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I am so frustrated! I found out around the 10th that my card number is also someone else's. How? She made an order, and cashed out MY points! I looked back at my purchases, and she had made a purchase a few month's back, but nothing to take my 500 points! I sent an email, but so far all I've heard is that they turned the complaint over for further review. I have been so frustrated this month. I had wanted to get one of the 500 point perks, but have been left out in the cold!

 
Quote: Originally Posted by ewiggy /img/forum/go_quote.gif
 
How am I supposed to live vicariously through you palette hoarders if you don't tell me what you bought??  I only own ONE palette, I feel like a freak around these parts sometimes.. 
I sometimes wish I only had one..Palettes are a pain to store and organize. I saved up for a little while to be able to enable myself and slightly overdose on palettes this Christmas season.. So I bought the following from about November 20-December 27.....  *Hoarder Alert*

theBalm: Nude'Tude and Balm Voyage
Urban Decay: Naked 1,2 and 3, Smoked, Feminine, Dangerous, Fun, Vice 2
Too Faced: Joy To The Girls, A Few of my Favorite Things, Be Merry Be Bright, Pretty Rebel
Lorac Pro Palette
NYX: Butt Naked Turn the Other Cheek, Love in Paris palette in "C'est La Vie
Kat Von D Spellbinding Eyeshadow Book
MAC: all 3 glitter/pigment sets

aaaaand I think that's it. 
frown.gif
 A few of them were given to me for Christmas...as if that justifies it haha. This is why I am officially on a no-palette-buy.
Anyone know when the next Palette Hoarders Anonymous is? 
help.gif


 
Quote: Originally Posted by TheDivineMsd /img/forum/go_quote.gif
  I am so frustrated! I found out around the 10th that my card number is also someone else's. How? She made an order, and cashed out MY points! I looked back at my purchases, and she had made a purchase a few month's back, but nothing to take my 500 points! I sent an email, but so far all I've heard is that they turned the complaint over for further review. I have been so frustrated this month. I had wanted to get one of the 500 point perks, but have been left out in the cold!
Wow, that is awful! I hope you are able to get this worked out & get your points back asap.  Good luck.

 
Quote: Originally Posted by TheDivineMsd /img/forum/go_quote.gif
  I am so frustrated! I found out around the 10th that my card number is also someone else's. How? She made an order, and cashed out MY points! I looked back at my purchases, and she had made a purchase a few month's back, but nothing to take my 500 points! I sent an email, but so far all I've heard is that they turned the complaint over for further review. I have been so frustrated this month. I had wanted to get one of the 500 point perks, but have been left out in the cold!
Don't bother with emailing. Call them and ask to speak to a manager. It's not your fault they issued duplicate card numbers!! If you VIB/VIBR, call that dedicated line instead of regular Sephora CS. 

 
theres a sephora collection 500 point perk thats about to come out, i hate when they do those. i can't remember EXACTLY whats in it, but no one ever wants them and my store ends up having 1,000 left over.

 
Quote: Originally Posted by KaitlinKolors /img/forum/go_quote.gif
  I sometimes wish I only had one..Palettes are a pain to store and organize. I saved up for a little while to be able to enable myself and slightly overdose on palettes this Christmas season.. So I bought the following from about November 20-December 27.....  *Hoarder Alert*

theBalm: Nude'Tude and Balm Voyage
Urban Decay: Naked 1,2 and 3, Smoked, Feminine, Dangerous, Fun, Vice 2
Too Faced: Joy To The Girls, A Few of my Favorite Things, Be Merry Be Bright, Pretty Rebel
Lorac Pro Palette
NYX: Butt Naked Turn the Other Cheek, Love in Paris palette in "C'est La Vie
Kat Von D Spellbinding Eyeshadow Book
MAC: all 3 glitter/pigment sets

aaaaand I think that's it. 
frown.gif
 A few of them were given to me for Christmas...as if that justifies it haha. This is why I am officially on a no-palette-buy.
Anyone know when the next Palette Hoarders Anonymous is? 
help.gif


I would like to take this opportunity to point you in the direction of the Monday Club.  It's kind of an overbuying support group to encourage us to actually *use* our stuff.  If I was in your position, I would pick one palette -- and *only* one palette -- to use for a whole week!  Switch to a new one every Monday!  I find that this plan really helps me figure out which palettes I actually love and which I now regret buying or at least feel indifferent towards. 

