Quote: Originally Posted by
ohsailor /img/forum/go_quote.gif
Supportive, thankful and outraged at Sephora, mostly. Some saying that people making orders under $25 deserve what they get (essentially) because it's greedy, etc
Also, I'm pretty sure why no one has anything in writing- those are CS reps, As has been said over and over, CS Reps can't really give a response one way or the other other than "read the TOS." If you push for a better answer, you might get a guess on their part, like "too many promos." What, exactly, would the girls get in writing? They have screen capped the error they get when they try to place an order in some cases, but in others the order goes through fine without any problem, then the order is cancelled. Exactly what do you want these girls to show you to prove this is happening and pretty widespread?
I was more cynical than anyone else when this first started, but to think all these girls, many of whom have hundreds if not thousands of posts on the Sephora boards, are either making this up or exaggerating is ridiculous.
And the idea here isn't to exaggerate what's going on, but it's undeniable now that it's happening to a lot of girls and I think the fact that it hasn't happened to some of us who are guilty of the same things isn't a reason to say "this is all getting exaggerated" but is just further proof of how unfair and glitchy the algorithm is. The girl whose post I linked has been sharing her story for weeks and has been updating regularly and finally got a call back from someone higher up (and by "higher-up" I mean supervisor, who probably doesn't know much either, to be honest). To essentially say it's all hyperbole or exaggeration is unfair- this girl has been pretty honest from the start. If anything, we should take what HE had to say with a grain of salt since the real powers that be have been pretty mum on everything and who knows how much of what he's saying is the truth- anyone who has dealt with CS reps can tell you 3 different reps will tell you three different answers. Heck, it got to the point that, when I got an answer I didn't like regarding something (a point perk was leaking, for example, and one said they were sorry but there was nothing they could do) I would just write back until I got an answer I did like (take it into the store to get points back/a replacement or sometimes just get my points back, no return necessary).
Part of the reason there is so much confusion is BECAUSE these girls aren't getting emails telling them exactly what's going on and why, and it's probably because an algorithm flagged them and there is no real training in how to deal with this as a CS rep than to say "read the TOS."
I'm someone who hasn't gotten banned and I have no reason to *want* this stuff to be true- but as more stories popped up, the more difficult I find it to dismiss.
@coffeecardigan I think you can tell that the rest of my response wasn't aimed at you at all, lol. But just in case, yeah- the rest of my post has nothing to do with you
/emoticons/
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Since I am the person who used the expression "Hyperbole" both here and in my response to the nonsensical screed you sent me on Sephora allow me to illustrate how to engage in behavior that is not passive-aggressive but is still filled with the hyperbolic nonsense you love to include in your posts:
@froskitty says that this is hyperbole and my prattle about how it couldn't possibly be true, along with my unsubstantiated sock puppet claims of a PURGE that is almost on par with the Pharaoh ordering the murder of children is what I was actually writing about but I wanted to ignore the first part of your question and focus on the ONLY SUBJECT I write about on a thread about shopping where people are actually looking to find promo codes, makeup tips and experiences.
This thread is about Sephora Gift Codes and Promos and has also morphed to include new product information If you are banned from shopping at Sephora - then you really have nothing to contribute to the conversation and would be well served to start a new thread where you and the mysterious chorus of new posters with low post counts about anything else but how right you are and who all write with your particularly charming blend of hyperbole, histrionics and a really fetching inability to use a paragraph break can post away all day about how you are fighting the good fight - I'm sure that all three of you and your sock puppets will manage to draw in unsuspecting MUT people to spice things up and you'll much happier writing things like:
"Yes, Sephora actually thinks though we can't get it in writing that we are scam artists who once we'd managed to scrape up enough to become rouge set ourselves up as Smart Women of the Business who sell baggies of samples on Ebay."
Then you can stand up for
yourself, the poor victim of the posted terms of use by saying:
"Sephora better be listening to this, look at all the pissed off Rouges"
This is a dead horse, let it go. If you spend the money you infer that you do - take your business elsewhere. I am certain that if there is a mass burning of VIB Rouge cards in the market square or a huge Rouge colored stampede to Nordstrom that Sephora will change their terms. It is a business and all that businesses respond to is the bottom line. Sephora Sucks you say - and there are hordes of people being banned - prove it.
Bored now.
