Glossybox - June 2013

[OiiO]

Originally Posted by melawnduh /img/forum/go_quote.gif



It looks like they kept the same teaser pic while deleting other teasers of the Bondi polish... seems like they're committed to still sending out a polish, right? I'm kinda irritated (with Dallas Shaw, not with GB or Bondi) as I was really looking forward to these polish colors and subbed for an extra box this month in large part because of the Bondi polish... bummer.

Well, if they kept the same shadow, it could also be Illamasqua polish. We know they were in our boxes in the past, so maybe they GB worked out a quick last-minute deal.

 

[FormosaHoney]

Originally Posted by CheshireCookie /img/forum/go_quote.gif

From what I gather, it was a done deal then Shaw's attorney recently changed their stance and informed Bondi that they would not be allowed to sell the picked polishes on their website. That along with a logistics/shipping issue between Bondi and Glossybox. According to Bondi, Glossybox was being difficult in regards to the time/day for Bondi's shipment and refused to come to an agreement...which makes me laugh cause um...isn't Glossybox the box that is NEVER on time?! lol

That is really tongue in cheeck of GB to be stringent on timing and scheduling, eh?  Funny GB, funny...  

I see what you say about things being a 'done deal' but what has my mind going in several different directions is that there's usually a cause and reaction thing in an ultimatum issue... what precipitated before the abrupt position letter by Shaw's lawyer, although it was a done deal, maybe Shaw felt a little 'strong armed' into the agreement and thus her lawyer responded accordingly?  Okay maybe I've been watching too much NCIS...

But I really really would like the hear something from Ms. Shaw.

 

 

 

[evildrporkchop]

Without being privy to the full details and like CheshireCookie stated, the agreements were in place and everyone was on the same page until Shaw and co. changed their mind at an inopportune time. It happens in business quite frequently. We can blame GB (although I think the blame rests squarely on Shaw), but the fact of the matter is GB is doing what they can to deliver us a product albeit a slightly altered one. From their perspective, I can't imagine they wanted this to happen anymore than we did as the nail polish was one of the marquee items of this whole darn, much vaunted collaboration. 

 

[smiletorismile]

Originally Posted by OiiO /img/forum/go_quote.gif


Well, if they kept the same shadow, it could also be Illamasqua polish. We know they were in our boxes in the past, so maybe they GB worked out a quick last-minute deal.

That would be awesome! I love Illamasqua's polish.

Anyway I do agree that we will probably still be getting some type of polish. I'd really be happy with anything, even if it is OPI, Essie, Zoya, whatever.

 

[annifer]

That would be awesome! I love Illamasqua's polish. Anyway I do agree that we will probably still be getting some type of polish. I'd really be happy with anything, even if it is OPI, Essie, Zoya, whatever.

I'm the same. I would still like a polish, no matter what the brand is.

 

[dbella]

I'm glad I cancelled.  I hate that my box is being delayed though, since it's my birthday tomorrow and I was hoping to receive it by then. 

I liked the way Bondi handled the situation, so much so that I just went to their site and bought 3 polishes.  /emoticons/[email protected] 2x" width="20" height="20" />

 

[smiletorismile]

Originally Posted by dbella /img/forum/go_quote.gif

I'm glad I cancelled.  I hate that my box is being delayed though, since it's my birthday tomorrow and I was hoping to receive it by then. 

I liked the way Bondi handled the situation, so much so that I just went to their site and bought 3 polishes.  /emoticons/[email protected] 2x" width="20" height="20" />

Which ones? I'm trying to figure out which ones I should get.

 

[dbella]

City Slicker, Starry Night and Teal Magnolia /emoticons/[email protected] 2x" width="20" height="20" />
 

Oh, they have a chat feature that pops up and asks if you need help.  I told the girl that I was a Glossybox member and was there because I really wanted to try their polish and was disappointed it was canceled in this month's box, but I appreciated the professionalism of their response.  She thanked me profusely and said they were really sorry they were unable to avoid disappointing us.

 

[CheshireCookie]

Originally Posted by dbella /img/forum/go_quote.gif

City Slicker, Starry Night and Teal Magnolia /emoticons/[email protected] 2x" width="20" height="20" />

Oh, they have a chat feature that pops up and asks if you need help.  I told the girl that I was a Glossybox member and was there because I really wanted to try their polish and was disappointed it was canceled in this month's box, but I appreciated the professionalism of their response.  She thanked me profusely and said they were really sorry they were unable to avoid disappointing us.

