Sindulge Discussion

[Amber Barrera]

When I went to schedule my 2nd consultation only Wednesdays were available for me. Seriously? I emailed Jaivin & he said that he would have a consultant send me an email consultation on Friday. Can you guess what happened? Yep, I didn't receive one. Big surprise right? This company is a pain in the rear end. They do not have there stuff together what so ever. I feel like you could get more quantity & just as high of quality stuff from the dollar store. What a headache!!!

 

[yousoldtheworld]

That happened to me last month!  My email consultation finally happened THREE WEEKS after I first signed up. Now, I do believe that we should be patient with new companies and all that, but with this one, it's just been problem after problem, so I will definitely not be keeping them after this month.

 

[snllama]

Yeah i emailed them saying it was ridiculous that only one day was showing up for me to schedule my consultation. And they said they'd email me back to figure out a time. never received that email. So Im glad I checked back and decided to just go ahead with the one day that was showing up. The lack of customer service alone may be what cuts me from them. 

 

[nelliebelle1197]

Like I said before, with email consultations, how much does it take to cut and paste an email?

 

[NicoleRoyer]

Well, I finally had my second consultation, I had it with Alex this time. She seemed nice. You can really tell that you do not have their undivided attention when they are chatting with you though. I pretty much just told her that I don't want to ask for anything in particular, though I am interested in more Youngblood products, and that I am open to anything. This way, if I do not have high expectations, or am not expecting to get a certain product, I can not be disappointed. I paid 1 penny for the box, so as long as it is worth that, then I am will be happy. My biggest problem with my last box, other than it was shipped to the wrong address and I had to hunt it down, was that I was told I would be getting certain things, and they were not in the box. So if I don't expect certain items I can't be disappointed when I don't get them.

 

[Caryatid]

Originally Posted by NicoleRoyer /img/forum/go_quote.gif

Well, I finally had my second consultation, I had it with Alex this time. She seemed nice. You can really tell that you do not have their undivided attention when they are chatting with you though. I pretty much just told her that I don't want to ask for anything in particular, though I am interested in more Youngblood products, and that I am open to anything. This way, if I do not have high expectations, or am not expecting to get a certain product, I can not be disappointed. I paid 1 penny for the box, so as long as it is worth that, then I am will be happy. My biggest problem with my last box, other than it was shipped to the wrong address and I had to hunt it down, was that I was told I would be getting certain things, and they were not in the box. So if I don't expect certain items I can't be disappointed when I don't get them.

That was my exact issue too. I wouldn't have minded so much if that hadn't happened to me.

 

[WarPaint1739]

ugh, I have no clue when I'm getting my box. I received my 1st one and have been charged for the 2nd. 

 

[ladygrey]

I emailed on Monday and he said it would ship out by last Friday. Nooothing. I guess I'll email again tomorrow, but I kinda don't even really care if I get it or not. I'll probably cancel by Wednesday since I don't need any more subs.

Originally Posted by amberlamps /img/forum/go_quote.gif

@livelifeeasy, that's terrible!

Does Sindulge send out confirmation numbers?

Jaivin e-mailed me and said it'd ship this week, but I haven't received anything. They're based in SoCal so it shouldn't take very long to get to me. I've ordered stuff from China that took less time than this is.

I feel like their CS sucks. Maybe it's because they're new though.

 

[theredwonder]

Same thing happened to me. I was told it be sent out 2 weeks ago, then last Monday I was told it go out last week and still nothing. I emailed them to just cancel about 2 hours ago. Got an immediate response, which leads me to believe many have cancelled already as well.

Originally Posted by ladygrey /img/forum/go_quote.gif

I emailed on Monday and he said it would ship out by last Friday. Nooothing. I guess I'll email again tomorrow, but I kinda don't even really care if I get it or not. I'll probably cancel by Wednesday since I don't need any more subs.

 

[ladygrey]

I can see it. I think people are getting really frustrated and impatient because they're being told one thing, and something totally different happens. 
 

Originally Posted by theredwonder /img/forum/go_quote.gif

Same thing happened to me. I was told it be sent out 2 weeks ago, then last Monday I was told it go out last week and still nothing. I emailed them to just cancel about 2 hours ago. Got an immediate response, which leads me to believe many have cancelled already as well.

 

[geniabeme]

I just want my last box so I won't have to deal with them anymore!

 

[makeupgooroo8]

this is the most annoying subscription i have. the appointments (such a bad idea to begin with) are at inconvenient times for me. i told them i have rosacea so they sent me bright red blush. i think i will be cancelling.

 

[amberlamps]

I sent them another e-mail because they said it'd ship last week, but I haven't received any kind of confirmation of that and my account still says processing. I am definitely not keeping this subscription even if it's filled with gold.

 

[HelloLeilani]

It's been a week and a half since my consultation. Still processing. Hoping to see "sent to warehouse" sometime this week. 

 

[Playedinloops]

Originally Posted by HelloLeilani /img/forum/go_quote.gif

It's been a week and a half since my consultation. Still processing. Hoping to see "sent to warehouse" sometime this week. 

I've been waiting two and a half weeks so don't get your hopes up, lol. 

 

[HelloLeilani]

Originally Posted by Playedinloops /img/forum/go_quote.gif



I've been waiting two and a half weeks so don't get your hopes up, lol. 

I like to hope for the impossible sometimes. 

 HAHAHAHAHAHAHAHA.

 

[glamourdolleyes]

My consultation as on March 28th, so it will be 2 weeks on Wednesday, still not confirmation.

Jenna you need to email them and witch!

 

[Playedinloops]

Originally Posted by glamourdolleyes /img/forum/go_quote.gif

My consultation as on March 28th, so it will be 2 weeks on Wednesday, still not confirmation.

Jenna you need to email them and witch!

I did! I tried not to be mean but I'm afraid "Can you tell me what is going on?" may have come off harsher than I meant for it. 

 

[channelzero]

I emailed them a few days ago to ask if I had to do another consultation and to (indirectly) complain that the few times they gave me to choose from were totally inconvenient. They emailed back and the only thing they said was that it would be sent within ten days. Well, ok. Can't wait until it ships so I can cancel. I'd cancel if they didn't charge my credit card for that second $.01...I know it's just a penny, but it's the principle of the thing!

 

[Playedinloops]

Originally Posted by channelzero /img/forum/go_quote.gif

I emailed them a few days ago to ask if I had to do another consultation and to (indirectly) complain that the few times they gave me to choose from were totally inconvenient. They emailed back and the only thing they said was that it would be sent within ten days. Well, ok. Can't wait until it ships so I can cancel. I'd cancel if they didn't charge my credit card for that second $.01...I know it's just a penny, but it's the principle of the thing!

They haven't answered my email yet. I knew I shouldn't have given them a third chance. They are like a bad boyfriend.