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Sephora Active Codes- Codes only thread - Codes, Coupons
- Thread starter americanclassic
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Quote: Originally Posted by biancardi /img/forum/go_quote.gif
Sephora's Corporate address & phone number
Sephora Corporate Office & Headquarters 525 Market Street San Francisco CA 94105
(415) 977-4300
Nice.
ETA: I'm being sincere, I don't want to come off as sarcastic. I think this is a great way to get complaints to someone who can actually do something about it.
Sephora's Corporate address & phone number
Sephora Corporate Office & Headquarters 525 Market Street San Francisco CA 94105
(415) 977-4300
Nice.
ETA: I'm being sincere, I don't want to come off as sarcastic. I think this is a great way to get complaints to someone who can actually do something about it.
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I feel for you girl. We're in the same boat....
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Quote: Originally Posted by Naraku /img/forum/go_quote.gif
uhm, no, i never get gift cards, but for this order i did use the one i got from groupon. sincerely, just one. could that be it?
I don't think so, at all! I've used the Groupon too and it's been okay for me! So far I can't gather any normal logic! My purchase pattern and frequency is certainly more 'unusual' then yours.
That fraud detection software is running amok... Sephora needs to meet with its IT people... and I need to back away from them for a while.
I made just one purchase of $10 today of the MUFE duo - LOVE IT!!!! Everytime I go and make a purchase, I think it'll be my last now... This is not the association I want with my beauty shopping experience... very, very unsettling.
uhm, no, i never get gift cards, but for this order i did use the one i got from groupon. sincerely, just one. could that be it?
I don't think so, at all! I've used the Groupon too and it's been okay for me! So far I can't gather any normal logic! My purchase pattern and frequency is certainly more 'unusual' then yours.
That fraud detection software is running amok... Sephora needs to meet with its IT people... and I need to back away from them for a while.
I made just one purchase of $10 today of the MUFE duo - LOVE IT!!!! Everytime I go and make a purchase, I think it'll be my last now... This is not the association I want with my beauty shopping experience... very, very unsettling.
Quote: Originally Posted by teddybear88 /img/forum/go_quote.gif
I've paid for 100% of my items with TWO cards. It's either DEBIT or CREDIT card. I have NEVER used a gift card before. I'd say I pay about 80% debit card and 20% credit card. When I do go to a store (which is rarely), I pay CASH. I have NO financial problems. I have NO debts, and I have NO criminal record (unless you count the Sephora ban as one)!!!!!
My head already hurts from all the thinking about why I'm banned. So, perhaps, I'll leave the puzzle for you to figure out!!!
Oh gosh, they are just aweful!! I'm really sorry that Sephora is such a COW!
You've done absolutely nothing that is even vaguely in the neighborhood of anything that could be construed as 'fraud'...
I've paid for 100% of my items with TWO cards. It's either DEBIT or CREDIT card. I have NEVER used a gift card before. I'd say I pay about 80% debit card and 20% credit card. When I do go to a store (which is rarely), I pay CASH. I have NO financial problems. I have NO debts, and I have NO criminal record (unless you count the Sephora ban as one)!!!!!
My head already hurts from all the thinking about why I'm banned. So, perhaps, I'll leave the puzzle for you to figure out!!!
Oh gosh, they are just aweful!! I'm really sorry that Sephora is such a COW!
You've done absolutely nothing that is even vaguely in the neighborhood of anything that could be construed as 'fraud'...
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Thanx! I will most definitely write to them. The only thing I'm afraid of is that if I escalate things, they'll cancel or delete my account and I'll lose the 2500 points I have. I may have to venture out to a store and use up my 2500 points!!
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Thanx. It really helps that you and the other girls are here.....or I'd probably be going nuts!!! See, so for the life of me, I can't figure it out. Does using a promo code a few times (FOUR to be exact) warrant a ban??? Seriously, after spending thousands of dollars at Sephora, with NO returns, NO complaints (until last week), you'd think they wouldn't even bat an eye at allowing me to reuse a promo code!! I'm sure many of you gals out there have done this so be warned. Everyone, BE CAREFUL!!!! So, all because they're stingy with the promo code, they will lose thousands of my dollars each year. WAY TO GO, Sephora!!!!!
