Sephora Active Codes- Codes only thread - Codes, Coupons

[tallison]

Quote: Originally Posted by ohsailor /img/forum/go_quote.gif
  I don't think it's fair that some ladies were told they could keep it and get a refund while others were told they had to return it. That's just not good business IMO. 

Also, ew@ hitting Rouge again and not getting so much as a lipstick this time around.

 What?! That's pretty outrageous that they didn't even give you another Rouge welcome kit.  I would expect SOMETHING, at least the same welcome package again, but to get nothing is ridiculous.  Wow.  I would HOPE that they are re-formulating the welcome kit and maybe you just defied their spending projections for the year by already achieving Rouge before they had a chance to get a new Welcome/Continuation kit.  Either way, not an acceptable way to treat your "creme de la creme" customers.

 

[bubbalou33]

I have darker skin and the first time I did the match most of the selections were too dark. I just went in to a different location and the guy that helped me listened to my issues and tested my declotage and neck instead. So far I think it's a perfect match. He said that the device does not do a good job with matching darker skin. He suggested that we add our experiences to the surveys so that Sephora knows that we are not being catered.

 

[amidea]

i picked up the tory burch perk the other day and it's so cute!



also, for those of you who had the atelier mix up, how long did it take for sephora to process your refund (or have they done so already?)

 

[teenyfish]

Quote: Originally Posted by amidea /img/forum/go_quote.gif
  i picked up the tory burch perk the other day and it's so cute!



also, for those of you who had the atelier mix up, how long did it take for sephora to process your refund (or have they done so already?)
I just got my package today and I called a few hours ago and I already got an email about the refund. 

 

[JenTX]

 What?! That's pretty outrageous that they didn't even give you another Rouge welcome kit.  I would expect SOMETHING, at least the same welcome package again, but to get nothing is ridiculous.  Wow.  I would HOPE that they are re-formulating the welcome kit and maybe you just defied their spending projections for the year by already achieving Rouge before they had a chance to get a new Welcome/Continuation kit.  Either way, not an acceptable way to treat your "creme de la creme" customers.

Are you at least getting credit for hitting rouge? I hit rouge several days ago. My order confirmation email states I hit rouge, and I still, even after the order shipped, have not had my online account update to say I'm rouge or allow me to use rouge codes. SO annoying!

 

[Donna529]

Wow. I just hit Vib again for 2015. Only March and some hitting Rouge. I am cash and carry so no debt but how do you gals do it?

 

[felicia1995]

I just placed a new order and it gave me the option between shipping USPS or UPS because it included a hazmat item (nail polish). 

UPS Ground: $5.95 
(East Coast: 1-4 business days. West coast: 1-6 business days. Delivery Monday-Friday)   USPS Ground: $5.95 
(All states: 3-8 business days. Delivery Monday-Saturday)
Gah. Which one to choose? I'm in Denver. I finally settled on USPS hoping it would be here by Saturday and because UPS likes to crush my boxes prior to delivery. 

 

[ohsailor]

Quote: Originally Posted by teenyfish /img/forum/go_quote.gif
  I just got my package today and I called a few hours ago and I already got an email about the refund. 

Were you told to keep the item or send it back? I'm just wondering why certain ladies are being told different things

 

[barbyechick]

Quote: Originally Posted by bubbalou33 /img/forum/go_quote.gif

I have darker skin and the first time I did the match most of the selections were too dark. I just went in to a different location and the guy that helped me listened to my issues and tested my declotage and neck instead. So far I think it's a perfect match.
He said that the device does not do a good job with matching darker skin. He suggested that we add our experiences to the surveys so that Sephora knows that we are not being catered.

That's actually really good advice, I didn't even think of it lol. Matching to neck area works so much better, I think the triangle next to the ear is ideal: where your ear, neck, and face meet. 

 

[FormosaHoney]

Quote:Quote:
Originally Posted by barbyechick /img/forum/go_quote.gif
 
That's actually really good advice, I didn't even think of it lol. Matching to neck area works so much better, I think the triangle next to the ear is ideal: where your ear, neck, and face meet. 

Totally agree.  I was matched twice.  

First time I wanted to (in my mind) look natrual and requested that the SA 'read' my cheek bone area and the resulting shade WAS too dark, my face didn't match my neck.

Second time they did the said  'triangle' and it was a perfect match.  Understandabley it was a little pale around the front 'planes' of the face, but I'd just use a light hand to gradual blend and avoid a pastey look.

