POPSUGAR Must Have February 2013 Box

[BeachBoheme]

Well, I got the pink wrap. Which I just won't ever use because I wrap my shower/bath towel around me, and then wipe my hands as necessary on it while applying my make-up (you know ... to get rid of excess moisturizer, BB cream, etc). Even though I *hate* the colour pink with a passion (no pink exists that doesn't make me look like utter shit), getting that all nasty with excess make-up stuff just feels mean. I'll prolly find a friend* to give it to.

My HPs were a colour that I'm sure someone would think was a lemony-yellow. To me, though, it just looks more like baby-shit yellow (sorry, just got done watching Fast N Loud, and that's the word they used to describe the *exact* colour yellow). I haven't tried them on yet, though I'm pretty sure they'll fit. I'm between 8 & 10.

Cacao nibs ~ those will get eaten by my hubby. I can't stand dark chocolate ~ I'm more of a nasty-ass gumball kinda chick.

Safe Haven book ~  there's no zombies, no ax-wielding lunatics, no serial killers, nor dysfunctional cartoon people. So, yeah ... not my thing. I'll prolly give this to a friend.

Convo hearts. Yes, they taste like slightly sweet pepto-bismal tabs, but I ate them anyway. My gumball machine was just too far and the convo hearts were *right there.*

Lip stain ~ I got romantic ~ not my colour at all. I can really only pull off nudes or mauves. This, too, will go to a friend.

* If my daughter can't use it or doesn't want it, it'll go to a friend.
I'll subscribe for another month or two. I do feel that the items are of good quality, they're just not my personal thing. I still hold out hope! <3

 

[emilytaylor]

I never posted what I got! 

My wrap was white. 

HP in Navy-Super comfy! 
Revlon in Honey-I exchanged it at Walgreens for Crush
And cocoa nibs. I wasn't going to put this anywhere near my mouth, milk chocolate girl here. My boyfriend liked them though. 
 

Aaannddd the wrap fits! I usually fit right in the middle-end of the one size category, so I was a little worried with all of the fuss going around. But it works! I don't think it is $84 quality though. 

I think my favorite thing was the Hanky Panky panties. I want to order more, but they are so expensive! 

 

[geniabeme]

I didn't get the Feb box but I love all the items in it! I just signed up for March so I am hoping its good too!

 

[summerflood]

Someone in a group I am a part of on Facebook said that PS customer service got back to her and will be sending her undies and a wrap in her size. Anyone else hear back from CS yet? I'm still waiting to hear back from them about the lip stain. 

 

[meaganola]

Originally Posted by summerflood /img/forum/go_quote.gif

Someone in a group I am a part of on Facebook said that PS customer service got back to her and will be sending her undies and a wrap in her size. Anyone else hear back from CS yet? I'm still waiting to hear back from them about the lip stain. 

I'm PMing with someone (don't know if she wants her name dragged into this, so I'll leave that out of this post) who said that PS did send her back a very nice email, but I don't know any details of how they fixed things for her.  I haven't heard anything back yet (not too worried about the response time because it took several days last month when my watch arrived broken, and it hasn't been as long as that took yet), but...  Um.  A wrap in her size?  When the whole problem is that it isn't *made* in larger sizes?  I don't get that.  

(And what was wrong with the lip stain?  Was it just straight-up missing?)

 

[summerflood]

I'm thinking that maybe the wrap will be a different brand or maybe even a robe instead? 

Yes, with the lip stain, I just didn't get it /emoticons/[email protected] 2x" width="20" height="20" />

 

[tdero]

Originally Posted by summerflood /img/forum/go_quote.gif

Someone in a group I am a part of on Facebook said that PS customer service got back to her and will be sending her undies and a wrap in her size. Anyone else hear back from CS yet? I'm still waiting to hear back from them about the lip stain. 

no I haven't. I haven't tried on the undies to be frank... the wrap fit around me "alright", but it was way too short.

 

[brokenship]

I haven't heard back either, but frankly I don't think I really want a replacement. I was upset with the sizing issues and I felt since they were hearing from a bunch of girls who were plus sized they needed to know it affected both ends of the spectrum.

 

[PinkShanyn]

POPSUGAR Support, Feb 18 20:01 (AST):

Hi Shanyn,

We would like to sincerely apologize that you have had such a negative experience with us so far. We did not mean to offend you with our previous response, we just wanted to let you know that we are absolutely looking into what can be done about this.

Please know that we really care about our customers and would never want to offend you with a product that sends a negative message. It is our intent to always have the POPSUGAR Must Have experience be a positive one.
We would like to offer you the option of having the same products — the Hanky Panky and the Brokedown robe — but a different fit that is more accommodating.

Please let us know if you are interested in receiving the two items as referenced above. Our apologies again for any disappointment you felt in opening your February Must Have box as it should be as special to you as you are to us as a customer.

We look forward to hearing back from you.
Best, 
POPSUGAR Support


YAY!

 

[summerflood]

Originally Posted by PinkShanyn /img/forum/go_quote.gif

POPSUGAR Support, Feb 18 20:01 (AST):

Hi Shanyn,

We would like to sincerely apologize that you have had such a negative experience with us so far. We did not mean to offend you with our previous response, we just wanted to let you know that we are absolutely looking into what can be done about this.

