PopSugar Holiday for Her 2014

[sylarana]

I'm hoping the clutch will be a good size for my kindle. I just hope I'll get it before we leave for our vacation on the 26th.

Btw .. since they originally stated that the boxes would arrive mid December and for those of us still without boxes shipped, you can tell them that you do not consent with the delay and that you want a refund. There is a law backing that up .. I've relied on that for the mother's day glossybox.

 

[sylarana]

About the free December box. I've asked them to honor the code (which is the least they can do in this mess), but they simply ignore me.

What I'm thinking is that since I have a 6month subscription, I'm at the bottom of their importance list. They have me anyways. And, they are now just waiting for the December box to sell out at which point they'll reply to let me know that they are very sorry, but since the box sold out, they cannot honor the code anymore.

That's probably also why they have my For Her box at the bottom of the importance .. after all what does it matter to them if I get it in the time they promised .. they won't be getting more money from me for months anyways .. so they are rather targeting new people, making them happy initially and then the cycle repeats itself.

I just don't get it .. I love their boxes. They used to be responsive and helpful and now?

Oh well .. happy holidays I guess!

(I'm just glad, I'm in CA, so there is still a chance I'll get the box before Xmas .. but for those living farther away from Gilroy??)

 

[sandyeggos]

I'm hoping the clutch will be a good size for my kindle. I just hope I'll get it before we leave for our vacation on the 26th.

Btw .. since they originally stated that the boxes would arrive mid December and for those of us still without boxes shipped, you can tell them that you do not consent with the delay and that you want a refund. There is a law backing that up .. I've relied on that for the mother's day glossybox.

That is actually a good point. I think once the 20th hits, it's no longer considered 

mid December. Perhaps, my LE box is delayed because they'll ship it with a December box at the same time? 

 

[DianeER]

My FedEx account had the LE box show up on the 10th, and it's been almost a week, still shows as 'Label Created' and the delivery date still shows as last Friday. /emoticons/[email protected] 2x" width="20" height="20" />

Also, for anyone that emailed them about getting a December box if you already ordered an LE box have theirs get shipped yet? 

I ordered an LE box on 11/20, then emailed them about the JOY code and they told me they would ship a Dec. box as well. I finally had a shipping label created on 12/10, and just yesterday (12/15) it was picked up by FedEx (and will take 9 ridiculous days to get here, when I could drive there to pick it up in a few hours). I do not know whether the shipment to me will include both boxes or only the LE, they were not explicit (and I never got a line-item for an order for the Dec. box). I should know in a couple more weeks.

 

[sandyeggos]

I ordered an LE box on 11/20, then emailed them about the JOY code and they told me they would ship a Dec. box as well. I finally had a shipping label created on 12/10, and just yesterday (12/15) it was picked up by FedEx (and will take 9 ridiculous days to get here, when I could drive there to pick it up in a few hours). I do not know whether the shipment to me will include both boxes or only the LE, they were not explicit (and I never got a line-item for an order for the Dec. box). I should know in a couple more weeks.

You and I are in the same boat with the box ordering situation. Please let me know what you end up receiving. !

 

[phanne]

FYI:

We are scheduled to ship the complimentary December boxes on the 17th. Please feel free to reach back out to us later this week and we'll be able to further assist.

 

[jackieee]

About the free December box. I've asked them to honor the code (which is the least they can do in this mess), but they simply ignore me.

What I'm thinking is that since I have a 6month subscription, I'm at the bottom of their importance list. They have me anyways. And, they are now just waiting for the December box to sell out at which point they'll reply to let me know that they are very sorry, but since the box sold out, they cannot honor the code anymore.

That's probably also why they have my For Her box at the bottom of the importance .. after all what does it matter to them if I get it in the time they promised .. they won't be getting more money from me for months anyways .. so they are rather targeting new people, making them happy initially and then the cycle repeats itself.

I just don't get it .. I love their boxes. They used to be responsive and helpful and now?

Oh well .. happy holidays I guess!

(I'm just glad, I'm in CA, so there is still a chance I'll get the box before Xmas .. but for those living farther away from Gilroy??)

