OuiPlease [spoilers]

[sparklesgirlxox]

Interesting.

Technically, the current box should ship the last day of June and arrive in July (if the past is anything to go by). So it's not on time. It's late. And I'm pretty sure the 1.3 was the April box (it was supposed to ship last day of April). 

However it does feel like they lost a month in there and are waffling their dates around.

I think the people who have the most to be upset about are the people who bought Annual subscriptions when the promised value was $400. Not that monthly subscribers shouldn't be upset (they should) but they can stop subscribing whereas the yearly folks are stuck.

I feel like they need to offer some sort of compensation or gift to the yearly people who bought six boxes under the impression they would be worth $400 only to find out afterwards that only one or two of the six will be worth what was promised when they signed up. Especially since they also fell through on their discount for yearly members in the shop. Anyone else remember that?

 I am a yearly subscriber and do feel really misled . All my attempts to communicate with them have led nowhere. I have also requested to get out of my yearly sub at a prorated amount and got no answer to that either.   When you sign up for something its a legally binding contract on their part. If they do not hold up their end of the deal they are in default of the initial agreement.   They have been send all kinds of letters regarding this from myself and others I know.  None have been replied to over the last month or so.   I have no idea what will happen with this box or if they will be able to even complete the year I signed up for. I have got 2 boxes so far.  Each with a retail value of   125-150  area.  They have  really soured me to ever trusting a sub that is new and buying a yearly sub.  I hope they make up for all of this but  I am not so optimistic.

 

[Saffyra]

I think that Annual Subscribers would have grounds for a chargeback via credit card companies. Depending on the contents of this next box and whether or not I ever receive my replacement items, I'm considering it. I hate to give up on them because the whole idea is pretty amazing but... I also don't like to be taken advantage of.

 

[sparklesgirlxox]

My friend tried to do a charge back because she wanted to cancel her annual sub,  She claimed they did not send what they promised.  The credit card company contacted ouiplease and they sent shipping info saying they sent the correct amount of items. When they actually provide shipping info it may be hard to dispute the value if they claim they sent  more than they did.   That's why I feel I cannot do a charge back they will just claim they sent what I ordered even though they did not. It is my fault for being stupid enough to trust them. I learned my lesson. Hope I get my  4 more boxes because I only got 2 so far.  I wouldn't be surprised if they went out of business.

 

[boxesandboxes]

My friend tried to do a charge back because she wanted to cancel her annual sub,  She claimed they did not send what they promised.  The credit card company contacted ouiplease and they sent shipping info saying they sent the correct amount of items. When they actually provide shipping info it may be hard to dispute the value if they claim they sent  more than they did.   That's why I feel I cannot do a charge back they will just claim they sent what I ordered even though they did not. It is my fault for being stupid enough to trust them. I learned my lesson. Hope I get my  4 more boxes because I only got 2 so far.  I wouldn't be surprised if they went out of business.

people should use this thread - it proves none of us got the value promised. not that I am bothering with values (unless this next box goes horribly awry). 

 

[Barbie Allen]

Sparklesgirl is correct. Because they can prove that they shipped us the products that they consider correct, we are not able to do a charge back. I threatened it knowing that, hoping they would have the decency to issue a refund. But we do not have grounds for a charge back .

 

[emf999]

I cannot believe they are using the "lost in the mail" excuse again. Strike that. Yet again.

I received an email saying I'd get shipping notice today for my "gift" but nothing yet. They have until tomorrow morning and then after the June/July box that's it from me; I'm out.

 

[Saffyra]

A shipping notice shouldn't constitute a validation that the correct products were sent. (I'm not saying it doesn't since I know nothing about chargebacks). Because what if they sent you the package but inside was someone elses order? It's not proof that you received the right thing although it is proof that you were sent something.

In sparklesgirls case, she has PROOF via email that she didn't receive what she should have. Would that help if she wanted to get her money back? I mean, they admitted they didn't send her everything.

I'm not really considering doing it or anything (yet) and I used Amex (they're pretty awesome when it comes to stuff like this) so I'm not super concerned (yet). The July box might make me consider it. We'll see.

 

[Saffyra]

Just got a shipping notice (for real) It's still .6lbs though :\

 

[boxesandboxes]

Just got a shipping notice (for real) It's still .6lbs though :\

did you request something extra? it doesnt sound like it would be july. 

