Sindulge Discussion

[eclipsechick08]

That nail polish color is gorgeous and omg I love that Indie Lee body scrub!! Just be sure to use it AFTER you wash your hair. It's very oily and if you use the scrub before you shampoo then the oils will stick in your hair and it'll be very greasy looking when you dry it.

 

[glamigirl]

agree^^love the shade of that pink polish.

 

[ladygrey]

Oooh, thanks for the advice! I just tried it out on my hands, and it smells sooooooooo nice and they are soooooo smooth! 
 

Originally Posted by eclipsechick08 /img/forum/go_quote.gif

That nail polish color is gorgeous and omg I love that Indie Lee body scrub!! Just be sure to use it AFTER you wash your hair. It's very oily and if you use the scrub before you shampoo then the oils will stick in your hair and it'll be very greasy looking when you dry it.

 

[eclipsechick08]

Oooh, thanks for the advice! I just tried it out on my hands, and it smells sooooooooo nice and they are soooooo smooth!   

No problem. I love that stuff but don't have the money for a full size one yet. I keep adding little bits of water in the shower to mine to make it last as long as possible lol.

 

[ladygrey]

I just looked up the price, and there is no way I'll be buying it after I finish this up. I think I'll use it as a hand scrub in order to extend it's life. It's awesome!
 

Originally Posted by eclipsechick08 /img/forum/go_quote.gif


No problem. I love that stuff but don't have the money for a full size one yet. I keep adding little bits of water in the shower to mine to make it last as long as possible lol.

 

[nelliebelle1197]

I got the Indie Lee scrub, the Me eyeliner, Youngblood primer, eye cream and HD powder. Okay box. But still don't like how Jenna and others have been treated and inconsistent boxes and service.

 

[HelloLeilani]

I would love to get that scrub! I've told Ami how much I love scrubs (during both consultations). I'd super love that pink polish too. She spoke to me about blushes, glosses, and lip moisturizers, which I mentioned at the start of the convo, but I did add (taken straight from my chat transcript)... "makeup, hair, polishes, scrubs of any sort, I'm really into a lot of things."

I really, really, REALLY, hope I get shipping confirmation soon. 

 

[ladybritt]

I got my first box today (using the penny deal). I got a shipment confirmation yesterday, so I didn't expect it today (I live in IL). I was not impressed. I got the pixi eye bright primer, a 2oz bottle of indie lee hand lotion, the youngblood eye impact cream and mineral primer and the pencil me in eye accent pencil. I was going to get a pedicure with my mom so I just brought the box and opened it at her house and she said "Is that all you got?" lol! She is used to my BB and other boxes I get full of (usually) good stuff. I am probably just cancelling, I don't need another sub and what I got is worth the penny but not $12. I didn't ask for any of this stuff except I mentioned I wanted to try an eye cream.

 

[yousoldtheworld]

I emailed them and let them know that I want to skip my consultation this month and just see what I end up with, lol.

 

[Superfreaky1ru]

I had my consultation in early March and got my March box in late March.  I emailed them yesterday to find out about April's box, which they said we were all getting free to make up for mistakes (according to the email they sent me).  I wanted to know if they were scheduling consultations for it or just sending everyone the same box.  Here's what I was told...

Quote: [SIZE=11pt]Hi Sheryl,[/SIZE]

[SIZE=11pt]Thank you for contacting us.  We are skipping April’s box and you will receive a box in May after you schedule a consultation.  You will receive an email in May once your charge has been processed.[/SIZE]

[SIZE=11pt]Please let me know if I can be of further assistance.[/SIZE]

 

So I guess I'm not getting that free box after all since they are skipping April all together and it says they'll contact me AFTER my May payment is processed.  Not happy about this all around. Not happy about them skipping shipments on only their second month, not happy about them reneging the free box offer, not happy that I had to email them to find this information out instead of them sending it to me.  I think the Sindulge concept is great but unless they get this figured out FAST, they are definitely on my chopping block!  I'd rather spend the $21 on Glossybox who has a proven track record.  The 2nd momth?  Seriously?  Even GGG made it way longer than that before they ran into trouble!

