Sindulge Discussion

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Was charged on April 5th, finally got a response that my bag will ship "later this week". Over 3 weeks between my credit card being charged and my box being shipped is a bit ridiculous. I cancelled. I'm annoyed I spent the $12 on it this month. 

ETA: I'd honestly rather just get another BB subscription with that $12, has anyone asked for a refund before their box was shipped? 

 
My box just left the sorting center in LA. I emailed and canceled since my account still said "suspended". Glad to be done for now. I will be interested to see if they get any better once all the kinks are out, but for now I will just sit back and watch what everyone else gets.

 
yeah, my consultation was the 30th, and i was told it would ship this week. still nothing and im supposed to be charged again the 28th. i'll probably just cancel tomorrow :( /emoticons/[email protected] 2x" width="20" height="20" />

 
My package arrived in Des Moines this morning, so I should receive it tomorrow.... I am laughing to myself, trying to think of what I am going to find when I open up my bag.

 
Originally Posted by NicoleRoyer /img/forum/go_quote.gif

My package arrived in Des Moines this morning, so I should receive it tomorrow.... I am laughing to myself, trying to think of what I am going to find when I open up my bag.
Four primers and a random Youngblood product? lol

 
Yeah, the "order date" of my 2nd bag is April 2, I emailed them that I wanted to skip my consult and they said "ok"...now it's almost the 26th and my status still says "sent to warehouse".  Ok.

 
Mine is still "processing" with my next billing date 3 days away. 
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I cancelled today. My next billing date is the 29th & they still haven't sent me a tracking number. I don't want to pay for box #3 if I haven't even received box #2.

Honestly, after all the drama that this company has put everybody through, I feel like it could be some sort of scam. It doesn't look like they are trying to improve the service they provide & if at all things are only getting worse. Yet they are still pretending like they have a chance.

 
I'm apparently suposed to be billed on Friday and still no shipping. It's ridiculous! I didn't even get to have my appt until a week and half after my new billing period and now 3 weeks later nothing. They are a mess. I just canceled.

 
I'm not going to cancel yet because I am determined that they are going to send me SOMETHING...however, I'm not worried, because the credit card I used with them is a prepaid debit and the only balance on the card is 38 cents.

Things like this are exactly why I use this card to try out new subs.  I only put enough on it to cover the purchase, just in case. :) /emoticons/[email protected] 2x" width="20" height="20" />

It's really too bad how things have turned out with Sindulge, it was such a cool and promising concept and such terrible, terrible execution.

 
At this point I don't care. I was really excited about my April bag, especially since I had such an awesome consultation. I was even thinking I would sub if they delivered their promises, but alas, they screwed me over a few too many times this month. i give up.

 
Yep, they could send me a box full of full-sized high end gold and I wouldn't even consider subbing, now. I've never had so much trouble with one company in my LIFE.

 
Originally Posted by BrittneyMarie /img/forum/go_quote.gif



Yep, same here, but 2 days away
same here... sent another email last night asking when I would receive tracking info.... my account still shows "processing"..

 
Originally Posted by NicoleRoyer /img/forum/go_quote.gif



Exactly! Or a couple foil packets of moisturizer, a primer and an empty jar?
I shouldn't say this, because my first bag was actually not terrible (not something I would pay $12 for, but not terrible). Some of the bags people have received just give me this feeling that they are running out of samples to send people and are scraping together anything they can find...

 
The thing is that my bag wasn't terrible either, but it wasn't what I asked for. You waste my time with a consult then don't follow through...that's what is the worst about this company.

 

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