Originally Posted by KayEss /img/forum/go_quote.gif
I fit within the "one size fits most" category but it bums me out that others do not and can't use their boxes as a result. I think the FAQ needs to caution that some one size fits most items will be sent out. I understand them sending these things out, but that needs to be done with full disclosure. Curious to see what the PS response is. Probably a "give it to a friend!" cop out.
If they do say that, I will reply, "Thank you for letting me know that you truly do not understand why I am upset and that you truly do not value my money and enthusiastic support over the establishing months of this subscription. I am now a former subscriber." Yes, it's witchy and passive aggressive. I'm a native Portlander. That's how we are. I'm pretty sure it's in the water.
But I hope that they were just ridiculously clueless, did not think things through, and are now sorting out something to fix the situation that does not involve sending out "replacement items" since those are usually things that they already sent out in prior months, and since I've been a subscriber from month one, I already have everything except for things from the Luxe Box, and I'm not really interested in any of those things -- especially the bracelet because, again, that would show that they just don't get the size thing and don't care enough to consider it to be important, and that tells me that, like J.Crew and Banana Republic, they don't want fat chicks as customers. I'll take my money to Powell's and sign up for Indiespensible, where the only size that matters is that of your bookshelf.