregard this and think I am just trying to ruin TNBB. If you need more information I can provide it as well. I saved tons of screenshots of their replies to back up what I said here.