(Full disclosure:  I didn't specifically buy all of my palettes.  Most of them came to me from subs.  And one was a gift, a few came to me via swaps, a couple were from overbuying for a present when I realized that they wouldn't fit into the package, and one was the result of a really lucky trade -- for a super hideous ring, if I recall correctly -- on LBB.  But I still have a *lot* of them on top of well over a hundred loose pigments, and I really need to actually *use* them instead of just admiring them.)

 
Quote: Originally Posted by meaganola /img/forum/go_quote.gif
 
I would like to take this opportunity to point you in the direction of the Monday Club.  It's kind of an overbuying support group to encourage us to actually *use* our stuff.  If I was in your position, I would pick one palette -- and *only* one palette -- to use for a whole week!  Switch to a new one every Monday!  I find that this plan really helps me figure out which palettes I actually love and which I now regret buying or at least feel indifferent towards. 

(Full disclosure:  I didn't specifically buy all of my palettes.  Most of them came to me from subs.  And one was a gift, a few came to me via swaps, a couple were from overbuying for a present when I realized that they wouldn't fit into the package, and one was the result of a really lucky trade -- for a super hideous ring, if I recall correctly -- on LBB.  But I still have a *lot* of them on top of well over a hundred loose pigments, and I really need to actually *use* them instead of just admiring them.)

I was actually going to start Monday Club tomorrow :) /emoticons/[email protected] 2x" width="20" height="20" /> I have got to dwindle down my collection. Thanks for the advice!

 
Why is it the minute an item is SOLD OUT...I want it?

I had the Givenchy kit in my cart for the past 3 days and didn't want it enough to press "purchase".

Now that it is OOS, I really wish I got it!

 
Why is it the minute an item is SOLD OUT...I want it? I had the Givenchy kit in my cart for the past 3 days and didn't want it enough to press "purchase". Now that it is OOS, I really wish I got it!
Probably because you realize other people like it, too and it isn't just you. I think it's the same way a lot of us feel more justified when a high end or LE product we purchased sells out. Just made Rouge, I was too close to not go for it, so I allowed myself a few higher end splurge items.
 
Quote: Originally Posted by Dots /img/forum/go_quote.gif


Probably because you realize other people like it, too and it isn't just you. I think it's the same way a lot of us feel more justified when a high end or LE product we purchased sells out.

Just made Rouge, I was too close to not go for it, so I allowed myself a few higher end splurge items.
You are so right!

It's also a metaphor for life...it's good not to make yourself "too" available. :) /emoticons/[email protected] 2x" width="20" height="20" />

Congrats on Rouge!

 
I apologize that this is a bit off topic, but has anyone ever experience a lost Sephora return in the mail? I mailed in some items very early December and was told it would take 2-3 weeks to process. I haven't received notification of anything yet. After emailing customer service, they will look into it once I email back the details of what I mailed in. I have returned a few things before and it only took a week from mailing to receiving the money back. I really hope it's just a holiday delay..

 
I apologize that this is a bit off topic, but has anyone ever experience a lost Sephora return in the mail? I mailed in some items very early December and was told it would take 2-3 weeks to process. I haven't received notification of anything yet. After emailing customer service, they will look into it once I email back the details of what I mailed in. I have returned a few things before and it only took a week from mailing to receiving the money back. I really hope it's just a holiday delay..
it usually takes about a month before I get a return notification when I return to sephora by mail!
 
Quote: Originally Posted by eliu8108 /img/forum/go_quote.gif
  I apologize that this is a bit off topic, but has anyone ever experience a lost Sephora return in the mail? I mailed in some items very early December and was told it would take 2-3 weeks to process. I haven't received notification of anything yet. After emailing customer service, they will look into it once I email back the details of what I mailed in. I have returned a few things before and it only took a week from mailing to receiving the money back. I really hope it's just a holiday delay..
It usually takes me a month too, and with the holidays I'm sure it's going to take extra time. If you don't get it back by the end of the first week of January, that's when I would call and complain again.

 
Quote: Originally Posted by LisaLeah /img/forum/go_quote.gif
  Why is it the minute an item is SOLD OUT...I want it?

I had the Givenchy kit in my cart for the past 3 days and didn't want it enough to press "purchase".

Now that it is OOS, I really wish I got it!

The set's a really good value for Givenchy, but still realllly expensive. That corrective pen is only half the size of the Touche Eclat you know ;D

 
Quote: Originally Posted by eliu8108 /img/forum/go_quote.gif
  Wow, a month, okay! I didn't realize a month was average. I'll give it a little more time then  :) /emoticons/[email protected] 2x" width="20" height="20" />  Thanks everyone for the help!!

Yeah, it usually takes  FOR-EV-ERRRRR for me :( /emoticons/[email protected] 2x" width="20" height="20" />

 

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