PopSugar Special Edition Resort Box

Makeuptalk.com forums

Help Support Makeuptalk.com forums:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
I did get a little bit different (if not really explanatory) response. I basically asked why some people had shipping notices while mine was delayed since I knew I ordered within the first hour.  Here's what they said:

Your request (#30301) has been solved. 
 

POPSUGAR Support, Apr 01 09:27:

Hi Heather!

Thanks for reaching out! We just want to let you know that he time of order didn't affect the shipping process! If you have any further questions, please don't hesitate to ask.

We appreciate your understanding and patience!

Best,

POPSUGAR Support

Have more questions? Check out our FAQs

P.S. Don't forget to follow us on Facebook, Twitter, and Pinterest

 
Quote: Originally Posted by had706 /img/forum/go_quote.gif
  I did get a little bit different (if not really explanatory) response. I basically asked why some people had shipping notices while mine was delayed since I knew I ordered within the first hour.  Here's what they said:

Your request (#30301) has been solved. 
 

POPSUGAR Support, Apr 01 09:27:

Hi Heather!

Thanks for reaching out! We just want to let you know that he time of order didn't affect the shipping process! If you have any further questions, please don't hesitate to ask.

We appreciate your understanding and patience!

Best,

POPSUGAR Support

Have more questions? Check out our FAQs

P.S. Don't forget to follow us on Facebook, Twitter, and Pinterest
Geez, who is running this company? Those of us that took a leap of faith and ordered pre-spoilers might be last to have our boxes shipped. I ordered Feb. 14th and because I live so close to gilroy mine while be among the last to be shipped, even though their wacked out shipping will take it north to Sacramento before it heads back down south to me.

 
I read where someone emailed CS to confirm that the weight on our shipping was correct (1.7 lbs) and CS confirmed that is the correct weight.

 
Quote: Originally Posted by LisaD123 /img/forum/go_quote.gif
  POPSUGAR Support, Apr 01 10:07:

Hi Lisa,

Thank you for reaching out and expressing your concerns! We understand your disappointment with the delay and we want you to know we truly do apologize. Our intent was never to inconvenience you! However, the date needed to be rescheduled to ensure that you received all the products in your Special Edition Resort box. Unfortunately, we are unable to alter/expedite any shipping, but please be assured that your tracking information will be emailed as soon as it has shipped.

Best,

POPSUGAR Support

Have more questions? Check out our FAQs

P.S. Don't forget to follow us on Facebook, Twitter, and Pinterest!

Seems like this is the standard response to everyone.



Quote: Originally Posted by had706 /img/forum/go_quote.gif
  I did get a little bit different (if not really explanatory) response. I basically asked why some people had shipping notices while mine was delayed since I knew I ordered within the first hour.  Here's what they said:

Your request (#30301) has been solved. 
 

POPSUGAR Support, Apr 01 09:27:

Hi Heather!

Thanks for reaching out! We just want to let you know that he time of order didn't affect the shipping process! If you have any further questions, please don't hesitate to ask.

We appreciate your understanding and patience!

Best,

POPSUGAR Support

Have more questions? Check out our FAQs

P.S. Don't forget to follow us on Facebook, Twitter, and Pinterest
I don't think the time/date the box was ordered makes any difference.  It sounds like the geographical region and anticipated shipping time is why some people's (ones farther from CA origin) boxes are shipping now. 

 
The timespan of my ordering, February 20th, them taking my money February 28 and the new projected ship date April 7th. So Maybe I will have my box by mid month? Really? Do they want to keep their customers? How hard would it have been for them to send a email with a explanation-apology and some sort of comp for taking our Money ages ago $5 off a future Box, or a small credit % to our account for future subscribtions. Really! How Hard Would That Be For them? Makes me wonder if they have financial issues if they don't have these boxes set up enough time in advance AND they need to have our money so far in advance of even shipping us what we are blindly purchasing from them. I don't have a real positive impression of this company at this point. Amazon, FabFitFun, Nordstroms, Macy's, Khol's, JCP's, and any fast-food-drive-thru make compensations when they don't follow through on completing your order in a timely fashion and they don't charge you so far in advanced on a blind order.

 
My guess is that they started printing address labels and the order they print out was based on zip code (simply the lowest numbers first), not that they were trying to compensate for the longer travel time or distance from CA--I live in Indiana, and I bet everyone in NY and NJ get their PS boxes days before I do... Usually mass mailings are sorted by zip code though.

I think what bugs me most is that they didn't delay sending all of them. I find it a bit unfair since they've had my money since Feb. 14th and that's not a small chunk of change. I wouldn't have bought it if it were a hardship; I just find it unfair some people are getting these way sooner than others. And I am disappointed on behalf of those who planned to get this before a trip/honeymoon!

