Julep Maven-May 2012 Boxes

[Kittygirl4]

I received the exact same email from them.  The problem is that I told them that 2 of my brushes are frayed.  Now I'm wondering how many they are going to send?  I'm not tempted by the mystery box because I definitely don't want to take a chance that I'd get dupes of the colors that I already received this month.  I hope they'll be checking the brushes before they send anymore out!

Thank you for reaching out to us. We sincerely apologize for the defective polish brush that arrived in this month’s Maven order. We are working as hard as possible to correct this issue, and will be sending replacements. You will receive an email confirmation as soon as that package has shipped. Please allow some time for the replacement to be shipped, to guarantee the brush quality.Thank you for your understanding and patience.

Please let us know if there is anything else we can assist you with. Until then, have a wonderful day!

 

[icecreamofwheat]

Has anyone tried Zoya's Fast Drop Polish Drying Drops or any other fast-dry drops? I saw one from Seche Vite a while ago, but I don't think it's still being sold. Do you have any suggestions? I don't want to buy another fast-dry top coat, b/c the lower layers remain wet.

A quick search showed me various ones from brands like Deborah Lippman, OPI, Essie and China Glaze but I can hardly ever find any of these drops when I visit my local Sally's.

On another note, the brush on my Fina was bent and frayed a bit as well. Fantastic.

 

[LyndaV]

JackieD,

I had the same thing happen with leaking polish a couple months ago.  I sent an email to the [email protected] address, along with a pic of the spilled polish.  They responded the next day and sent me a replacement, no problem.  I've had really great customer service from them every time I've called but sometimes at a place like that its the luck of the draw.

Lynda

 

[channelzero]

Mine hasn't shipped yet, and I got a similar email: 

Dear Julep Maven,
We wanted to reach out to let you  know that there has been a delay in the shipment of your May Maven box.  Some of our polish arrived to us with defective brushes, so we are currently in the process of inspecting our inventory to make sure that we get you the highest quality product.  We sincerely apologize for the delay, and thank for your patience and understanding.  We hope to have your box in the mail to you as soon as possible!
 
Shine On!
 
The Julep Maven Team

 

[Auntboo]

Mine hasn't shipped yet, and I got a similar email:  Dear Julep Maven,
We wanted to reach out to let you  know that there has been a delay in the shipment of your May Maven box.  Some of our polish arrived to us with defective brushes, so we are currently in the process of inspecting our inventory to make sure that we get you the highest quality product.  We sincerely apologize for the delay, and thank for your patience and understanding.  We hope to have your box in the mail to you as soon as possible!
 
Shine On!
 
The Julep Maven Team

That is pretty good of them though to take the time to do all the QA work before shipping out any more defective product and keeping you informed of what is going on. Better to wait a few days more for qualit product than deal with the hassle of requesting and waiting for a replacement brush.

 

[zadidoll]

Does anyone know what polishes the defective brushes were in?

 

[meaganola]

Originally Posted by zadidoll /img/forum/go_quote.gif

Does anyone know what polishes the defective brushes were in?

If anyone wants to compile the data, my bad brushes were in Nessa and Ashley.  The brushes in my bottles of Fina and Kylie were fine.

 

[MakeupGalore]

My Kylie and Ashley were bad brushes. Nessa had an ok brush but the polish was goopy /emoticons/[email protected] 2x" width="20" height="20" />

 

[Playedinloops]

lol you guys are making me want to make a spreadsheet and then some graphs on this.

I never got my extras....I don't think it worked or something. Which is fine, I really don't need more nail polish. I'm about to give myself a pedicure though with the stuff from my classic with a twist box.

 

[Souly]

Originally Posted by Playedinloops /img/forum/go_quote.gif

lol you guys are making me want to make a spreadsheet and then some graphs on this.

I never got my extras....I don't think it worked or something. Which is fine, I really don't need more nail polish. I'm about to give myself a pedicure though with the stuff from my classic with a twist box.

Let us now how you like the pedi products.

 

[Playedinloops]

Originally Posted by Souly /img/forum/go_quote.gif

Let us now how you like the pedi products.

Well I think I'm allergic to the orange foot soak lol. My feet are itching so bad!

 

[Souly]

oh no! My mystery box just came, haven't opened it yet. Its in a bigger box than last month though

Originally Posted by Playedinloops /img/forum/go_quote.gif

Well I think I'm allergic to the orange foot soak lol. My feet are itching so bad!

 

[kawaiimeows]

ahhhhh i'm dying to know what you got! i've been hesitating ordering one because i wanted to see the colors in rotation since i got two dupes last time.

 

[Playedinloops]

oh no! My mystery box just came, haven't opened it yet. Its in a bigger box than last month though

open it open it!!!

 

[Souly]

Hand cream-hand brightener - 3 oz

Nail serum

basecoat & top coat

8 polishes-vanessa, parker, marisa, taylor, january, gayle, gloria & maya
I love these mystery boxes. I'm on a no buy starting tomorrow. Its going to be hard to resist buying the next one.

 

[kawaiimeows]

ahhhhhhh amazing! while i realize yours is the big ticket box i decided to order one just now anyway.

i honestly wouldn't care if i got a smaller box as long as i only got one dupe, which is understandable. but two just drives me up a wall.

 

[Playedinloops]

Very nice!!! I might order one...I shouldn't though...I'm getting a gym membership (finally) and I'm going to the nice gym with a spa so its a little expensive, but I think it will be worth it, and if I cut down on my alchohol and beauty by $30 a month it'll be fine hahaha.

 

[Souly]

oooh, that sounds like a nice gym! There will be more mystery boxes, go for the gym

Originally Posted by Playedinloops /img/forum/go_quote.gif

Very nice!!! I might order one...I shouldn't though...I'm getting a gym membership (finally) and I'm going to the nice gym with a spa so its a little expensive, but I think it will be worth it, and if I cut down on my alchohol and beauty by $30 a month it'll be fine hahaha.

 

[MissLindaJean]

Oh my, that's tempting! I have 3 of those colors on my wishlist, too. Maybe I'll take the plunge and do the purchase, not that I need to be making another dent in my wallet right now lol. I also got Kylie and Nessa, which had crazy frayed brushes. I wonder if I call and report that if I can get a discount on my purchase, rather than replacements... What do you girls think?

Originally Posted by Souly /img/forum/go_quote.gif


Hand cream-hand brightener - 3 oz

Nail serum

basecoat & top coat

8 polishes-vanessa, parker, marisa, taylor, january, gayle, gloria & maya
I love these mystery boxes. I'm on a no buy starting tomorrow. Its going to be hard to resist buying the next one.

 

[CRB882]

Kylie and Sheryl were both frayed for me, although Sheryl is in a lot better shape than the Kylie one.