 

[yousoldtheworld]

Originally Posted by Superfreaky1ru /img/forum/go_quote.gif

I had my consultation in early March and got my March box in late March.  I emailed them yesterday to find out about April's box, which they said we were all getting free to make up for mistakes (according to the email they sent me).  I wanted to know if they were scheduling consultations for it or just sending everyone the same box.  Here's what I was told...

Quote: [SIZE=11pt]Hi Sheryl,[/SIZE]

[SIZE=11pt]Thank you for contacting us.  We are skipping April’s box and you will receive a box in May after you schedule a consultation.  You will receive an email in May once your charge has been processed.[/SIZE]

[SIZE=11pt]Please let me know if I can be of further assistance.[/SIZE]

 
So I guess I'm not getting that free box after all since they are skipping April all together and it says they'll contact me AFTER my May payment is processed.  Not happy about this all around. Not happy about them skipping shipments on only their second month, not happy about them reneging the free box offer, not happy that I had to email them to find this information out instead of them sending it to me.  I think the Sindulge concept is great but unless they get this figured out FAST, they are definitely on my chopping block!  I'd rather spend the $21 on Glossybox who has a proven track record.  The 2nd momth?  Seriously?  Even GGG made it way longer than that before they ran into trouble!


WOW.  If this is the case, they can forget about getting a 2nd chance with me after all and I will be canceling.  There is bad customer service, and then there is Sindulge.

 

[MissMonica]

Ok, so did/has anyone gotten a 2nd box at the .01 price?

Or by "complimentary box" did they mean "skipping a month so no box"?

 

[Playedinloops]

lol wtf? Skipping April's box entirely? Canceling accounts? I really don't like this shady company. 

 

[yousoldtheworld]

Originally Posted by Playedinloops /img/forum/go_quote.gif

lol wtf? Skipping April's box entirely? Canceling accounts? I really don't like this shady company. 

You know, I might be able to forgive skipping a month if they were up front about it...but I have not seen anyone mention this but the above poster, and several have had consolations this month already.  I'm interested to see if I get a reply to my email about skipping my consultation now...

 

[yousoldtheworld]

...LOL, consolations.  Very astute, autocorrect.

 

[ladygrey]

This is weird. I liked my first box, but I think they need to sort out these issues first. I'm going to keep my eye on them, but right now? No thanks. I don't like a lot of what I'm seeing. Just cancelled! 

 

[Playedinloops]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif



You know, I might be able to forgive skipping a month if they were up front about it...but I have not seen anyone mention this but the above poster, and several have had consolations this month already.  I'm interested to see if I get a reply to my email about skipping my consultation now...

It just seems like maybe they launched waaaaaaaaaay too quickly. They weren't ready at all and it shows. I'm kind of embarrassed for them, to be honest. 

 

[ladybritt]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif



WOW.  If this is the case, they can forget about getting a 2nd chance with me after all and I will be canceling.  There is bad customer service, and then there is Sindulge.

I agree! So much for the nice gesture that swayed a lot of people to stay. I filled out the contact form on the website and cancelled my account, I'd rather just get a 2nd birchbox like I was going to in the first place.

 

[ladygrey]

Did you say in the contact form why you were cancelling? I just went in under "My Subscriptions" and cancelled it there so I didn't have to call or email. I like to avoid awkwardness lol.
 

Originally Posted by ladybritt /img/forum/go_quote.gif



I agree! So much for the nice gesture that swayed a lot of people to stay. I filled out the contact form on the website and cancelled my account, I'd rather just get a 2nd birchbox like I was going to in the first place.

 

[ladybritt]

Originally Posted by ladygrey /img/forum/go_quote.gif

Did you say in the contact form why you were cancelling? I just went in under "My Subscriptions" and cancelled it there so I didn't have to call or email. I like to avoid awkwardness lol.

Lol, I couldn't find a cancel button! I told them I had no customer service issues but didn't feel what I got was worth the $12 I would have paid without the promo code. I don't like awkwardness either so I tried to be nice.