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Quote: Originally Posted by teddybear88 /img/forum/go_quote.gif
In my defense, my orders are NOT $1-$5 orders. Aside from one order I placed earlier this month that was $15, ALL my orders are at least $25. The reason I had to place multiple orders this time was because I was purchasing the Nails Inc. nail polishes which are on sale. I placed an order for myself and one for my sister. If any of you have ever purchased items on sale from Sephora, you will know that sometimes the items are out of stock and then suddenly appear again. Well, this happened and so I placed a third order to purchase the items that suddenly reappeared. Finally, after lying in bed for a few minutes, I suddenly thought of my friend's daughter who's a nail polish fanatic and would certainly LOVE some polish for xmas. Hence, the fourth order. I do enjoy the deluxe samples I get with promo codes, but I could care less about the 3 free samples as most of them are either given away or donated.
Like I said, the only thing I'm guilty with is using the promo code more than once. I admit, it's my fault. However, should I not at least get a warning or even the chance to explain myself?
I'm just so upset. They made me feel like I'm a criminal or something.....
oh, please don't think i was accusing you of anything! I think it's wrong all around that Sephora is doing this...they had to know things like this were going to happen, and frankly spending over $1000 I should damn well be able to split up a $50 order or whatever so I can best maximize discounts and freebies (and you'd better believe I have)
I was really just trying to state that comparing sephora free shiping (rouge or flash) to amazon prime isn't the same!
In my defense, my orders are NOT $1-$5 orders. Aside from one order I placed earlier this month that was $15, ALL my orders are at least $25. The reason I had to place multiple orders this time was because I was purchasing the Nails Inc. nail polishes which are on sale. I placed an order for myself and one for my sister. If any of you have ever purchased items on sale from Sephora, you will know that sometimes the items are out of stock and then suddenly appear again. Well, this happened and so I placed a third order to purchase the items that suddenly reappeared. Finally, after lying in bed for a few minutes, I suddenly thought of my friend's daughter who's a nail polish fanatic and would certainly LOVE some polish for xmas. Hence, the fourth order. I do enjoy the deluxe samples I get with promo codes, but I could care less about the 3 free samples as most of them are either given away or donated.
Like I said, the only thing I'm guilty with is using the promo code more than once. I admit, it's my fault. However, should I not at least get a warning or even the chance to explain myself?
I'm just so upset. They made me feel like I'm a criminal or something.....
oh, please don't think i was accusing you of anything! I think it's wrong all around that Sephora is doing this...they had to know things like this were going to happen, and frankly spending over $1000 I should damn well be able to split up a $50 order or whatever so I can best maximize discounts and freebies (and you'd better believe I have)
I was really just trying to state that comparing sephora free shiping (rouge or flash) to amazon prime isn't the same!
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Quote: Originally Posted by FormosaHoney /img/forum/go_quote.gif
I don't think so, at all! I've used the Groupon too and it's been okay for me! So far I can't gather any normal logic! My purchase pattern and frequency is certainly more 'unusual' then yours.
That fraud detection software is running amok... Sephora needs to meet with its IT people... and I need to back away from them for a while.
I made just one purchase of $10 today of the MUFE duo - LOVE IT!!!! Everytime I go and make a purchase, I think it'll be my last now... This is not the association I want with my beauty shopping experience... very, very unsettling.
hehe, glad u got the MUF pencils. but the cs did tell me that the 20gc will be out in a couple of weeks.
I don't think so, at all! I've used the Groupon too and it's been okay for me! So far I can't gather any normal logic! My purchase pattern and frequency is certainly more 'unusual' then yours.
That fraud detection software is running amok... Sephora needs to meet with its IT people... and I need to back away from them for a while.
I made just one purchase of $10 today of the MUFE duo - LOVE IT!!!! Everytime I go and make a purchase, I think it'll be my last now... This is not the association I want with my beauty shopping experience... very, very unsettling.
hehe, glad u got the MUF pencils. but the cs did tell me that the 20gc will be out in a couple of weeks.
