Julep Maven-May 2012 Boxes

[meaganola]

Originally Posted by calexxia /img/forum/go_quote.gif



Hopefully that will NOT inspire you to BITE them /emoticons/[email protected] 2x" width="20" height="20" />

The funny thing is that this is one bad habit that has never even *occurred* to me to develop.  Even as a kid, I've never understood biting nails.  It used to drive my mom crazy because she didn't think it was fair that I had nice hands/nails (she inherited her father's hands, just like all four of her sisters:  carpenter's hands, just like their dad.  My aunts *still* give me crap about taking all the good hands and lips in the family) but refused to chew them (trying to gnaw the edge down because one has broken when there are no nail clippers, scissors, or files available to smooth the jagged edge doesn't count since that's a necessity rather than a habit.  I would much rather use a nail file or clippers, but when I have a broken nail hanging off my finger and the options are chewing it or ripping it off, I'll pick chewing because that typically leads to less bloodshed).

Now, picking at peeling nails (the actual nail, not polish.  Peeling polish off my nails is another habit I've never developed)?  That's a whole 'nother story.  It's actually one of the reasons I try to keep my nails painted. 

 

[calexxia]

Heh, I quit biting last year after biting them all my life. Serious biting, like down to the quick and chewing on the cuticles. I know that was awful for the nails themselves, and that's part of why I always keep my nails polished now--not because it keeps me from biting (that NEVER worked in the past), but because they chip, catch, break on stuff if I don't have polish on them. Plus, being a smoker (that's the next habit to go away), they not only discolor a bit, but they also get grey under the white edge from ashes. So, yeah, I get that there are multiple reasons for keeping one's nails polished.

(And as an aside, this is related to why I keep my nails as short as I do. Because I never HAD nails until a year ago, I wind up either scratching myself or find I can't type and stuff if they are much longer than they currently are. Nonetheless, even though short, they are clearly "real nails", not bitten nubs, so there ya go!)

 

[Kittygirl4]

Originally Posted by MakeupGalore /img/forum/go_quote.gif
I received my It girl box yesterday and both Ashley and Kylie have horrible brushes. They're like frayed at the end and become wider and fan outward! It makes it impossible to apply the polish without getting on the entire cuticle. And they're not wide brushes in the good sense (like the new Wet n Wild ones). Ugh, I'm upset. Also, Nessa was all gloopy and streaky. They are unusable. I sent Julep an email because this is simply not acceptable IMO. This is my third month with them and this is not the quality I've come to expect.

I hadn't opened mine until I read your post so I checked them last night.  The brushes in Ashley and Kylie ARE horrible!  They are like weird little fans that are too wide to even apply to my nails.  I don't like Nessa at all.  I've loved some of their other polishes that I've gotten in the past and I loved the hand scrub, but I don't want to spend money on polishes that I will never wear or can't apply because of the junk brushes.  Hmmmm......I wish Zoya had a subscription service!  /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[yanelib27]

Originally Posted by MissLindaJean /img/forum/go_quote.gif
I already received my box, but not my add on. Yes, I did receive shipment notification and tracking for both. Maybe check your spam box. Or check your profile on Julep maven.

I received my add on 2 days ago and my maven box is out for delivery right now. I hope I dont have any issues with the brushes! I cant imagine the fiasco if that is the case with everyone's boxes.

 

[yanelib27]

Originally Posted by calexxia /img/forum/go_quote.gif

Heh, I quit biting last year after biting them all my life. Serious biting, like down to the quick and chewing on the cuticles. I know that was awful for the nails themselves, and that's part of why I always keep my nails polished now--not because it keeps me from biting (that NEVER worked in the past), but because they chip, catch, break on stuff if I don't have polish on them. Plus, being a smoker (that's the next habit to go away), they not only discolor a bit, but they also get grey under the white edge from ashes. So, yeah, I get that there are multiple reasons for keeping one's nails polished.

(And as an aside, this is related to why I keep my nails as short as I do. Because I never HAD nails until a year ago, I wind up either scratching myself or find I can't type and stuff if they are much longer than they currently are. Nonetheless, even though short, they are clearly "real nails", not bitten nubs, so there ya go!)

Ha ha I have the opposite problem, they feel weird if they are too short.

 

[MissLindaJean]

Got my add ons yesterday, a day after my box.  

Originally Posted by yanelib27 /img/forum/go_quote.gif

I received my add on 2 days ago and my maven box is out for delivery right now. I hope I dont have any issues with the brushes! I cant imagine the fiasco if that is the case with everyone's boxes.

 

[Kittygirl4]

Originally Posted by yanelib27 /img/forum/go_quote.gif

I received my add on 2 days ago and my maven box is out for delivery right now. I hope I dont have any issues with the brushes! I cant imagine the fiasco if that is the case with everyone's boxes.

I emailed them earlier.  I haven't heard back yet, but I'm very disappointed in the quality at this point.  I will give them the opportunity to fix the problem but I will be calling to cancel if they don't.  I'll just spend my money on Zoya polishes so I can select my own colors.  I'm kind of leaning that way now, anyways. 

 

[cjeanette]

I had requested a switch from American Beauty to Classic with a Twist.  I got American Beauty in the mail today.  I sent them an e-mail and hopefully they can correct this.  If not I guess I will return and pay the $4.95 restocking fee.  I really don't want these nail colors.

 

[CaliMel]

They should offer to replace your box and let you keep the mess up one. That's what they've done with me in the past when I've had that happen!

 

[kawaiimeows]

just got home from college so i could check out my maven package an add on for the month. idk about the formula yet but i opened all of the polishes and the brush on Ashley looks horrible and frayed. the brushes on the other three look ok though. i'm going to call them about this tomorrow. i might swatch them before i call too just to make sure the formula isn't as bad as Penelope was last month.

