Little Lace Box

[Kaistone]

On the Feb. box:

It was my first LLB ever and the first of a yearly subscription, and I have to admit, it was a let down. Not that it was a bad box. It's just that compared to the previous boxes ( the reason why I signed up in the first place) were so much fuller and better curated. I appreciate the explanations provided in the letter. For me, it shows that they understood that they fell short as a company and were not trying to get away with anything. I still believe in the company and have high hopes for the March box. Now if March falls short also, then and only then will I begin to lose faith in LLB.

 

[aweheck]

So their site is down for maintenance again.

 

[JenniferV]

So their site is down for maintenance again.

I think they are getting a new site and switching servers.

 

[daisygirl2]

My only charge is on 02/02/15.  Nothing pending either way on mine.  I have a card just for subs

It's kind of sad.  lol

I do this as well. It helps me keep my sub spending in check. And it gives me cash back rewards that I can use to splurge on a special box every once in a while.

 

[feisty1]

I'm so confused. I just received a notice from little lace box that my renewal for March did not go through? It says to pay now bit it takes me to the page that says the site is down. Well my card works just fine and there is plenty on there so I don't know what is going on

 

[feisty1]

I guess i am not the only one who received this email. According to another post on Facebook. Hopefully it's just a glitch

 

[Traci Ann]

From emailing with them, it sounds like they have been having some issues with their cc company. On their end, it showed I had refund, but I never got it, we got it worked out, but it was the company that processes their cards. I think they are realizing there is an issue. 

 

[feisty1]

That's good news I was worried I wouldn't get my March box.

 

[mks8372]

That's good news I was worried I wouldn't get my March box.

I received this email too and as far as I know there shouldn't be an issue with my card...thanks for posting, I was a bit anxious to receive it and then not be able to do anything about it due to the site maintenance. 

I thought it was because my debit card expired this month and I hadn't updated it but I was pretty sure I had!

 

[feisty1]

I am surprised though that they deleted my comment on Facebook that asked about the issue. There was nothing wrong with my comment and was asking what was happening with the cards. That was annoying and didn't make me happy.

 

[feisty1]

They just sent me an email me that they are testing the site and no one is being charged.

 

[PA Anna]

My understand of the strike is that this has been an ongoing problem since Jan. Other boxes were delayed because of the longshoreman delays/strike such as Hamptons Lane Jan box which arrived in the middle of Feb and also my son's  February Kiwi Crate which arrived in March. I received my February Hamptons Lane box before some people received their Jan box. I felt bad, but at the same time was glad the Feb box wasn't impacted by the delays.

I can understand why the items did not make it in a box if an artisan was waiting for components for an item that was delayed by the longshoreman delays and strike and then the snow in the Northeast compounded that delay for the items to reach LLB. I think LLB has done a great job since they started. There were a bunch of boxes that started at the same time and some have floundered since then.

I'm looking forward to seeing the changes on the website.

I'm glad that our March box is shipping earlier. I am tired of no sun, negative temperatures, school and activity cancellations, and more snow. I think the sun theme is perfect. I'm at a loss for guesses for the theme. I got the winter blahs and think my brain is locked up.

 

[katamarigirl]

They just sent me an email me that they are testing the site and no one is being charged.

 
I have a pending charge of $39.99 dated 3/6 with no refund or reversal and have not gotten any correspondence from LLB. So hopefully this means the pending charge will just fall off and won't actually stick until 3/15 I hope?

 

[feisty1]

I don't think that was supposed to happen. I didn't have anything pending at all. Just an email stating that they tried to charge my account but it didn't go through. I would message them. They told me we would not be charged till 15th. I would post on Facebook or message them on Facebook.

 

[Weebs]

I had a charge and then an immediate reversal on my account last week.  No other charge.... so I'm not sure what's going on.

 

[fancyfarmer]

Does anyone know when the March boxes are shipping? I know they are billing on the 15th, but I have an annual. Just curious. /emoticons/[email protected] 2x" width="20" height="20" />

 

[aniadania]

I try to review items from February box, but I can't find earrings and lotion. Did you write rewievs of those? And how many points do we get for rewiev? I know it was 150 ($3) before they changed it.

 

[fancyfarmer]

I try to review items from February box, but I can't find earrings and lotion. Did you write rewievs of those? And how many points do we get for rewiev? I know it was 150 ($3) before they changed it.

I actually emailed them about the earrings this week. I was told they will be up for review as soon as they get more in to sell. The lotion, I don't know. I thought maybe since it was a bonus item, it might not be posted, but that was just a guess. And now we get 50 points per review instead of 150. Hope that helps.

 

[jennielyndy]

They still haven't updated their "sneak peek" section from February to March. I hope they're not falling too far behind on everything. Makes me a little nervous.

 

[Miccarty2]

They still haven't updated their "sneak peek" section from February to March. I hope they're not falling too far behind on everything. Makes me a little nervous.

I agree. I thought that perhaps it just hadn't happened because the site was going down for maintenance. But now the site is back up and the March preview isn't there. Seems like it would be fairly simple to publish as they've already written it... so it does make me a bit concerned.

I looked back at the February letter and I didn't see a shipping window for March's box - has anyone seen anything specific? I feel like all my subs arrive at the very end of the month, I need to find one that shows up around this time, early-to-mid month, to tide me over!

I too would like to be able to write my last two reviews (lotion and earrings)... I hate having to keep track of that to-do stuff in my head.

On a brighter note any other guesses for what they might include in March? I liked the idea of sun jewelry! Maybe a pretty sarong/scarf/headwrap? I'm ready for something cheery and/or inspiring!