Sindulge Discussion

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I'm disappointed. Why did they not communicate if and when bags were being sent out? Seems like a simple thought.

 
Originally Posted by Playedinloops /img/forum/go_quote.gif

The thing is that my bag wasn't terrible either, but it wasn't what I asked for. You waste my time with a consult then don't follow through...that's what is the worst about this company.
This was my problem too, except that for me it was that I didn't get what they told me I would be getting. I never asked for anything, I was told by them that certain things would be in my bag and then none of it was there. This time I didn't tell them a single thing that I wanted, and Alex didn't tell me a single item I would be getting. I almost prefer it that way, because now I can't be angry when I don't get what I was promised. Doing it that way kind of makes it so that the consultation is pointless though. We literally had nothing to say to each other than the same old "What's your skin/hair type/coloring?" Which is already in the beauty profile. It was completely pointless.

I am just glad to be done with them. If things get straightened out I may re-sub, but for now, I am done.

Okay, end rant.

 
I emailed saying that I thought it was bullshit that I was getting charged on Saturday when my box hadn't even shipped yet, and they suspended my account for me so that I can re-sub after I get my box if I want to. +1 for Sindulge.

 
Originally Posted by BrittneyMarie /img/forum/go_quote.gif

I emailed saying that I thought it was bullshit that I was getting charged on Saturday when my box hadn't even shipped yet, and they suspended my account for me so that I can re-sub after I get my box if I want to. +1 for Sindulge.
Ehhh, while responding counts, you could have done that yourself in your profile so they weren't really doing anything special, imo. 

 
I got my bag today.... Once again it's not bad, but it seems like they don't pay ANY attention to your consultation AT ALL.



I got:

~Full size Pixi Nail Polish in No. 11 - It's like a light blue based pink color. It's actually kind of pretty.

~(2) Pop Face Magnet primer foil packets - There actually seems to be enough in each pouch for 2 uses, I might do what others said and pour them into an empty jar from a previous sample.

~Pencil Me In eyeliner in Emerald City - This is actually really pretty and it goes on smoothly. I have never tried a green liner before but this is such a pretty dark green color that I will wear it.

~Indie Lee Lemongrass Body Lotion - I LOVE the smell of lemongrass so I am actually excited about this. It's a 2oz sample, so not a bad size, and will fit in my purse nicely.

and the final item, which is the reason I am saying that they don't listen to the consultations.

Youngblood Eye Impact Quick Recovery Eye Cream. I DID ask to try Youngblood products but this is the EXACT SAME EYE CREAM I received in my first bag. What frustrates me the most is that Alex asked me TWICE what I received in my first bag, and I told her I received this both times. Well, what happened? I got it again. Seriously?? I am not going to pay a company to send me the same item twice in a row after I told them that I already received it.

BLAH!

 
Yeah, I realized that when I went into my account to check to see if it was suspended and IT WASN'T 
banghead.gif


Ugh, what a bunch of crap. Not to mention, the boxes look like they're worth about $2. What a crock.

Originally Posted by Playedinloops /img/forum/go_quote.gif



Ehhh, while responding counts, you could have done that yourself in your profile so they weren't really doing anything special, imo. 

 
I got my second one, which was free because I had been less than pleased about my first bag.

I received...

Indie Lee Coconut Citrus Body Scrub

Skone Cosmetics Nectar Lipgloss (almost empty -- intentionally? not sure)

Pixi Nail Polish in #11 - Light pink. I don't wear pinks... oh well, that's what my blog sale is for?

YoungBlood High Def Powder - Translucent (This time they got me a color I could actually wear. Yay!)

Pixi Eye Shadow - Champagne Glow (This is actually a really pretty color and a full size solo shadow.)

I'll have to consider if they get another month. This was better than last time, at least.

 
Caryatid and BrittneyMarie, when was your last consult? Mine was 4/3, and now I am getting no response to emails about where my shipment is. I'm also not hearing much about scheduled consults now, or am I just imagining this? I thought that initially people were getting scheduled during the last week of March. April is almost over and I'm not hearing a lot of commentary on this. Have people been getting notices to schedule? (edited to correct an autocorrect)

 
I got my last box today. I don't even feel like typing and or taking a picture because its so blah... I am finally DONE with them. NO THANK YOU.

 
Mine was March 30th. I emailed and didn't get a response, but then I posted on their facebook and they responded pretty quickly to my email. I believe they're taking a month to regroup? They said they would charge me April 28th for May's box, and technically this is March's box, I believe. I could be wrong, though

Originally Posted by Bflopolska /img/forum/go_quote.gif

Caryatid and BrittneyMarie, when was your last consult? Mine was 4/3, and now I am getting no response to emails about where my shipment is.
I'm also not hearing much about scheduled consults now, or am I just imagining this? I thought that initially people were getting scheduled during the last week of March. April is almost over and I'm not hearing a lot of commentary on this. Have people been getting notices to schedule?
(edited to correct an autocorrect)

 
No shipping details yet. Absolute bull. They have one day left to get my box out. They need to stop making promises and not keeping them. 

 
My credit card was stolen and had to be replaced a few weeks ago--I'm glad that's the card I used initially with this company. I got an email on the 5th saying they'd ship my bag out within 10 business days, still nothing and it says "Sent to Warehouse" in my account.

I went to cancel and it says my account is suspended...guess they tried to bill me and it didn't go through? I think it's so weird that they wouldn't contact me to let me know about that, but whatever. Good riddance.

 
Nevermind, found it. If I get a shipping confirmation finally, and a decent package, I'll rejoin. I just refuse to be billed a second time tomorrow with not so much as a shipping confirmation about my second package. :( /emoticons/[email protected] 2x" width="20" height="20" />(

 
I emailed Ami last week about my box since it had been 3 weeks since my consultation and I hadn't heard anything.  Jaivin emailed me back and said my box would ship this week and I would get an email confirmation.  It's been a week and still nothing.  
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  I had such high hopes for this company but I guess it's not meant to be.

On another note, I contacted Indie Lee (I was on her page to look up more info about the moisturizing oil I got from Beauty Army) about Sindulge and how working with them has been and it seems like she's been on the rocks about working with them too.  She may not continue working with Sindulge after this.  I wonder how the other sample providers feel about them too?

 
About a month or so ago Ferro was really excited to be partnering up with them. I was kind of PO'd with Sindulge last month when Dana told me they hadn't received samples from them yet, and maybe a week later someone posts a picture on this thread showing a Ferro powder. I wonder sometimes if they save the choice goods for certain customers, or just have so many a month that go out with the first shipments.

 

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