 

[marigoldsue]

My Atelier arrived today.  I just hung up the phone with Sephora.  They did tell me I could keep the set.  They said my refund would hit within 1-5 days.

Quote:

Originally Posted by amidea /img/forum/go_quote.gif
  i picked up the tory burch perk the other day and it's so cute!



also, for those of you who had the atelier mix up, how long did it take for sephora to process your refund (or have they done so already?)

Quote: Originally Posted by ohsailor /img/forum/go_quote.gif
 
Were you told to keep the item or send it back? I'm just wondering why certain ladies are being told different things

Mine arrived yesterday and I called last night.  They told me to keep it.  And I had a credit email from them in under 15 minutes.  The CS rep knew what set I was talking about as soon as I said soap instead of large fragrance bottle, I hadn't even said Atelier yet.  She asked to put me on hold for a minute while she checked into it.  Came back and told me to keep it.  I wasn't sure what she was "checking in to" as she had already pulled up my order and knew of the problem before I called.

 

[mariahk83]

Quote: Originally Posted by marigoldsue /img/forum/go_quote.gif
 

Mine arrived yesterday and I called last night.  They told me to keep it.  And I had a credit email from them in under 15 minutes.  The CS rep knew what set I was talking about as soon as I said soap instead of large fragrance bottle, I hadn't even said Atelier yet.  She asked to put me on hold for a minute while she checked into it.  Came back and told me to keep it.  I wasn't sure what she was "checking in to" as she had already pulled up my order and knew of the problem before I called.
ugh this annoys me so much!  i called and she seemed unconcerned, basically i could either keep it (and pay the $85) or return it for a refund.

 

[mariahk83]

also - i returned mine in store two days ago and still haven't gotten my refund  :/

 

[amidea]

Quote: Originally Posted by mariahk83 /img/forum/go_quote.gif
  ugh this annoys me so much!  i called and she seemed unconcerned, basically i could either keep it (and pay the $85) or return it for a refund.
that is definitely annoying.  i wish they would be consistent about it.  i haven't returned my yet or gotten a refund but i may call and mention the fact disparity. not sure that will accomplish anything though...

 

[lioness90]

Quote: Originally Posted by amidea /img/forum/go_quote.gif  
that is definitely annoying.  i wish they would be consistent about it.  i haven't returned my yet or gotten a refund but i may call and mention the fact disparity. not sure that will accomplish anything though...

Maybe email them about it and attach a screenshot of the product page that you ordered from and maybe a picture of what you actually received. Maybe that will help? 

 

[jennm149]

Quote: Originally Posted by FormosaHoney /img/forum/go_quote.gif
  Quote:Quote:
Originally Posted by barbyechick /img/forum/go_quote.gif
 
That's actually really good advice, I didn't even think of it lol. Matching to neck area works so much better, I think the triangle next to the ear is ideal: where your ear, neck, and face meet.

Totally agree.  I was matched twice.

First time I wanted to (in my mind) look natrual and requested that the SA 'read' my cheek bone area and the resulting shade WAS too dark, my face didn't match my neck.

Second time they did the said  'triangle' and it was a perfect match.  Understandabley it was a little pale around the front 'planes' of the face, but I'd just use a light hand to gradual blend and avoid a pastey look.

I had no idea how lucky I was with this.  The SA who profiled me the one time I had it done took 3 readings -- cheek, neck and chest -- to get a color match for me.  She did my face and gave me a little sample pot of the foundation, as well.  I didn't actually buy the foundation until after I'd tried it at home for a few days and felt sure that it was right.

The other thing that can go wrong is that the ColorIQ for a particular foundation might be off.  Again, I've apparently been lucky that the stuff I've bought has apparently been "scored" right because even though I bought items that weren't right on the original "score" I was given, they were close and blend out well without any more effort than normal.  I just wish that Sephora would consistently display the scores when you're looking at products on the website.  This could be such a helpful tool (assuming you're matched right to begin with), but I think it still smacks of "gimmick" to most people because they don't get a good assessment and because you actively have to search for the score to find out what a particular product is.

 

[teenyfish]

Quote: Originally Posted by ohsailor /img/forum/go_quote.gif
 
Were you told to keep the item or send it back? I'm just wondering why certain ladies are being told different things
I was told to send it back. Stinks but oh well! 

