PopSugar Holiday for Her 2014

[DianeER]

Well, hm.  It's been six days now that my Popsugar LE has had a label made but done absolutely zilch.  I guess I have to email and ask what's going on.  I really want this before Christmas because I want to give part of it as a gift!

I ordered two Popsugar LE boxes on 11/20, one for me and one as a gift. The gift had its shipping label created on 12/2 and has already been shipped across country and delivered; mine had its shipping label created on 12/10 and is still sitting somewhere having not started its journey. I opened a question ticket about the shipping discrepancy on 12/6 (before my box had a label) but they have not addressed it. Anyone have any suggestions about how to speed this along or get them to respond? I am despairing of mine arriving before Christmas, given how long shipping usually takes. Thanks.

 

[sylarana]

Trying to write here without seeing the spoilers.

I am really frustrated with them. I ordered my box on Nov 12th .. more than a month ago. And, it still hasn't shipped. And, now they send me an email telling me I get $15 off if I order now and promise to ship so people receive it by the 23rd? I was told I'd get the box mid month which is not going to happen as it would have to be beamed to me overnight ...

I have to say, I really really hope I will not buy anything else from them ever again. This is just no way to satisfy customers .. all they seem to care about is to make money no matter what. Which I guess is their choice .. I just feel like there are much more worthwhile companies to give it to.

 

[sldb]

I don't know how to help you. I ordered LE Holiday for Her and a December box. Paid full price for both. Neither has shipped. LE had label created on 12/10 but nothing else. I emailed over a week ago and nothing. I messaged Popsugar on Facebook a couple of days ago asking about them. Finally got a response, but it was just the party line of "you'll get it in time for the holidays." I pointed out that I can see what is moving through the Fedex system and how long boxes typically take to get to me. I asked for a resolution. At that point, they decided to just ignore me.

 

[Luxx22]

Jealous of you Ladies!!! Those boxes look amazing!! - Can't order because they don't ship to Canada /emoticons/[email protected] 2x" width="20" height="20" />

 

[Teach22]

In the email they sent out today with the coupon codes it said 3 days left  to save and secure Dec 23rd delivery. Sounds like a big promise to make eek but hopefully it means all you ladies who haven't gotten their boxes yet will also see them by the 23rd.  Fingers crossed.  

 

[lns02]

I also got a shipping notice stating delivery on the 26th and my December box doesn't even have a label yet.  Not a lot of faith that I'll be able to use the boxes for gifts.   /emoticons/[email protected] 2x" width="20" height="20" />

 

[lloronita]

When Fedex updated this AM, the delivery dates moved up!  Hopefully we'll all get our boxes earlier than we thought.

 

[MoiSurtout]

I ordered with the December box promo a few days ago, and my box is scheduled for Christmas Eve; it usually arrives one day early.

That's great, but I wouldn't believe any new promises about arrival dates at this point. I feel like they don't take everyone's location into account when they say that; there are always people who receive their boxes quite late after everyone else. (I'm usually one of them.)

 

[sldb]

Wait...you ordered a few days ago and your box has shipped?

 

[sylarana]

Yes, I've seen a few comments like that on FB. It's unbelievable!!!

I ordered the day after the box was announced in November (over a month ago). I'm not getting a free December box or $15 off .. and my box still hasn't shipped.

I think they've been hijacked by aliens or they are conducting some psychological experiments to see how far they can push idiots like myself. Never heard of such terrible order fulfillment processes elsewhere.

 

[jackieee]

I got my box today, and wow, it has got to be my most favorite PS box ever!! I love everything. I may buy myself more of those candles...I'm on a gold kick right now, and the scent is perfect!!

I almost want to buy another box...I wonder if it would be worth it. I've always wanted the highlighter (there's $50), the nail polish is to die for but I rarely use up a nail polish bottle since I have so many, the candle is amazing ($23), ExfoliKate is one of my favorite products ($22), I am addicted to sugar so of course I love chocolate, you can never have too many blankets...I could gift the clutch (or sell) since I don't need two.

What to do, especially with the $15 off code... 

 

[Teach22]

Attention Kate Somerville fans I just got an email with a code for 25% off your entire purchase it expires today, FRIENDS25 .  Happy shopping ladies /emoticons/[email protected] 2x" width="20" height="20" />

 

[Shauna999]

I got my box today, and wow, it has got to be my most favorite PS box ever!! I love everything. I may buy myself more of those candles...I'm on a gold kick right now, and the scent is perfect!!

I almost want to buy another box...I wonder if it would be worth it. I've always wanted the highlighter (there's $50), the nail polish is to die for but I rarely use up a nail polish bottle since I have so many, the candle is amazing ($23), ExfoliKate is one of my favorite products ($22), I am addicted to sugar so of course I love chocolate, you can never have too many blankets...I could gift the clutch (or sell) since I don't need two.

What to do, especially with the $15 off code...

I feel the same way-- I'm so tempted!!

 

[MoiSurtout]

Wait...you ordered a few days ago and your box has shipped?

It did! I was surprised too... but it'll still be a long time before it gets here. 

 

[sldb]

The reason I was surprised is because I ordered mine in November and it hasn't shipped yet.

 

[jesemiaud]

I got my box today and I absolutely love everything! Definitely the best LE box to date!

 

[jebest]

Mine has not shipped yet... patiently waiting, kind of.

 

[Sadejane]

I caved and bought this box with the free December box code.  I figured that extra December box will be perfect to break up into gifts, and makes the total value over $400 (vs. using the $15 off code).  Fingers crossed I don't run into any glitches with shipping. . .I still don't have my regular December box (and they haven't even billed me for it yet!).  

I already have the luminizer so I'm sure I'll give that to someone as a gift.  The Kate Somerville does amazing things for my skin, so I'm always happy to have more.   /emoticons/[email protected] 2x" width="20" height="20" />

The clutch looks beautiful, but I rarely dress up and go out on the town.  What have you all been using the clutch for?   

 

[popwhat]

ugh.  My box shipped forever ago 12/5 and STILL isn't here.   I just checked the shipping again and the estimate actually pushed back to 12/20 (previously was saying the 18th)!  what the heck!  my december box shipped after this and came on Saturday.  I'm getting so impatient! 

 

[sandyeggos]

ugh.  My box shipped forever ago 12/5 and STILL isn't here.   I just checked the shipping again and the estimate actually pushed back to 12/20 (previously was saying the 18th)!  what the heck!  my december box shipped after this and came on Saturday.  I'm getting so impatient! 

My FedEx account had the LE box show up on the 10th, and it's been almost a week, still shows as 'Label Created' and the delivery date still shows as last Friday. /emoticons/[email protected] 2x" width="20" height="20" />

Also, for anyone that emailed them about getting a December box if you already ordered an LE box have theirs get shipped yet?