How long ago did you email them? It took them 5 days to reply to mine.

 

[jackieee]

FYI:

We are scheduled to ship the complimentary December boxes on the 17th. Please feel free to reach back out to us later this week and we'll be able to further assist.

Oh good! I came here specifically to ask if anyone knew when the free boxes were shipping out. So we will probably receive them after Christmas, but you never know! Sometimes my box is here really quickly and other times it takes freaking forever. 

I wonder when they will send out my missing necklace from the December box! Although I suppose I don't even really need it since they're sending me the complimentary box.

 

[sylarana]

I think my first email was about a week ago ... Just before i got the shipping notice which still only leads to label created.

 

[sylarana]

I sent another email today and got a reply to that one with a few hours. And, a little while later my box was handed over to FedEx. They agreed to send me an extra December box honoring the joy code.

I'm ok with that solution .. it'll be too late for gifts, but I can keep them for birthdays etc. My mom is going to love the scarf and I'm sure I'll find someone else for the necklace. Come to think of it, I've only worn my scarf once .. maybe I can just give that one to my mom?

I'm very glad they finally responded .. just wish it wouldn't take getting close to harassing them to get a reply.

Can't wait to get the box!

 

[MET]

sylarana, on 16 Dec 2014 - 10:47 PM, said:
I sent another email today and got a reply to that one with a few hours. And, a little while later my box was handed over to FedEx. They agreed to send me an extra December box honoring the joy code.

I'm ok with that solution .. it'll be too late for gifts, but I can keep them for birthdays etc. My mom is going to love the scarf and I'm sure I'll find someone else for the necklace. Come to think of it, I've only worn my scarf once .. maybe I can just give that one to my mom?

I'm very glad they finally responded .. just wish it wouldn't take getting close to harassing them to get a reply.

Can't wait to get the box!

I wished this worked for me.  I ordered the Holiday box (after all of the spoilers were released) with the free Dec. box.  The holiday box shipped on the 12th with delivery scheduled for 12/26 but yet no December box.  I've been writing them every other day to no avail.  

 

[sylarana]

I saw on FB that they are planning to send all the free December boxes out on the 17th (so tomorrow? ).

 

[Krash]

Have there been any variations (throw color, clutch color)?

 

[Saffyra]

So, I also emailed about my LE box only having a Label Created.  I also had contacted them about the JOY december box and they told me they would send one.

Im guessing that they'll be shipping both boxes together, along with everyone else who ordered when the code actually came out.  So all LE boxes with free December JOY boxes, will go out at the same time, no matter WHEN the LE box was ordered.

I'm okay with that.  The rep I talked to said that they *would* arrive before Christmas though I would not receive a separate tracking code for the December box.  Maybe Express shipping or something?  He was pretty definite on it arriving before Christmas.

 

[sylarana]

I just checked my LE box tracking which was handed to FedEx about 3 hours ago and it's shipped via FedEx ground .. not smartpost. Scheduled to arrive tomorrow?? (Gilroy is just an hour away, but usually the boxes take a 3-4 day trip via Sacramento.)

 

[Saffyra]

Just got tracking for my LE!!

Scheduled to arrive Thursday! Yesss!!

 

[Weebs]

I finally got my LE box today and I love it.  Still no shipping for my Dec box though....

 

[lauradiniwilk]

I got my box!  The clutch was bigger than I thought, I love it!  I love how all of the items are in the same color palette.  It makes me want to snuggle in the blanket with my painted nails, smelling the candle and eating the chocolates while I play with the makeup....okay, fine, I do that with every box I get anyway. 

 

[jebest]

My LE box label was created Monday morning, still has not shipped. My free December box with it had a label created this am and it has shipped as of now.. so wth? Why is my le just sitting around? Oy

 

[MET]

They still haven't shipped the free December box and my LE "shipped" on the 12th due to arrive after Christmas.  If I don't hear from Customer Service by Friday, I'll file a dispute with the credit card company - probably for the $20 Black Friday box.  I was really hoping that they would turn around their service ,,,,