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No worries, I'm just saying my orders are not small. I know people who put orders through with just a few dollars. I'm just stating that I haven't so the point of putting many orders with low $ amount doesn't apply for me. I wonder how many people Sephora has banned. I just looked on Sephora beautytalk and one girl says she placed 2 orders through in the span of 2 minutes. How come she's not banned???? This just DOES NOT make sense!!!!
gypsiemagic
Grace
Quote: Originally Posted by Naraku /img/forum/go_quote.gif
Quote: Originally Posted by FormosaHoney /img/forum/go_quote.gif
I don't think so, at all! I've used the Groupon too and it's been okay for me! So far I can't gather any normal logic! My purchase pattern and frequency is certainly more 'unusual' then yours.
That fraud detection software is running amok... Sephora needs to meet with its IT people... and I need to back away from them for a while.
I made just one purchase of $10 today of the MUFE duo - LOVE IT!!!! Everytime I go and make a purchase, I think it'll be my last now... This is not the association I want with my beauty shopping experience... very, very unsettling.
hehe, glad u got the MUF pencils. but the cs did tell me that the 20gc will be out in a couple of weeks.
they're already out, they start on the 4th.
Quote: Originally Posted by FormosaHoney /img/forum/go_quote.gif
I don't think so, at all! I've used the Groupon too and it's been okay for me! So far I can't gather any normal logic! My purchase pattern and frequency is certainly more 'unusual' then yours.
That fraud detection software is running amok... Sephora needs to meet with its IT people... and I need to back away from them for a while.
I made just one purchase of $10 today of the MUFE duo - LOVE IT!!!! Everytime I go and make a purchase, I think it'll be my last now... This is not the association I want with my beauty shopping experience... very, very unsettling.
hehe, glad u got the MUF pencils. but the cs did tell me that the 20gc will be out in a couple of weeks.
they're already out, they start on the 4th.
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Quote: Originally Posted by gypsiemagic /img/forum/go_quote.gif
they're already out, they start on the 4th.
guess, i still have to wait for the email.
also, have u guys had this problem. the sephora site is saying that my billing info does not match up with the financial institute's data. what's that about? but the order is showing up as pending on my bank account
they're already out, they start on the 4th.
guess, i still have to wait for the email.
also, have u guys had this problem. the sephora site is saying that my billing info does not match up with the financial institute's data. what's that about? but the order is showing up as pending on my bank account
B
ButterflyGrl
Guest
Well, I just placed my third order this morning. They are legitimate orders and I really hate feeling like my orders are being judged. I guess if I get banned sephora will be saving me some money, but rest assured when it happens I will be returning each and every item I have purchased.
Quote: Originally Posted by Naraku /img/forum/go_quote.gif
guess, i still have to wait for the email.
also, have u guys had this problem. the sephora site is saying that my billing info does not match up with the financial institute's data. what's that about?
I've not experienced that yet... Maybe try re-entering all information again, first deleting all information, logging out and then re-enter information. That's worked for me on a couple of websites.
guess, i still have to wait for the email.
also, have u guys had this problem. the sephora site is saying that my billing info does not match up with the financial institute's data. what's that about?
I've not experienced that yet... Maybe try re-entering all information again, first deleting all information, logging out and then re-enter information. That's worked for me on a couple of websites.
Quote: Originally Posted by biancardi /img/forum/go_quote.gif
that is kinda scary to read these comments about sephora cancelling orders and blocking members
I do most of my shopping on sephora and so what if I do multiple orders in a day and use promo codes? Why not? If they are complaining about the free shipping for Rouge members, then why doesn't Sephora get their act together and ship out multiple orders in one package per day? HSN does this quite a bit.
If promo codes are supposed to be for a 1 time use and the website allows multiple uses, they either need to allow those and not punish the customer or shell out some money for a programmer to fix that. As of this morning, I could still add the glitz bag to my cart if I wanted to - and I have 2 of them already.
