The Natural Beauty Box

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Originally Posted by ChibiTotoro /img/forum/go_quote.gif

Did your anti-aging stick smell bad? Mine was so foul that I gagged...

I really really want to give them the benefit of the doubt as they do have products from other brands (and funny enough those are the items that I like the most!) however, another "suspicious" thing that came up today was that they just posted on FB that their lipstick is finally out and up for grabs but if you go to the page, there are already reviews on there dating back to June of last year.  How is that even possible?
I know they had a lipstick before (they included one in the very first box), and in their video a few months ago they said they were "repackaging".  Maybe they updated and expanded to be this line, and the reviews are from when it was in the old packaging?

 
It has been a hassle for me to get refunded back from this company. I sent them a message and it was only when I went through paypal to make a complaint that they finally sent me a response.

 
Originally Posted by mellee /img/forum/go_quote.gif


I know they had a lipstick before (they included one in the very first box), and in their video a few months ago they said they were "repackaging".  Maybe they updated and expanded to be this line, and the reviews are from when it was in the old packaging?
Ah! Thanks for letting me know :) /emoticons/[email protected] 2x" width="20" height="20" /> Okay, less suspicious :) /emoticons/[email protected] 2x" width="20" height="20" /> 

To be honest I think the girls that were running it are very young and maybe didn't know what they were getting into, then their mom came to try to 'save the day' but in the process kind of made things a lot worse...

I already bought the next box at the old price so we'll see how it is but I doubt I'll be paying $30 for a box of samples...

 
Originally Posted by SiriusDreamer /img/forum/go_quote.gif

Does anyone else have thoughts on their boxes?  Am I being silly to be worried about safety?  Right now I'm a little peeved at myself, but glad that I only purchased one month.  I kind of feel like I wasted my money, unless one of these products is absolutely amazing.. yet I'm worried about trying it in the first place.
The coffee hand cream is a separate company which is probably why it's packaged differently.  

When I got the mascara as part of my december christmas sac it came in a cardboard box which listed the ingredients.  I've used it and have no problems.  

To be honest, of all the stuff that I've tried from their boxes I like all the stuff that's NOT their brands so I'm glad that they put them in there because I would've never heard of them otherwise.

As for packaging, I'm not TOO picky about it as a lot of these natural companies are small businesses and not a big giant cosmetic company so they package a lot of their items themselves (I remember receiving mineral eye shadow in plastic bags for one of my samples but it was a great product).  Hand made doesn't mean they're not good quality but we do need to be more cautious depending on the company.

 
Originally Posted by MakeupA /img/forum/go_quote.gif

It has been a hassle for me to get refunded back from this company. I sent them a message and it was only when I went through paypal to make a complaint that they finally sent me a response.
Thats what happened with me. 

 
Thank you ladies for all the help!

I finally received a refund after:

1) using their contact form on their website.

2) Messaging on facebook

3) Commenting on facebook

4) emailing at [email protected]

I HATE having to harass people but after more and more negative comments on this thread, it finally pushed me over the edge.  Also, the fact they didn't respond made me even more annoyed and contacted them a different various ways. lol  So thank you to all you ladies who shared stories and helped! This forum rocks! ;]

 
Originally Posted by ChibiTotoro /img/forum/go_quote.gif

Did your anti-aging stick smell bad? Mine was so foul that I gagged...

I really really want to give them the benefit of the doubt as they do have products from other brands (and funny enough those are the items that I like the most!) however, another "suspicious" thing that came up today was that they just posted on FB that their lipstick is finally out and up for grabs but if you go to the page, there are already reviews on there dating back to June of last year.  How is that even possible?
Yes the anti-aging stick has a strong scent which I did not care for either.

 
Mine doesn't smell strong.  A little sweet.  Not unpleasant.  Edit to add - reminds me of those old Lip Smacker balms.

 
No... mine smelled like fish.. it's gross.  I emailed them and they told me to mail it back to them and they'll replace it for me so hopefully the next one won't make me gag :D /emoticons/[email protected] 2x" width="20" height="20" />

 
What bothers me the most about the products is back when I got my first bag, a fellow co-worker received hers also and we discussed how the samples looked like they had been hand packaged. We originally thought maybe they were getting full sized products and packaging them into their own sample containers. She contacted NBB on their FB page and asked if they packaged the samples themselves or if they were received that way. They told her to rest assured all products were shipped as received by the manufacturer. Now knowing the vast majority of the samples are their own product, again, there is a huge feeling of having been mislead. I do not have an issue with homemade or small business if they are upfront. It is only when you feel you have been deceived, that everything about the products and the company comes into question. Even the fact that the mascara came in a box in the Christmas sac but was thrown into past bag without any kind of packaging is bizarre. It seems that the beauty box is getting sub-standard samples at best. I mean, honestly, after all the waiting, you would think a full sized or even half sized soap would have been reasonable, not something that was so small it was virtually useless. The bag value was grossly over rated.

My Golden Berries stick smells faintly fruity with a hint of mint, but as I said in a previous post the body scrub had leaked and it had a candy cane scent so it may be seeped into the stick. The smell really didn't matter to me b/c the greasy texture was just too much for a face. (It does work great as a replacement for goo gone..It takes away the adhesive residue left by price tags, stickers etc..not worth 40 bucks, but a re-purpose?)

 
Originally Posted by sweetshellee /img/forum/go_quote.gif

My Golden Berries stick smells faintly fruity with a hint of mint, but as I said in a previous post the body scrub had leaked and it had a candy cane scent so it may be seeped into the stick. The smell really didn't matter to me b/c the greasy texture was just too much for a face. (It does work great as a replacement for goo gone..It takes away the adhesive residue left by price tags, stickers etc..not worth 40 bucks, but a re-purpose?)
AHAHAH!! Good to know :) /emoticons/[email protected] 2x" width="20" height="20" />  I will be sending mine back to them for a replacement.  I definitely do not think that stick is worth $40.  I am happy that I got introduced to few brands that are clearly NOT theirs though as they have great products (Like the All Natural Face, La Mellite etc - both of these came with my Christmas sac though) 

 
What is the Raw Seed Facial Gelee? Is it a cleanser or a moisturizer? I misplaced the info page and don't know how to use this thing! lol

 
Originally Posted by angiepang1e /img/forum/go_quote.gif

What is the Raw Seed Facial Gelee? Is it a cleanser or a moisturizer? I misplaced the info page and don't know how to use this thing! lol
Apparently it's a serum....I was using it to remove my makeup 

 
Originally Posted by angiepang1e /img/forum/go_quote.gif
Thanks! How do u normally apply serum? In circular motions or pat til dry?
I would just pat this on because of the texture. 

 
My February box should be here any day now... if it has all the brands that they said they have on the FB post it should be pretty good! I still don't think I'd pay $30 going forward though for a box of samples...will post once I receive it!

 
I hope you get a good box! Personally, I won't buy from them again. I've been unimpressed with the products I've tried, their business practices/professionalism, and their shipping.

 
I like the products generally but the service is concerning as is whether the products are under strict sanitary guidelines. But I've loved every box. I use everything and have ordered, but seems like they've forgotten the order once before,etc. Isnt if you were already a customer before 2013 it's the old price?

 

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