 
I too got an email.   I don't mind the later mailing date, as I am not planning on taking any trips until late April and May, even then none of the 3 weekend get away's that are planned are in any destination that would scream resort to me.  I am upset that mine is not even initiated, or printed.  I live in Michigan and coming from California smart post is going to take forever, so going without spoilers is not going to happen.  I am sorry to those of you that have trips planned, that will be missing out on your box in time for your trip.  I hope this box is worth the $100.00+ dollars I dropped on it, because I could have bought a myriad of other items and they all would have been here by now. 

 
Wow, my box is being really wacky lol.. It went from Gilroy, CA to Watsonville, CA to Newark, CA and is now on it's way to Sacramento, CA... I'm in NJ... Not complaining really, but this is SO weird to me.

 
Mine went through the same CA cities, but left Sacramento almost 24 hours ago...no updates since.

 
Quote:Originally Posted by JenMiele78 /img/forum/go_quote.gif

Mine went through the same CA cities, but left Sacramento almost 24 hours ago...no updates since.


Yeh... my other PS boxes have never taken such an annoying and long tour of Cali. I really am not enjoying that the clearly paid for extra-slow shipping.
 
It's better than paying $7.95 for shipping each month like Social Bliss.  I would rather wait than pay that.  But that's me, personally.

 
Quote:Originally Posted by mishmish /img/forum/go_quote.gif

It's better than paying $7.95 for shipping each month like Social Bliss.  I would rather wait than pay that.  But that's me, personally.


I wouldn't care if it wasn't $100 :) /emoticons/[email protected] 2x" width="20" height="20" />
 
Quote: Originally Posted by camel11 /img/forum/go_quote.gif
  Quote: Originally Posted by mishmish /img/forum/go_quote.gif
  It's better than paying $7.95 for shipping each month like Social Bliss.  I would rather wait than pay that.  But that's me, personally.



I wouldn't care if it wasn't $100
smile.gif
Me either! Social Bliss's boxes have been perfecto ever since they started! :p /emoticons/[email protected] 2x" width="20" height="20" />

 
Quote: Originally Posted by mvangundy /img/forum/go_quote.gif
  Me either! Social Bliss's boxes have been perfecto ever since they started! :p /emoticons/[email protected] 2x" width="20" height="20" />
Agree. They are fantastic. I was just saying that I personally would wait a week instead of paying for shipping, regardless of overall cost.  But that is just me.

 
Quote: Originally Posted by mishmish /img/forum/go_quote.gif
  Agree. They are fantastic. I was just saying that I personally would wait a week instead of paying for shipping, regardless of overall cost.  But that is just me.
I do agree with you too, and for paying $8 in shipping we don't usually get Social Bliss until the end of the month anyways! 

 
I will say that I've had my eye on Social Bliss but the accessories they send out are things that I like to choose on my own because I have very specific taste. They are well curated boxes but I like to pick my own bags and hats from certain brands. I'm a color person, I'd choose a yellow bag over a black or white one ANY day. Popsugar gives me things I woudn't normally think to buy on my own - like the jewelry roll or even the Dial soap (which my family just finished last week). Dial normally makes my Eczema run rampant but I tried this and I liked the smell and I didn't have one break out. Now I know I can get that formula of body wash and it won't break me out. I like trying new things. So, for that reason, I prefer Popsugar.... and I agree, I HATE paying for shipping. Even if I already know that shipping is included in the price, I'm cool with that but if it's extra, even $3 extra it turns me off. That's why I didn't stick with Fancy box too. I'll pay $45 before I pay $40+ shipping. 

 
My complaint about Social Bliss is that every month seems to be geared towards a different style/type of person. The person who loved box one, most likely didn't care for box three because the styles are so different. I dunno, I'm still not convince Social Bliss is for me, nothing in there feels like I have to have it.

 
Quote: Originally Posted by Vikki120306 /img/forum/go_quote.gif

Wow, my box is being really wacky lol.. It went from Gilroy, CA to Watsonville, CA to Newark, CA and is now on it's way to Sacramento, CA... I'm in NJ... Not complaining really, but this is SO weird to me.

Ahhh welcome to the old days of PS shipping! They used to send all the monthly boxes out of Gilroy, before I guess they opened a NY hub... I'm in NYC and when they came from CA it would usually take 7-8 days (total, not business) to get to my doorstep. I'm guessing first spoilers will come Monday... hopefully sooner!

Edit: As a side note, I just did a quick instagram stalk (you know.. just in case) and while I didn't find anything I now have a SERIOUS craving for those snap peas from March!

 

Latest posts

Back
Top