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I e-mailed Jaivin yesterday since he said my box would ship "sometime this week" and he replied at 2:13 AM and he said my box would ship today and I would get a shipping conf. sometime on Monday. We'll see. :/ I had high hopes for this company because I absolutely loved my first box.

 
Magically I just got a shipping notice today, also from stamps.com. I guess by "within ten business days" they mean 17 business days but only if you email us multiple times...

 
I just got a shipping notice as well from stamps.com, it says it was delivered first class and will be here in 1 to 3 days...He emailed last night and said he would try to get it here by Monday.

 
I got a confirmation from stamps too. Now I have 2 totally different tracking numbers?? I logged onto my account & its suspended not canceled like I did a few days ago. WTF?!?

I thought I was done w/ this company

 
Originally Posted by Souly /img/forum/go_quote.gif

I got a confirmation from stamps too. Now I have 2 totally different tracking numbers?? I logged onto my account & its suspended not canceled like I did a few days ago. WTF?!?

I thought I was done w/ this company
Click to expand...
Mine says suspended too! Weird.

 
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Originally Posted by channelzero /img/forum/go_quote.gif



Mine says suspended too! Weird.
Click to expand...


Originally Posted by Souly /img/forum/go_quote.gif

I got a confirmation from stamps too. Now I have 2 totally different tracking numbers?? I logged onto my account & its suspended not canceled like I did a few days ago. WTF?!?

I thought I was done w/ this company
Click to expand...
Mine is supposed to be canceled as well! And I already received my box, so what are they shipping to me????

 
I got the shipping confirmation as well. As long as I like my box and notice things more organized next month, I'll resubscribe. I'm going to just watch this next month though. 

 
I canceled the other day but today I received a shipping confirmation. Weird. I immediately checked the website & am still canceled so that's all I really care about.

 
Same confirmation from stamps.com

Isn't it possible to generate tracking notifications and and numbers before it is actually placed on the box. I have a feeling they created all of the tracking numbers to appease our anger. Mine does not say that the package is actually in the custody of USPS which to me means that it hasn't shipped.

 
I received the same shipping info.. I had cancelled my account yesterday, so I went into my account and it still shows as cancelled.  I'm sure hoping that I don't have a $12 charge on my credit card tomorrow....considering I already paid $.01 for this box that "just shipped" that was supposed to be "free" due to their poor first month....

 
I finally got my shipping confirmation, after multiple emails which received no other response. This will be the decider for me. I was going to give it one more month but my butt hurts too much from this company. This package is going to have to be pretty stellar for me to continue, and I'm not holding my breath. Maybe it's just me, I don't know, but I think I'm being pretty patient in expecting a 72-hour maximum response time to an email. To have them not respond after three is in my estimation a poor example of customer service.

 
Got my shipping confirmation yesterday from stamps.com as well. Really not happy that I had to pay for this box, but my account is cancelled. I'll be sure to post what I get... when I get it. 

I was quite unhappy with the communication, and I dont know where my box is going right now. My shipping address was my college address, but my billing is my home address. I told them over my consultation that I'd like it to come to what I put as my shipping (because last month it went to home & my parents then pay to ship it down here.... along with some other goodies usually;) ). But I'm not even sure where its going now because I emailed them concerned about when it was shipping because I move out on Friday to go home for the summer, and wont be returning to the same house next year. Soooo this is a messy situation. He never e-mailed me back on the address that it was shipped to, which is quite annoying. Tracking still says LA, so who knows... good thing I'm not getting my hopes up for the box anyway....

 
I dont understand why you are paying. Wasn't april free for all members?

Change your address on usps.com

They can forward all mail that delivers to your old address to your new. And it takes a second :) /emoticons/[email protected] 2x" width="20" height="20" />

They forward for a year so you have time to switch everything over and it goes into affect immediately.

https://moversguide.usps.com/icoa/icoa-main-flow.do?execution=e1s1

 
My package is already in my city. There's a good chance I'll get it today. I'll let you all know what I get. :) /emoticons/[email protected] 2x" width="20" height="20" />)

Like I said, if it's good, and I see service get faster this month, I'll resubscribe.

 
Originally Posted by snllama /img/forum/go_quote.gif

I dont understand why you are paying. Wasn't april free for all members?

Change your address on usps.com

They can forward all mail that delivers to your old address to your new. And it takes a second :) /emoticons/[email protected] 2x" width="20" height="20" />

They forward for a year so you have time to switch everything over and it goes into affect immediately.

https://moversguide.usps.com/icoa/icoa-main-flow.do?execution=e1s1
Click to expand...
That just made my life SO much easier!

My penny month was March, and was charged $12.00 in the beginning of April. I hope it wasnt free for all members or I'm not going to be a happy camper!

 
Yeah, I got a penny month and then they sent an email apologizing for being awful and offering another free month

Originally Posted by xlinds15x /img/forum/go_quote.gif



That just made my life SO much easier!

My penny month was March, and was charged $12.00 in the beginning of April. I hope it wasnt free for all members or I'm not going to be a happy camper!
Click to expand...

 
hehe. Im a wealth of ridiculously random facts. ;) /emoticons/[email protected] 2x" width="20" height="20" /> Glad I could help. 

And yeah I got an email telling me that my April box was free (I paid a penny in March) because of the terrible service. :-/

and congrats on being done with the school year! I'm assuming? Im so jealous! I've got two weeks.

 

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