Sindulge Discussion

[geniabeme]

Ugh, I requested an email consult. I just want my last box so I can be done with this company.

 

[eclipsechick08]

I had my consult April 4th and e-mailed Ami the other day inquiring about shipment. Jaivin e-mailed me back today saying that it would be mailed out by next week.

 

[Amber Barrera]

I'm wondering....Can I cancel & still demand that they send me the box that is owed to me? I was charged the $0.01 & I already submitted my consultation by email...so it's my box right? It's not like they are going to refund my $0.01 so I should still get the product I paid for right?

I'm going to wait to cancel until a few days before they are supposed to charge me again because:

1) There is no way that I will stay with this subscription service. Not even if THEY paid ME.

2) I think I deserve a box (even if it is junk) after putting up with the constant headache that is Sindulge.

Although, I have this gut feeling that I will be forced to cancel before I am charged again without receiving my second shipment. We should start taking bets on how long this joke of a company stays in business.

 

[calexxia]

Originally Posted by Amber Barrera /img/forum/go_quote.gif


Although, I have this gut feeling that I will be forced to cancel before I am charged again without receiving my second shipment. We should start taking bets on how long this joke of a company stays in business.

How long did GGG last? /emoticons/[email protected] 2x" width="20" height="20" />

 

[livelifeeasy]

I'm wondering....Can I cancel & still demand that they send me the box that is owed to me? I was charged the $0.01 & I already submitted my consultation by email...so it's my box right? It's not like they are going to refund my $0.01 so I should still get the product I paid for right? I'm going to wait to cancel until a few days before they are supposed to charge me again because: 1) There is no way that I will stay with this subscription service. Not even if THEY paid ME. 2) I think I deserve a box (even if it is junk) after putting up with the constant headache that is Sindulge. Although, I have this gut feeling that I will be forced to cancel before I am charged again without receiving my second shipment. We should start taking bets on how long this joke of a company stays in business.

They actually did refund me $.02 because I never received either of my boxes. I never actually asked them to do that, just to unsubscribe me.

 

[Playedinloops]

They will refund you your penny, they did mine and I didn't even ask to cancel. I wasted all this time on a consultation...I'm so mad. I should've gone with my gut way back in February the first two times they screwed my consultation up. I emailed Jaivin again because last tuesday he said it would ship "this week", its now been 4 weeks since my consult and NOTHING. Sindulge is worthless. Not even worth the penny, imo. 

 

[steph28]

What I read in my e-mail its suppose to be "free" not $0.01.. I don't know if they skip this month box, but so far never get my second box from Sindulge ( after I had my consultation like a month ago ) I'm just not gonna wait for it anymore. 
 

Originally Posted by Fluttershy /img/forum/go_quote.gif

Wait...so if they are skipping "April's Box" then why are some people receiving a box in April (and not just people who had a consult in March, but people who are on their second box )?  I already had my consultation, so I better get my box too or else I will be livid and file several complaints against this company.  Why would they even put through a charge of a penny if they decided not to send anything out for April?  They claimed that due to their issues, everyone would get the $0.01 offer for April's box.  This just doesn't make any sense.  Can anyone else confirm the fact that they are skipping April's box?  If so, that would mean May would be free to those of us who didn't get an April box!!!

 

[Playedinloops]

Jaivin told me mine was shipping tonight, of course he also told me it was shipping last week. We'll see, I guess. 

 

[WarPaint1739]

I just cancelled. The lack of communication is frustrating!

 

[JadedBeauty]

I got an email two weeks ago saying it would be shipped out by the end of the week, and then tonight I got an email apologizing for the mistake, and was told that all second month boxes are being shipped out at the end of this month. wow.

 

[lolaB]

Eeek, I'm kinda glad I used visa gift card with like, $.03 on it so I don't have to bother canceling. I just got my box yesterday, consult was March 18. I received:

Full size:

Pop Beauty Nail Glam in Lavender Love

Pop Beauty Nail Glam in Lavender

Me In (?) Indigo e/l

Sample size:

Pop Beauty Face Magnet Face Primer

Youngblood Mineral Primer

Youngbloog Hi-Def Powder

My consult was with Amy iirc. I said I was a polish blogger and that I like colored liners, so I think she did a good job. It's a shame they're having so many issues with the turnaround time, I would've actually been happy to subscribe.

 

[nelliebelle1197]

I canceled, mostly out of BB sisterhood with Eugenia who got smacked and Jenna who got canceled. Kinda wanted just because I actually like the Indie Lee and Youngblood (amd the rest can go in the sample boxes I sell with my left overs on ebay!), but screw'em!

 

[Playedinloops]

Welp I did end up getting a shipping notice but I am clicking cancel RIGHT NOW...if I can still click it since it appears they canceled for me.

 

[AsianGirl]

I wrote to Sindulge this week with:

I logged on and saw that my next Month's Box, for 11Apr12 (consult was on 13Apr), has been cancelled and the reason was something about "Not received payment through PayPal."This is confusing as:1. My auto-payment is a Credit Card and2. I thought you guys told everyone that April's box is free due to all the issuesPlease advise as to the current situation of my April Box.Regards, Paige

Response from Jalvin:

[SIZE=11pt]Thank you for contacting us.  We are delaying all second month subscriptions to May 1.  The cancellation you see was an error in our system as the order was generated prematurely.  You will see a charge for your next shipment on May 1, and it will be for $0.01 only for our accounting purposes.  [/SIZE]

[SIZE=11pt]Please let me know if I can be of further assistance.[/SIZE]

[SIZE=11pt]Regards,[/SIZE]

[SIZE=11pt]Jaivin Karnani[/SIZE]

[SIZE=11pt]

[/SIZE]

 

[Playedinloops]

lol so they are just canceling april, which is what I understood was happening but thought I must be mistaken. That is so messed up. 

 

[Caryatid]

wtf. I wish I could make myself unsubscribe, but I'm just too curious to see what happens...

 

[CookiesGirl327]

I'm emailing them right now. I had my consult on March 27. And they charged my card for a penny. So I should be getting a box. I don't even know why I care because they don't seem to be listening to anyone

 

[Souly]

I had my 2nd consult March 29th. I emailed Ami yesterday to ask when my order would be shipped & I got a shipping confirmation today. I have to admit...I'm curious about whats in there! My 1st order was awful, I wonder if she listened this time? I'm not getting my hopes up!

 

[yousoldtheworld]

I'm just astounded that they're canceling a whole month WITHOUT NOTIFYING THEIR CUSTOMERS.  Hi, customer service 101.  This company is truly amazing.

 

[CookiesGirl327]

I just emailed them this: Hello. I've been a subscriber since Sindulge first started. I received a free box for my first month. I also received my second month for free. I had my last consultation on March 27 2012. I still have not received my box, or shipping info for my box. So it's been over 3 weeks. I've heard that Sindulge is skipping April's box. I don't understand why I wasn't made aware of this, if this is the case. I'm very excited for the future months to come with Sindulge! I would just like to know when I can expect my package. Thank you for your time! /emoticons/[email protected] 2x" width="20" height="20" />