 

[meaganola]

The only one I've opened has been my add-on, Fina. The brush is just fine on this one.  And I'm very happy I got this one.  I am a huge fan of chromes, but my Sally Hansens are running low (and they're fairly rare, so I can't easily replace them), and I have a hard time finding them in colors I like when I have the money to spare.  This one just aligned perfectly for me.  I really hope this is a sign of more chromes to come.

 

[perfeklyflawed]

I'm so glad it's NOT just me thinking something was horrible ODD with my bottle of Kylie.  Loving the color but it sure took a helluva lot of effort to use the splayed out and frayed brush... what the hell?  Luckily my second bottle (Ellie) appears to have a good brush..

I'd be interested in hearing what Julep says to you about the brushes.

Originally Posted by MakeupGalore /img/forum/go_quote.gif

I received my It girl box yesterday and both Ashley and Kylie have horrible brushes. They're like frayed at the end and become wider and fan outward! It makes it impossible to apply the polish without getting on the entire cuticle. And they're not wide brushes in the good sense (like the new Wet n Wild ones). Ugh, I'm upset. Also, Nessa was all gloopy and streaky. They are unusable. I sent Julep an email because this is simply not acceptable IMO. This is my third month with them and this is not the quality I've come to expect.

 

[CRB882]

I just got my box tonight, and I opened it and unraveled my Sheryl polish and thought, "Oh, I like this," and then I realized it was nearly identical to the Zoya polish I am wearing at this moment. I hate it when that happens. I still like it, but I'll probably try to swap it or something.

 

[Kittygirl4]

Originally Posted by perfeklyflawed /img/forum/go_quote.gif

I'm so glad it's NOT just me thinking something was horrible ODD with my bottle of Kylie.  Loving the color but it sure took a helluva lot of effort to use the splayed out and frayed brush... what the hell?  Luckily my second bottle (Ellie) appears to have a good brush..

I'd be interested in hearing what Julep says to you about the brushes.

Well, they haven't gotten back to me so far. 

  I'm pretty easy to please, but these brushes really are useless!  If I don't hear from them tomorrow, I'm canceling on Friday. 

 

[Scawolita]

My Kylie and Ashley were the same :/ sent an email if they don't at least replace them I'm cancelling.

 

[MakeupGalore]

Well, they haven't gotten back to me so far.  :icon_roll   I'm pretty easy to please, but these brushes really are useless!  If I don't hear from them tomorrow, I'm canceling on Friday. 

I received a response from them rather quickly. They are replacing the polishes and are aware of the issue. They said i would receive a shipping notice once they've shipped replacements. Is everyone emailing them directly at [email protected]? I wouldn't use the contact feature on the website. No worries, everyone. They're fixing it. Have patience /emoticons/[email protected] 2x" width="20" height="20" /> they're probably bombarded with calls and emails.

 

[Kittygirl4]

Originally Posted by MakeupGalore /img/forum/go_quote.gif

I received a response from them rather quickly. They are replacing the polishes and are aware of the issue. They said i would receive a shipping notice once they've shipped replacements. Is everyone emailing them directly at [email protected]? I wouldn't use the contact feature on the website. No worries, everyone. They're fixing it. Have patience

they're probably bombarded with calls and emails.

Yep, I emailed [email protected]. 

 

[CRB882]

I'm glad I read this. I just checked and my polish is the same way!
 

 

[givegoodface]

Good morning everyone /emoticons/[email protected] 2x" width="20" height="20" />  First time posting and unfortunately it is with a problem (I think).  I signed up for Julep last month and received my package very quickly: it shipped April 17th and I received it April 20th.

 
Delivered
April 20, 2012, 11:53 am
  Out for Delivery
April 20, 2012, 8:45 am

    Sorting Complete
April 20, 2012, 8:35 am

    Arrival at Post Office
April 20, 2012, 5:35 am

    Processed through USPS Sort Facility
April 20, 2012, 1:32 am
BOSTON, MA 02205 
    Processed through USPS Sort Facility
April 19, 2012, 4:25 am
BOSTON, MA 02205 
    Electronic Shipping Info Received
April 18, 2012

    Processed through USPS Sort Facility
April 18, 2012, 12:43 am
KENT, WA 98032 
    Processed through USPS Sort Facility
April 17, 2012, 10:12 pm
SEATTLE, WA 98168 
    Depart USPS Sort Facility
April 17, 2012
SEATTLE, WA 98168 
    Processed at USPS Origin Sort Facility
April 17, 2012, 6:31 pm
SEATTLE, WA 98168 
    Accepted at USPS Origin Sort Facility
April 17, 2012, 5:16 pm
SEATTLE, WA 98119 


This month it seems to have stopped at a different facility in WA and has remained in some kind of limbo there since April 29th.   Has anyone seen this happen where their tracking has not updated before?  I'm going to send them an email if I don't receive anything in the mail today but I was just curious.

FEDERAL WAY, WA 98003 
Processed through USPS Sort Facility

April 29, 2012, 5:36 am
  Depart USPS Sort Facility
April 29, 2012
SEATTLE, WA 98168 
    Processed at USPS Origin Sort Facility
April 28, 2012, 3:19 pm
SEATTLE, WA 98168 
    Accepted at USPS Origin Sort Facility
April 28, 2012, 2:04 pm
SEATTLE, WA 98119 
    Electronic Shipping Info Received
April 28, 2012

 

[Scawolita]

Originally Posted by Kittygirl4 /img/forum/go_quote.gif


Yep, I emailed [email protected]. 

Me too