Please know that we really care about our customers and would never want to offend you with a product that sends a negative message. It is our intent to always have the POPSUGAR Must Have experience be a positive one.

We would like to offer you the option of having the same products — the Hanky Panky and the Brokedown robe — but a different fit that is more accommodating.

Please let us know if you are interested in receiving the two items as referenced above. Our apologies again for any disappointment you felt in opening your February Must Have box as it should be as special to you as you are to us as a customer.

We look forward to hearing back from you.

Best, 

POPSUGAR Support

YAY!

That's great! What a nice reply. I wish more companies did business like this.

 

[brokebeautyblgr]

Originally Posted by PinkShanyn /img/forum/go_quote.gif

POPSUGAR Support, Feb 18 20:01 (AST):

Hi Shanyn,

We would like to sincerely apologize that you have had such a negative experience with us so far. We did not mean to offend you with our previous response, we just wanted to let you know that we are absolutely looking into what can be done about this.

Please know that we really care about our customers and would never want to offend you with a product that sends a negative message. It is our intent to always have the POPSUGAR Must Have experience be a positive one.

We would like to offer you the option of having the same products — the Hanky Panky and the Brokedown robe — but a different fit that is more accommodating.

Please let us know if you are interested in receiving the two items as referenced above. Our apologies again for any disappointment you felt in opening your February Must Have box as it should be as special to you as you are to us as a customer.

We look forward to hearing back from you.

Best, 

POPSUGAR Support

YAY!

That's awesome!

 

[elb622]

Overall, I really liked this box.  I'm not a skinny girl by any means, but the wrap and undies will do.  The wrap may be a little short for my taste, but it's not meant to wear out in public so I'm cool with it.  The undies don't exactly fit the way that I like, but whatever....I'll still wear them.  I like getting things like this in my box, so I hope all the complaining to PS doesn't deter them from including things like this in the future. I completely understand where it's coming from though.  Oh...the chocolates were GROOOOSSSSSS! IMO =)

 

[cmello]

I had the dark chocolate pearls in my vanilla frozen yogurt over the weekend and they were amazing!!!!!. Maybe they taste better with ice cream or fro-yo.

 

[tdero]

I canceled my box. The wrap fit, but was just too short, but that's alright I suppose, I'll either add fabric to it or gift it. This was my first box... and for me, I didn't find enough value in it personally to justify spending $35 a month... I'd rather just go out every month and spend that money elsewhere. Oh well, at least I gave it a shot! Hope you all enjoy next months!! /emoticons/[email protected] 2x" width="20" height="20" />

 

[roxyupallnight]

I got pretty much the same email and they are sending new items, my email was almost the same as the one above but had more apologizes and actually asked me to come back to PS (I had canceled) but I of course came back with my husbands money, lol. It was bizarre because I got the email at 1am. Lol. But yes, they seem to be sending out replacements. Also HP sent me an email saying that PS ordered a surplus of plus size and petite thongs and to contact them for a replacement, which is already being taken care of. I like the PS followed up with me with a phone call. Top notch CS for sure!

 

[tdero]

Originally Posted by roxyupallnight /img/forum/go_quote.gif

I got pretty much the same email and they are sending new items, my email was almost the same as the one above but had more apologizes and actually asked me to come back to PS (I had canceled) but I of course came back with my husbands money, lol. It was bizarre because I got the email at 1am. Lol. But yes, they seem to be sending out replacements. Also HP sent me an email saying that PS ordered a surplus of plus size and petite thongs and to contact them for a replacement, which is already being taken care of. I like the PS followed up with me with a phone call. Top notch CS for sure!

well, I already canceled. I know it sounds silly, but I am just afraid to spend $35 for next month, and get a box full of items I am excited about but can't use. Maybe if I hear back from them, they can change my mind and I'll re-sub, but I doubt it. I am glad it worked out for you though!

 

[skylola123]

What is Popsugars contact info?

I can't seem to find it...

 

[KayEss]

Originally Posted by skylola123 /img/forum/go_quote.gif

What is Popsugars contact info?

I can't seem to find it...

https://musthave.popsugar.com/contact

 

[Schmootc]

It's funny, I got the October, November, January, February and luxury boxes and this is the first one I am actually really pleased with. And the luxury one would be my second favorite. Which both seem to both be ones that a lot of other people were unhappy with, for a variety of reasons. I didn't have any issues with broken soap or anything with my luxury box and I am able to wear at least the wrap from February though. (I haven't tried on the Hanky Panky underwear yet.) I was actually thinking about canceling before this month. The wrap is what stopped me from canceling. For me, one thing I really like that I would pay $35 for is enough to keep me around for another couple months. It's when I don't find anything I like a lot or can use that's worth some $ month after month that I think about canceling. And I will admit that I do like the element of surprise. It's like Christmas - except the people picking the gifts generally have a better idea of what to get me than my family usually does. Though they do still blow it sometimes, the anticipation is fun regardless.

 

[MaiteS]

just signed up for this subscription and im excited. ive seen lots of reviews/unboxings so i cant wait for march's box.