I've ordered my favorite blotting papers many times now - I have 6 packages of them for me and got 5 of them for stocking stuffers. And no, I didn't order them all in one order - as I am a rouge member now (and yeah, free shipping is my bonus and there isn't any disclaimer on it) - if I want to order ONE of the bosca peppermint blotting papers at 5 bucks and that is the only thing there, that is allowed. If they want a minimum purchase now on every order, then they need to program that into their system. Amazon is doing that now (with their "add-ons" program)
Agree, very much.
that is kinda scary to read these comments about sephora cancelling orders and blocking members
I do most of my shopping on sephora and so what if I do multiple orders in a day and use promo codes? Why not? If they are complaining about the free shipping for Rouge members, then why doesn't Sephora get their act together and ship out multiple orders in one package per day? HSN does this quite a bit.
If promo codes are supposed to be for a 1 time use and the website allows multiple uses, they either need to allow those and not punish the customer or shell out some money for a programmer to fix that. As of this morning, I could still add the glitz bag to my cart if I wanted to - and I have 2 of them already.
I've ordered my favorite blotting papers many times now - I have 6 packages of them for me and got 5 of them for stocking stuffers. And no, I didn't order them all in one order - as I am a rouge member now (and yeah, free shipping is my bonus and there isn't any disclaimer on it) - if I want to order ONE of the bosca peppermint blotting papers at 5 bucks and that is the only thing there, that is allowed. If they want a minimum purchase now on every order, then they need to program that into their system. Amazon is doing that now (with their "add-ons" program)
Agree, very much.
Quote: Originally Posted by ButterflyGrl /img/forum/go_quote.gif
Well, I just placed my third order this morning. They are legitimate orders and I really hate feeling like my orders are being judged. I guess if I get banned sephora will be saving me some money, but rest assured when it happens I will be returning each and every item I have purchased.
Keep your receipts (packing slips) so that the store can't flag your for possible 'fraud' activity. The email receipts don't count in their book, yeah their own generated email receipt... It's such BS.
Well, I just placed my third order this morning. They are legitimate orders and I really hate feeling like my orders are being judged. I guess if I get banned sephora will be saving me some money, but rest assured when it happens I will be returning each and every item I have purchased.
Keep your receipts (packing slips) so that the store can't flag your for possible 'fraud' activity. The email receipts don't count in their book, yeah their own generated email receipt... It's such BS.
B
ButterflyGrl
Guest
Yes I save all my packing slips and I am also guilty of returning items, but if they don't like returns they should not allow them instead of allowing it and then flag people for doing it. I'm sure there is a very small percentage of "iffy" behavior (I refuse to use the word fraud -their use is ludicrous) that people have done, but by and large they are punishing a large amount of people for that small percentage of people's behavior. I have also done returns with a print out of the order from my online account. Not fraudulent behavior either, but likely enough to send me into the no online order zone.
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Quote: Originally Posted by FormosaHoney /img/forum/go_quote.gif
I've not experienced that yet... Maybe try re-entering all information again, first deleting all information, logging out and then re-enter information. That's worked for me on a couple of websites.
yeah, i did that and reentered my phone number and i received an email confirmation. let's see if my order gets cancelled again,,,,
I've not experienced that yet... Maybe try re-entering all information again, first deleting all information, logging out and then re-enter information. That's worked for me on a couple of websites.
yeah, i did that and reentered my phone number and i received an email confirmation. let's see if my order gets cancelled again,,,,
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Quote: Originally Posted by MUfiend /img/forum/go_quote.gif
Wow - In reading the ban stories, thats usually one of the first things that happens. I can't believe Sephora thinks it's OK to do this and not offer explanation or a way to fix it.
hehe, let's wait and see, so after banning does it mean u can't even buy from their store anymore?
Wow - In reading the ban stories, thats usually one of the first things that happens. I can't believe Sephora thinks it's OK to do this and not offer explanation or a way to fix it.
hehe, let's wait and see, so after banning does it mean u can't even buy from their store anymore?