Isn't that live chat impressive? I spoke to someone named Rachael and at first I wondered if it was a fancy bot, but nope, it was a real person that had actual information to very specific information I asked about! I bought Teal Magnolia too

and Strawberry Fields

 

[OiiO]

Originally Posted by CheshireCookie /img/forum/go_quote.gif


Isn't that live chat impressive? I spoke to someone named Rachael and at first I wondered if it was a fancy bot, but nope, it was a real person that had actual information to very specific information I asked about! I bought Teal Magnolia too

and Strawberry Fields

I've been eyeing Strawberry Fields, too. Such a gorgeous color /emoticons/[email protected] 2x" width="20" height="20" />

 

[Elizabeth Mac]

After canceling my Glossybox order and receiving a refund, I was persuaded by you ladies

 to purchase a couple of Bondi polishes. I opted for "Botanical Beauty" for myself (wow!) and "Tavern on the" for a friend. Thanks girls!! 

 

[dbella]

Yep, Rachael is who I spoke with too!
 

 

[smiletorismile]

Originally Posted by dbella /img/forum/go_quote.gif

City Slicker, Starry Night and Teal Magnolia /emoticons/[email protected] 2x" width="20" height="20" />

Oh, they have a chat feature that pops up and asks if you need help.  I told the girl that I was a Glossybox member and was there because I really wanted to try their polish and was disappointed it was canceled in this month's box, but I appreciated the professionalism of their response.  She thanked me profusely and said they were really sorry they were unable to avoid disappointing us.

Wow their live chat sounds awesome, love that! I was eyeing Starry Night, it's super pretty

 

[ewiggy]

Maybe I'm just being greedy, but I think it would have been a good move and a nice gesture for Bondi to send out a discount code for Glossybox subscribers to use. I want to try their polish, but now I'll have to pay for it on top of the $21 for GB.. Probably not going to happen until next month when I cancel GB. 

 

[princess2010]

Originally Posted by evildrporkchop /img/forum/go_quote.gif

Without being privy to the full details and like CheshireCookie stated, the agreements were in place and everyone was on the same page until Shaw and co. changed their mind at an inopportune time. It happens in business quite frequently. We can blame GB (although I think the blame rests squarely on Shaw), but the fact of the matter is GB is doing what they can to deliver us a product albeit a slightly altered one. From their perspective, I can't imagine they wanted this to happen anymore than we did as the nail polish was one of the marquee items of this whole darn, much vaunted collaboration. 

Exactly this!

 

[Tiffany27la]

I

Maybe I'm just being greedy, but I think it would have been a good move and a nice gesture for Bondi to send out a discount code for Glossybox subscribers to use. I want to try their polish, but now I'll have to pay for it on top of the $21 for GB.. Probably not going to happen until next month when I cancel GB.  [/quote I totally agree....Regardless of where the fault lies, (which, I can't help but think there's many parts of the story we'll never be privy to, and that's ok), I do think it would've been an awesome gesture on their part to float a discount our way...I was just looking longingly at their web site, but there's NO way I can swing it until at least next month...really bummed about this entire situation..

 

[Heather Hicks]

Originally Posted by BlackMagicRose /img/forum/go_quote.gif

So if I cancel my subscription now, will they still send me the June box or will I get a refund? I would still rather get the June box, I just don't want to sign up for another month after this. 

Originally Posted by AshJs3 /img/forum/go_quote.gif
You will still get a June box. You would have to pry a refund out of Glossybox's cold dead hands! Once they have your money, they aren't keen on giving it back no matter what happens.

I'm not getting my hopes up for delivery in June. I think I'll expect August and anything before will be a surprise.

I'm in the same boat. I subscribed to Glossybox for their first 2 boxes, I think, and dropped them when they started sending out different boxes to everyone out of fears they would become like Birchbox. I re-subbed for this box because of the previews and everyone would be getting the same thing. However, I planned on unsubbing after getting this box. My big concern is that I signed up to get the free model co. eyeshadow with the code and I want to get that along with my June box. Is Glossybox good at honoring their codes, whether you unsub before you get the freebie or not? Also, my account says the June box is 'pending' so is it a concern that under those circumstances I will not get the June box? I don't care so much about the Bondi. To be honest, I didn't care for any of the colors except the pink one which I liked a little bit. Mostly, I just thought the bottle itself was cute and you could see the design best against the light pink background. I may not have actually used it anyway.

 

[Heather Hicks]

Originally Posted by evildrporkchop /img/forum/go_quote.gif


There have been GB branded items included in the boxes before. Kryolan made a lipstick called "Glossy Pink" that was sent out in the September 2012 boxes. I've seen GB blush in international boxes.

