Sindulge Discussion

[xlinds15x]

I forgot to cancel after my first month, so I was charged the second month. I'm waiting for my second box.... but I did cancel. Wasnt worth $12 in my own opinion. I think I may get another BB subscription with that extra money a month. My consultation for the second month was last week, and it still says processing so hopefully I get the box I paid for in a timely manner. In my consult I made it clear I wanted MAKEUP and pretty much only makeup. I have SO much skincare from BB that I like and the fact that I could tell them what I wanted, I made sure I did (someone posted a box with GREAT makeup samples in) but Ami told me they cant do that if inventory is not available, which is slightly concerning that they dont have 6 different makeup samples. And I told her everything from primers to powders to liners and such. Basically told her no skincare because I have such sensitive skin, so we'll see. 

This thread is making me nervous that I wont receive my box =/

 

[cskeiser]

As I was reading this thread, I thought I'd log into my Sindulge account to see if my status had changed... as I was doing that I had an email come in... from... Sindulge.. how eerie.  Javin tells me that my box will be shipped next week.  My consultation was via email on 3/28 and my card was also charged $.01 that day.  I just hope I receive a box before the next charge that should happen on 4/28....

 

[BrittneyMarie]

My consult was on the 30th. Javin just emailed me saying it would ship out "sometime next week" :/

 

[BrittneyMarie]

Quote:

• Sindulge Please email us at [email protected] with any questions. Please also include your order number for reference. Thank you for your understanding and we appreciate your support. 4 hours ago Â· Like
  Brittney Scheidegger I've tried emailing, no one gets back with me. So if I had my consult and my bag is shipping out next week, will I not be getting a bag (and not be getting charged for a bag) on the 28th, which is the date I've been charged on te last 2 months?
  
  2 hours ago Â· Like
  
  
• Sindulge Hi Brittney Scheidegger, I will respond to you via email. Thanks.
  

Their response to me on fb seems a little snippy to me, lol

 

[Fluttershy]

This company is going to crumble fast with such astoundingly poor customer service.  I love how any little complaint you send to Javin by email or on FB is met with "Oh, I will just cancel your account."  Really?  I mean, where's the resolution to the problem?  OH, and I absolutely love the lack of notification to members that they're skipping an entire month.  To add insult to injury, if you go on their FB page, looks like all the members of Sindulge are just having a jolly good time at various makeup shows!  I really loved viewing the launch party photo album -- seemed quite extravagant for a business that is setting itself up for failure only on the second month.
 

 

[oOliveColored]

Originally Posted by Fluttershy /img/forum/go_quote.gif

This company is going to crumble fast with such astoundingly poor customer service.  I love how any little complaint you send to Javin by email or on FB is met with "Oh, I will just cancel your account."  Really?  I mean, where's the resolution to the problem?  OH, and I absolutely love the lack of notification to members that they're skipping an entire month.  To add insult to injury, if you go on their FB page, looks like all the members of Sindulge are just having a jolly good time at various makeup shows!  I really loved viewing the launch party photo album -- seemed quite extravagant for a business that is setting itself up for failure only on the second month.
 

Well at least now we know where all those samples came from.

Ever seen that Simpsons episode where Marge and Homer go to the candy convention?

 

[Fluttershy]

LMAO.

 

[Playedinloops]

My sindulge bag should be there when I get home today. Kind of scared to see what is in it. 

 

[Playedinloops]

OK it was here and lol. I said no hair anything as I only use devacurl and what did I get? A conditioner. I got the pixiprimer, eyeliner, a pop nail polish (I think that was the brand...the really square ones..), and a teeny tiny smashbox lipgloss, Glad I canceled/was canceled. Buh bye sindulge. 

 

[NicoleRoyer]

I got an email that my bag was shipped out today and they said I should be getting an email with my tracking information by Monday. Works for me. I am just ready to get this thing and get it over with. At least their customer service has been better for me this time. Jaivin always answers my emails quickly and he is polite and helpful, and Alex seemed friendly, although very distracted. We will see what is in my box this time. I didn't tell them anything other than I was interested in more Youngblood products. Other than that, surprise me.

 

[Souly]

I tried to cancel & it read that my account was suspended & to click on a link to activate it. Anyone run into this?

Sorry Jenna. I asked for skincare & I got a box of primers.

 

[Playedinloops]

Originally Posted by Souly /img/forum/go_quote.gif

I tried to cancel & it read that my account was suspended & to click on a link to activate it. Anyone run into this?

Sorry Jenna. I asked for skincare & I got a box of primers.

What a mess! lol, I kind of love these people. Great concept, terrible execution. 

 

[Souly]

No kidding. The weird thing is they sent off a package to me yesterday. Why would it be suspended?

Off topic but did you get your revolution stick? Wondering how you like it

 

[Playedinloops]

Originally Posted by Souly /img/forum/go_quote.gif

No kidding. The weird thing is they sent off a package to me yesterday. Why would it be suspended?

Off topic but did you get your revolution stick? Wondering how you like it

I just got it today! So far, not the best color for me. Its a little too on the berry side for me, but I like the texture of it. 

 

[Souly]

Drats! Berry doesn't usually look good on me. I got the true blood (which I've never seen) tarte one & really like it. I usually don't like reds at all. It has a little sparkle to it.

Sorry for going off topic /emoticons/[email protected] 2x" width="20" height="20" />

 

[Playedinloops]

hehe no prob. I'm hoping that if I put it on with a different eye shadow look or something tomorrow it will look better.

 

[ladygrey]

Oooh, I can't wait to try mine! I'm super pasty and cool-toned, and I ordered the color blushed. Now I want to buy sunkissed as well!

And Jenna, I'm sorry about your box! That blows. It's a really nifty concept, but they seriously need to get their ish together, otherwise they won't be around for too much longer. 

 

[HelloLeilani]

Originally Posted by Souly /img/forum/go_quote.gif

Drats! Berry doesn't usually look good on me. I got the true blood (which I've never seen) tarte one & really like it. I usually don't like reds at all. It has a little sparkle to it.

Sorry for going off topic /emoticons/[email protected] 2x" width="20" height="20" />

Ooooh I own the True Blood Tarte too and really like it! But, the Revolution sticks in Blushed and Sunkissed are my new favorite makeup products of the year. The Blushed color looks super good with my black hair and skin tone, I'm very happy with it. 

 

[Souly]

Well maybe I have a chance then! I'm filipino so I'm probably somewhat close to your hair/skin tone.

Originally Posted by HelloLeilani /img/forum/go_quote.gif



Ooooh I own the True Blood Tarte too and really like it! But, the Revolution sticks in Blushed and Sunkissed are my new favorite makeup products of the year. The Blushed color looks super good with my black hair and skin tone, I'm very happy with it. 

 

[HelloLeilani]

Originally Posted by Souly /img/forum/go_quote.gif

Well maybe I have a chance then! I'm filipino so I'm probably somewhat close to your hair/skin tone.

It's so hard to tell with colors until we put it on ourselves and check it out, but if your coloring is similar then I have faith it will look great on you. 

Worn as a lipstick the color reminds me of Revlon lip butter in Lollipop, but more flattering even, which I like. I must admit, I'm fond of how bold pink/berry lips look with dark hair, especially during the summer months. 

 

The texture is really nice. I hope you love it as much as I do.