 

[Saffyra]

This is for my replacement items because I had an empty jewelry packet and my beauty oil spilled on literally everything in the box.

I wish it was for the next box!

 

[Mopeysealion]

Just got a shipping notice (for real) It's still .6lbs though :\

I've seen people post that they either got a .6 pound replacement shipment or a 1 pound, so I wonder if your replacement items will be similar to what was in other .6 packages?
I decided long ago that I thought the next box would ship in August, since their last box shipped in May, and I'd rather be pleasantly surprised than disappointed. I also am assuming that Sothys will be included, since it was in all of their previous boxes, but it would also be a pleasant surprise if they left it out.

I don't follow currency trends, but I wonder if the cost of the dollar versus euro changed in the dollars favor since they first started? That would effect pricing.

 

[emf999]

Out of the blue I received a package yesterday with some repeats from the 1.3 box (soap, elixir, hand cream and foot cream).  I'm done.

 

[jiblet]

people should use this thread - it proves none of us got the value promised. not that I am bothering with values (unless this next box goes horribly awry). 

I have to chime in here. I was the MOST excited for this sub and the two themes I recieved were nice but I felt like I was always missing the one really neat thing they were offering. I thought Ok this time I got the lesser box I will get the really fun box next time but no I didn't. I felt like everyone was getting the cool stuff and I was getting left overs. I started as a seasonal subscriber and after the first box decided to make it a yearly but when I got the second box I had enough of feeling slighted. It's the truth I felt really just overlooked buy Oui Please and so I cancelled. They tried to tell me that yearly subscribers cannot unsub but I explained to them that I was a monthly subscriber and had recieved two boxes. The next box would have been summer so no merchandise had been sent plus there was nothing on the web site about no cancellations. They did refund my yearly sub charge which was greatly appreciated. The French theme is wonderful I just feel like Oui Please is having a rough start. I will check back in with them perhaps another time.

 

[Amy Cipolla Barnes]

Out of the blue, I got a plain mailer with a hot pink clutch with the chain. I got the blue version in my first box. I had messaged them after the last box about the missing "ring". They told me they were sending a replacement item--the clutch was it. I think one of the better replacements but odd. If anyone is looking for the elusive Hediard caramels, the Trader Joe caramels are a close match. I put them in my empty tin. /emoticons/[email protected] 2x" width="20" height="20" />

 

[boxesandboxes]

man, i don't think people want to hear that.  those of us who actually got that piece of metal will never wear it - and would rather have that. LOL. 

 

[Amy Cipolla Barnes]

My box was also worth about $200 so maybe the replacement item reflected that. Very light box in terms of items.

 

[DianeER]

I've seen about a dozen possible spoilers for this box, and got a correspondence from OuiPlease customer service (responding to my email) reassuring me that 1.4 would be much better for everyone. I am really looking forward to this box!

 

[Saffyra]

Out of the blue, I got a plain mailer with a hot pink clutch with the chain. I got the blue version in my first box. I had messaged them after the last box about the missing "ring". They told me they were sending a replacement item--the clutch was it. I think one of the better replacements but odd. If anyone is looking for the elusive Hediard caramels, the Trader Joe caramels are a close match. I put them in my empty tin. /emoticons/[email protected] 2x" width="20" height="20" />

please tell me that it was .6lbs.... >.<

Mine will be here on Monday. I've never gotten a clutch (and some people have gotten two already!) and I want one sooo bad! /emoticons/[email protected] 2x" width="20" height="20" />

 

[Mommacheeta]

Finally got a replacement. I am happy with what I got so I will drop my dispute. I feel bad for the people that hardly got a replacement. I got hand soap, satchel of lavender, foot cream, and a bracelet. The bracelet is valued at 40$....although I wouldn't sell it for more than 10$. Either way they sent me decent replacements and I hope the next box is much better. These last couple months haven't been good to me with subscription boxes. I got the cfda box and this one of course. Also subscribe to marvel collector corps and never got my June box or and correspondence from them. On top of that they are selling their "exclusive" boxes that a lot of subscribers never received at comic con!!!

 

[Mommacheeta]

I meant to provide a link of the replacement bracelet. http://ouiplease.com/product/bracelet-austral-silver/