As for speculation on the Bondi/Shaw fallout, I'm suspecting there was a disagreement over royalties. Since the Bondi polishes had Shaw's illustration and signature branded on the bottle, I could see her asking and expecting for partial net proceeds from the sale.

Originally Posted by CheshireCookie /img/forum/go_quote.gif
From the CEO and Founder of Bondi -

but before you read this, I'd just like to point something out that should be clearly stated and appreciated...that he PERSONALLY went out of his way to clarify this matter and uphold the name of his company. How often do you see a company (or a company's CEO for that matter) do that? This speaks highly of him, of what he stands for (both personally and on a business standpoint) and of what he wants Bondi to be all about. Now I don't know about you, but I am now even more disappointed that Bondi's polishes won't be included in this collab. So it does seem that the issue here was just a business snafu (albeit on Dallas Shaw's side, or her attorney I suppose you could say!).

Enjoy the read and be in AWE of the rare quality called Honesty LOL

Hi there,

I thought I'd jump in on this post to clarify a few points as between some blog posts and conversations on Makeuptalk.com there seems to be confusion on what was actually said.

Bondi New York has been involved with this collaboration since March of this year. The original concept was to provide Glossy Box subscribers with a polish from our existing Spring/Summer 2013 collection.

This idea then evolved into Dallas Shaw curating a collection of six colors. It has always been our intention to make the collection available for purchase for customers who do not subscribe to Glossy Box and also to those Glossy Box subscribers that may wish to complete their collection.

Unfortunately, on Friday we received communication from Ms Shaws attorney informing us that we are not permitted to sell the polish.

This twist coupled with other difficulties that occurred through the collaboration lead me to withdrawing from this months box.

My team and I realize this is a serious disappointment for many and it is not a decision we took lightly. As a start up company we could not allow a $50,000 investment go out the door when terms were being changed at such a late stage.

I stand by my statement in which I feel Glossy Box is a great company and from time to time difficulties come up in business which cause situations like this. The comments made in a string on Facebook were thanking the blogger for raising awareness of the difficulties surrounding this partnership. As the blogger has gone on to clarify, the comments relating to Glossy Box were her own and relate to her experiences with the business.

I hope this helps to clarify what has occurred and I trust that Glossy Box will make its subscribers aware at some point this week.

My team and I are available via the Live Chat on our website, our email, Facebook fan page and Twitter to answer any questions or concerns.

Thanks

Richard

I don't necessarily think Richard's letter precludes a valid disagreement with Shaw over royalties. I won't go so far as to say I'm on her side, but I will say I don't think his letter really explains things. I doubt we'll ever know what really happened. I just find it strange Richard tries to make it sound like someone objected to the polishes being sold without mentioning any reason for their objections. People don't object to things like this without a reason, IMHO. And I bet he is driving his own attorney crazy! Sending out letters like this when I'm betting there is ongoing litigation on the matter is not a good idea. I understand him wanting to defend his company, but even so, I'd just let the lawyers handle things.

 

[Heather Hicks]

Originally Posted by CheshireCookie /img/forum/go_quote.gif

From what I gather, it was a done deal then Shaw's attorney recently changed their stance and informed Bondi that they would not be allowed to sell the picked polishes on their website. That along with a logistics/shipping issue between Bondi and Glossybox. According to Bondi, Glossybox was being difficult in regards to the time/day for Bondi's shipment and refused to come to an agreement...which makes me laugh cause um...isn't Glossybox the box that is NEVER on time?! lol

Hmm...Interesting. But I still want to know why? Seems like there still has to be a reason? Though, I agree that the way you state it makes it sound like Shaw is more at fault after all. I mean, if no one thought to address the money from future sales but she *knew* about Bondi's plans to sell the colors later on, that is a big difference from her finding out about the sales after they thought they'd reached a conclusion. That would be what I'd want to know. But I doubt we will ever know what really happened. It is going to be a big blow to Glossybox, that's for sure. I got the impression they were trying to use this curated box to increase sales and yet it is far more likely to increase cancellations instead.

 

[Heather Hicks]

Originally Posted by smiletorismile /img/forum/go_quote.gif

That would be awesome! I love Illamasqua's polish.

Anyway I do agree that we will probably still be getting some type of polish. I'd really be happy with anything, even if it is OPI, Essie, Zoya, whatever.

I've never tried anything from Illamasqua. I have heard of them though. Never heard of Bondi until this box. So for me, I'd actually rather have the Illamasqua polish anyway, assuming the colors are good.