Sindulge Discussion

[Caryatid]

I just had my consult, and I was really specific (again) about what I wanted, lol. This time they didn't push any products, and they were apologetic about my concerns with the first box I received. I'm really hoping this one ranks with some of the awesome ones I'm seeing on here!

 

[Playedinloops]

Originally Posted by glamourdolleyes /img/forum/go_quote.gif

I got a reply back about my complaint with Dana and her primer pushing. It didn't come along with the email I sent them attached and I forgot to copy it but here is what they said back:

lol that message...its because she is PASSIONATE. At least they are letting you redo? 

 

[snllama]

Did everyone just get that email about confirming that you only paid a cent? 

I want them to reply to my darn email so I can set up my consultation.

 

[Souly]

Maybe you will get a good box now! Hope so.

I just did my 2nd consult via email. Please, no more youngblood!!

Originally Posted by glamourdolleyes /img/forum/go_quote.gif

I got a reply back about my complaint with Dana and her primer pushing. It didn't come along with the email I sent them attached and I forgot to copy it but here is what they said back:

 

[Caryatid]

I would be okay with TRANSLUCENT highlighting powder, not the orange tub, lol, but yeah... no more YoungBlood. Or maybe I should call it MudBlood.

I hope they realize that they really need to impress this month... not just me, but a lot of users. I literally had canceled when they gave me a free box, so needless to say they're on VERY thin ice! They had said something along the lines of 'there are no leftover-product boxes' and that 'they are all carefully tailored to the subscriber', but really? I got a crapton of skincare even when I specifically said NO SKINCARE, while someone else gets OPI and another girl gets Stila? Hell to the no. /emoticons/[email protected] 2x" width="20" height="20" />

 

[snllama]

Uhhhhhh. I just got a confirmation of purchase for Eugenia (geniamebe Im assuming). It shows my billing address, my credit card, and email. But her name and her shipping address. 

Im so confused. Im about to call and complain.

 

[javagirl87]

Uhhhhhh. I just got a confirmation of purchase for Eugenia (geniamebe Im assuming). It shows my billing address, my credit card, and email. But her name and her shipping address.  Im so confused. Im about to call and complain.

I just got his exact same thing too!!

 

[snllama]

was it for Eugenia with your info in the billing?

 

[Pancua]

So I open my email this afternoon and I find a billing confirmation on my credit card for someone else! Grr!

I swear, they better resolve this TODAY or someone's phone will melt from the scathing tongue lashing they will get from me. 

 

[snllama]

I tried calling the 1 877 SINDULGE # and got some indian guy who just answered 'hello?'

I asked a billion times if it was Sindulge and he responded no, but I couldnt understand what he was saying. So I just hung up. Im sending them a very heated email though. I think I may just need to cancel, screw the second bag. I was very happy with my march bag, but once you send up private information of customers, Im not willing to risk it.

 

[MissMonica]

Yes--I got the same thing!!  Seriously, if not for Makeuptalk, I would have had a heart attack.  Thank goodness it's not just me.  I do NOT understand how a company can have this many issues.  I JUST got an apology email from them today for the whole "Sorry we SAID we charged you $12 (even though they didn't)"...now this.
 

Originally Posted by snllama /img/forum/go_quote.gif

was it for Eugenia with your info in the billing?

 

[eclipsechick08]

I just got the same exact email. My Billing address, her shipping address. Eugenia.

 

[Pancua]

Oh good, at least it wasn't just me but OMG!

 

[snllama]

Poor Eugenia. I emailed her letting her know. The poor dear. 

 

[Playedinloops]

Originally Posted by snllama /img/forum/go_quote.gif

Poor Eugenia. I emailed her letting her know. The poor dear. 

: how many people do you think her email went out to?? What if it wasn't even our Eugenia? Yikes, poor girl! 

 

[Playedinloops]

@eclipsechick, maybe you should edit the last name out of your post...

 

[snllama]

Originally Posted by Playedinloops /img/forum/go_quote.gif



: how many people do you think her email went out to?? What if it wasn't even our Eugenia? Yikes, poor girl! 

Im pretty sure it was since it was a Tampa address. How idiotic are they. I sent my blast to them. 

 

[HelloLeilani]

I got no emails from them today, but I'm thankful because the less people that poor girl's address went out to, the better. Sucks so bad! 

Also, the charge on my card is still a temp hold for $1.00 instead of $0.01. 

 

[Souly]

 

 This company is a nightmare

 

[eclipsechick08]

@eclipsechick, maybe you should edit the last name out of your post...

Fixed. Sorry, just thought it might help find out of it was the one here or not.