I was referring to the most recent post in the thread.
"I have had two referral credits, and yet popsugar charged for my July box, how can I get them to use my free box status for next month? "
The answer to that question, as she phrased it, is on this page, and I wondered if she was trying to make some kind of joke about how badly we need an FAQ. Because why else would you ask a question that has already been answered on the same page? Turns out that she was asking a slightly different question.