Glossybox - June 2013

[evildrporkchop]

Hey, at least they sent out a notice! Baby steps...

 

[Sunflowercake]

Originally Posted by angnash /img/forum/go_quote.gif


I use regular polish - and thanks to Glossybox (giving credit where it's due), I am now a huge fan of some other brands, including Zoya (I already loved OPI, but really didn't care much for the color I got in the Man Repeller box).  And I will do business with Bondi directly - I like the fact that the polish is "five-free," and that their net profits support charitable causes - that resonates with me.  They also have amazing customer service... and I know that because every time I log into the site, someone prompts me to chat - just in case I have questions.  And it's a real person, who tells you their name, and puts smiley faces at the ends of the sentences - and offers to help you find things.  So, I'll seek them out and direct purchase.

And the cake analogy?  SPOT-ON.

Exactly for the reason of it being 5 free I was excited to try it. I was ready to cancel my subscription the end of May but when the polish news came out I got so excited about it that I kept the subscription. When I read Bondi's statement regarding their curtomer service and their focus on customers it almost seemed to me like they were mocking GB. However when I constinued reading and them praising GB, it made me feel as if the specially created nail polish might have been a polish they do not want to have to justify.

 

[BlackMagicRose]

So if I cancel my subscription now, will they still send me the June box or will I get a refund? I would still rather get the June box, I just don't want to sign up for another month after this. 

 

[AshJs3]

You will still get a June box. You would have to pry a refund out of Glossybox's cold dead hands! Once they have your money, they aren't keen on giving it back no matter what happens. I'm not getting my hopes up for delivery in June. I think I'll expect August and anything before will be a surprise.

 

[FormosaHoney]

Originally Posted by lexxies22 /img/forum/go_quote.gif
That brought up something I remembered. When I took the survey for May Glossybox. They asked questions about whether if I'd be interested in getting make up and Skincare from Glossybox brand; not other brands? Now that I wonder if it caused issues with Bondi/Shaw?

It's possible, maybe they wanted to co-brand the way that OPI and Sephora does?  

Personally I didn't sign up to try unestablished brands and I feel that it's a little bit of a conflict of interst at this stage of the game, so I always say no.  They can do what BB did with Selma's brand and see how it's received before mass-mailing it out to everyone.

The other interesting thing is, since GB is a franchise and not a chain, any created GB product could just be the local US project, with limited liability and responsibility.  Which I wouldn't put too much stock on since their examples of negotiations with existing premium brands have been such a quagmire with product changes at the 11th hours, it gives rise to questions on how they would negotiate with their supply chain...

 

 

 

[FormosaHoney]

Originally Posted by AshJs3 /img/forum/go_quote.gif
You will still get a June box. You would have to pry a refund out of Glossybox's cold dead hands! Once they have your money, they aren't keen on giving it back no matter what happens.

I'm not getting my hopes up for delivery in June. I think I'll expect August and anything before will be a surprise.

Come on August

!!  That's funny August...  

 

 

 

 

[evildrporkchop]

Originally Posted by lexxies22 /img/forum/go_quote.gif
That brought up something I remembered. When I took the survey for May Glossybox. They asked questions about whether if I'd be interested in getting make up and Skincare from Glossybox brand; not other brands? Now that I wonder if it caused issues with Bondi/Shaw?

There have been GB branded items included in the boxes before. Kryolan made a lipstick called "Glossy Pink" that was sent out in the September 2012 boxes. I've seen GB blush in international boxes.

As for speculation on the Bondi/Shaw fallout, I'm suspecting there was a disagreement over royalties. Since the Bondi polishes had Shaw's illustration and signature branded on the bottle, I could see her asking and expecting for partial net proceeds from the sale.

 

[DragonChick]

Originally Posted by annifer /img/forum/go_quote.gif

Apparently. We will probably get this right before we get the July box.

*laughs* Probably. I just hope they don't decide to send out all of the extra Essie and Zoya they seem to have right now.

 

[OiiO]

Originally Posted by evildrporkchop /img/forum/go_quote.gif


There have been GB branded items included in the boxes before. Kryolan made a lipstick called "Glossy Pink" that was sent out in the September 2012 boxes. I've seen GB blush in international boxes.

We got the blush in the US boxes, too, and it's just as amazing as the lipstick /emoticons/[email protected] 2x" width="20" height="20" />

 

[princess2010]

Originally Posted by OiiO /img/forum/go_quote.gif

We got the blush in the US boxes, too, and it's just as amazing as the lipstick /emoticons/[email protected] 2x" width="20" height="20" />

I really liked both those products!

 

[tasertag]

GB just sent me a code for 15% off my next subscription....trying to draw me back in. It's TREAT15 for anyone interested and expires on June 19. I'm not sure if I want to take advantage of it. Her artwork looks cute but IDK if that's enough for me.

 

[CheshireCookie]

From the CEO and Founder of Bondi - but before you read this, I'd just like to point something out that should be clearly stated and appreciated...that he PERSONALLY went out of his way to clarify this matter and uphold the name of his company. How often do you see a company (or a company's CEO for that matter) do that? This speaks highly of him, of what he stands for (both personally and on a business standpoint) and of what he wants Bondi to be all about. Now I don't know about you, but I am now even more disappointed that Bondi's polishes won't be included in this collab. So it does seem that the issue here was just a business snafu (albeit on Dallas Shaw's side, or her attorney I suppose you could say!). Enjoy the read and be in AWE of the rare quality called Honesty LOL Hi there, I thought I'd jump in on this post to clarify a few points as between some blog posts and conversations on Makeuptalk.com there seems to be confusion on what was actually said. Bondi New York has been involved with this collaboration since March of this year. The original concept was to provide Glossy Box subscribers with a polish from our existing Spring/Summer 2013 collection. This idea then evolved into Dallas Shaw curating a collection of six colors. It has always been our intention to make the collection available for purchase for customers who do not subscribe to Glossy Box and also to those Glossy Box subscribers that may wish to complete their collection. