Sindulge Discussion

[ladygrey]

Ok, I so just got an email that my box was shipped today. No tracking number though, so we'll see if it actually was, or if they told me that to get me to shut up.

 

[Bflopolska]

Right now it's still saying mine is processing. I'm a little miffed at having been told they had no Ferro products in stock yet, that they hadn't delivered. I still haven't received a shipping email yet though--I'm kind of wondering if I'm next on their block!

 

[sleepykat]

I received an e-mail tonight, with a tracking number, that my Sindulge box shipped. It's apparently in Los Angeles. I'm in Orange County, so I'm guessing I will get it within a day or two. I am very curious about this one.

 

[Playedinloops]

Originally Posted by sleepykat /img/forum/go_quote.gif
I received an e-mail tonight, with a tracking number, that my Sindulge box shipped. It's apparently in Los Angeles. I'm in Orange County, so I'm guessing I will get it within a day or two. I am very curious about this one.

When did you have your consultation?

 

[CookiesGirl327]

WOW, why would they just cancel your box? I hope they don't cancel mine!

 

[ladygrey]

I got one as well. My consultation was 3 weeks ago exactly.
 

Originally Posted by sleepykat /img/forum/go_quote.gif

I received an e-mail tonight, with a tracking number, that my Sindulge box shipped. It's apparently in Los Angeles. I'm in Orange County, so I'm guessing I will get it within a day or two. I am very curious about this one.

 

[Marshie]

I emailed Sindulge yesterday asking why I never received any email for my consultation or info on April's free bag and if I could please get any response after emailing them twice before. Well today Jaivin emailed me back with this:

[SIZE=11pt]Your next charge will be on May 1 and you will receive an email confirmation then to schedule your next consultation.[/SIZE]

What?

 

[Playedinloops]

Originally Posted by Marshie /img/forum/go_quote.gif

I emailed Sindulge yesterday asking why I never received any email for my consultation or info on April's free bag and if I could please get any response after emailing them twice before. Well today Jaivin emailed me back with this:

[SIZE=11pt]Your next charge will be on May 1 and you will receive an email confirmation then to schedule your next consultation.[/SIZE]

What?

They are so messed up. I just don't get it. 

 

[Marshie]

I emailed him back that I no longer needed a consultation for May and that I would be canceling and he replied:

[SIZE=11pt]Your May bag will be free.  We are working on getting new brands and will have them ready for May.[/SIZE]

I do not understand honestly. LOL, I'm glad that I am officially done with Sindulge.
 

Originally Posted by Playedinloops /img/forum/go_quote.gif

They are so messed up. I just don't get it. 

 

[oOliveColored]

So they haven't charged anyone for any box yet.... and they are giving away free boxes for May?

Are there like trucks full of samples they rob with machine guns before they reach the Sephora vault or something...

 

[nelliebelle1197]

That is hilarious. I got a tracking number!

I am not particularly impressed with the way they treated Jenna, though. They will have to send me gold dust to get me to stay!

 

[Playedinloops]

Originally Posted by Angie Tacker /img/forum/go_quote.gif

That is hilarious. I got a tracking number!

I am not particularly impressed with the way they treated Jenna, though. They will have to send me gold dust to get me to stay!

I'm hoping they'll still send a box or something because I sat through the consult, lol. Hope your box is nice!

 

[sleepykat]

My consultation was March 20. I received my box April 11. I'm sorry to read about the bad experiences. Everything went perfectly for me. In my consultation we talked about how I love nail polish, purple eyeliner and eye makeup in general, and how my foundation tends to break up. I mentioned that I did not want face wipes. (My husband is a great couponer and got me three packs of Olay Regenerist wipes for only $1.30 each.) I received what looks to be full size nail polish by Lili in a pale lilac shade, a purple eyeliner pencil by ME with a sharpener in the cap (full size), an eye bright primer by Pixi, mineral primer by Youngblood, and the HD translucent powder by Youngblood. My husband was proud that I got it for a penny.

 

[amberlamps]

I got shipping confirmation!

 

[Wida]

I finally got a shipping notice today!  I'm curious to see what I'll get.  I won't get a second month though unless I get it free.  They don't seem like they've got their crap together yet. 

 

[HelloLeilani]

Originally Posted by sleepykat /img/forum/go_quote.gif
My consultation was March 20. I received my box April 11. I'm sorry to read about the bad experiences. Everything went perfectly for me. In my consultation we talked about how I love nail polish, purple eyeliner and eye makeup in general, and how my foundation tends to break up. I mentioned that I did not want face wipes. (My husband is a great couponer and got me three packs of Olay Regenerist wipes for only $1.30 each.) I received what looks to be full size nail polish by Lili in a pale lilac shade, a purple eyeliner pencil by ME with a sharpener in the cap (full size), an eye bright primer by Pixi, mineral primer by Youngblood, and the HD translucent powder by Youngblood. My husband was proud that I got it for a penny.

Yeah, I get sad because I wish that everyone had as good as an experience as I did the first time around. Tomorrow makes my two weeks since consultation and I'm hoping for another great experience/shipping confirmation soon. So far, so good with Ami as my consultant. 

 

[snllama]

The product and vision Sindulge is selling is great. But the execution is enough to make me not want to continue. If they had great CS and easy to schedule appts I'd probably stay as a user. I've really enjoyed both of my consultations. 

 

[MissMonica]

I agree completely.  I enjoyed my first box and had my second consultation yesterday which I think went pretty well.  I'd definitely keep it if not for the horrible billing/emailing mistakes.  Which is sad, because that's the most basic part of running a business--they did all the hard work by coming up with a new concept and implementing it, but they can't make sure someone spell checks and for some absurd reason they don't make sure they don't send  nonsense emails, blantently incorrect emails, emails with someone's person info in it, etc?

Originally Posted by snllama /img/forum/go_quote.gif

The product and vision Sindulge is selling is great. But the execution is enough to make me not want to continue. If they had great CS and easy to schedule appts I'd probably stay as a user. I've really enjoyed both of my consultations. 

 

[ladygrey]

I just got my first box. Not bad, I'm pretty happy with it. Ami is great, she did listen to me and what I had to say. I told her I wanted some kind of treatment for my hair (since it's super dry and damaged), I wanted to experiment with some brighter makeup, and I wanted a bright nail polish color. I dunno...this might be a keeper after all.

 

[HelloLeilani]

Originally Posted by ladygrey /img/forum/go_quote.gif

I just got my first box. Not bad, I'm pretty happy with it. Ami is great, she did listen to me and what I had to say. I told her I wanted some kind of treatment for my hair (since it's super dry and damaged), I wanted to experiment with some brighter makeup, and I wanted a bright nail polish color. I dunno...this might be a keeper after all.

Oh nice! Blue liners don't look good on me, but I loves the rest of your stuff. I'm over halfway done with my Youngblood primer from last month. I really like it!