 

[FormosaHoney]

Quote: Originally Posted by jennm149 /img/forum/go_quote.gif
  I had no idea how lucky I was with this.  The SA who profiled me the one time I had it done took 3 readings -- cheek, neck and chest -- to get a color match for me.  She did my face and gave me a little sample pot of the foundation, as well.  I didn't actually buy the foundation until after I'd tried it at home for a few days and felt sure that it was right.

The other thing that can go wrong is that the ColorIQ for a particular foundation might be off.  Again, I've apparently been lucky that the stuff I've bought has apparently been "scored" right because even though I bought items that weren't right on the original "score" I was given, they were close and blend out well without any more effort than normal.  I just wish that Sephora would consistently display the scores when you're looking at products on the website.  This could be such a helpful tool (assuming you're matched right to begin with), but I think it still smacks of "gimmick" to most people because they don't get a good assessment and because you actively have to search for the score to find out what a particular product is.
This, I think that would be great!  Of all the value-adds, perks and tools - I'd appreciate this one. 

 

[nerdi]

Quote: Originally Posted by barbyechick /img/forum/go_quote.gif
 
So true! Anytime I've ever asked an SA for help I get matched around 3 shades darker than I need, very obvious once I'm outside. I think it may have to do with my skin texture + tone? People always assume I'm darker and warmer than I am (olive toned but pale so I think the golden tone is just not associated with light?). I'm an exact match for MUFE 117 (b/w NC15-20) and have been told I was definitely a 130 

Shortcut if you want to test more than 1: swatch a foundation you know you match well and blend half in slightly and the other just don't touch. Then find the foundation you're curious about and do the same next to it. I've saved myself a lot of time by easily comparing that way - makes it very obvious with tone differences. Then you can narrow down a sample! I've had SAs look at my arm with 3-4 swatches asking me if I need help. Nope I'm doing great 

i'm always swatching a ton on my hand in stores also. i did the color iq once and it was dark on me.

Quote: Originally Posted by usofjessamerica /img/forum/go_quote.gif
  i read that the MUFE numbers don't necessary increase in terms of darkness but more with the undertone. so anything ending with 7 is a yellow, 8 is a beige, etc. i've been told i'm a 127 but also a 140 -- 127 being medium with yellow 140 medium with dark yellow undertones. although, to your point -- i've definitely been told 2 different undertone families (beige and yellow) so the difference in numbers sounded totally crazy!
those two are in the same color family i believe - i asked for a sample of the HD in 140 and they insisted on doing the color IQ on me and it turned out to be 127. when the SA applied 127 on my face it was noticeably orange and obviously too dark. the 140 is a little light but works better... another one that i like is 123 - it's olive toned (and just a teeny bit too olive for me) but it's the closest match for me, and is somewhere in between 140 and 127.

Quote: Originally Posted by tallison /img/forum/go_quote.gif
  I also got a NARS foundation from my match.  I was matched to the shade Fiji in NARS sheer matte formula.  I wanted something dewier than matte, so I got the shade Fiji in the Sheer Glow formulation which was a perfect match.  Confusingly, the NARS colors in different formulations are both labeled the same (Fiji) but don't match to the same shade if you look them up online????  What the heck?! I was happy because it worked out ok, but I definitely wouldn't purchase a new foundation without trying it on just simply based on their shade recommendations.  Also, there were very very few matches for my shade (between 6-8) which I found disappointing.  

i think sheer matte runs a bit paler than sheer glow, but it's under the assumption that those who opt for sheer matte have naturally oily skin and the foundation will oxidize more on them, resulting in a similar shade as the sheer glow. or at least that's what i read somewhere some time ago...

Quote: Originally Posted by amidea /img/forum/go_quote.gif
  i picked up the tory burch perk the other day and it's so cute!



also, for those of you who had the atelier mix up, how long did it take for sephora to process your refund (or have they done so already?)
i got the TB also! it's super cute! i was actually about to order the rollerball, and then i found that mini at checkout, and upon googling i found out it's actually BIGGER than the rollerball. wth? so i changed my order and got an hourglass blush instead.

 

[sparklySpirit]

I was browsing Pinterest beauty boards and found a pin for a 10% cash back at Sephora - http://www.pinterest.com/pin/539728336565038052/ . Figured I would share it here /emoticons/[email protected] 2x" width="20" height="20" />