- Joined
- Feb 9, 2014
- Messages
- 2,828
- Reaction score
- 3,344
i got my replacement. It was unfortunately not equal to what was missing from my box and didn't address the issue with my mothers day box. So I wrote them an email discussing the issue, the fact that I'm an annual subscriber and subscribed when the boxes were listed as $400 and my last box didn't even crack $300.
I just received a fedex notice that another shipment is on it's way to me but have not yet heard back via response to my email. Either way, I'm glad that they addressed my problem quickly this time around. I just was so disappointed when I opened that mailer and saw more soap.
I'm pretty sure that it's NOT the box because it's listed as only 1lb. Although the boxes are supposed to ship out tomorrow. It would go a long way with me if they sent something to get my box value up to at least close $400.
Since I am subscribed for a year, I really hope this was just a bump in the road and it's smooth sailing from here on out.
I just received a fedex notice that another shipment is on it's way to me but have not yet heard back via response to my email. Either way, I'm glad that they addressed my problem quickly this time around. I just was so disappointed when I opened that mailer and saw more soap.
I'm pretty sure that it's NOT the box because it's listed as only 1lb. Although the boxes are supposed to ship out tomorrow. It would go a long way with me if they sent something to get my box value up to at least close $400.
Since I am subscribed for a year, I really hope this was just a bump in the road and it's smooth sailing from here on out.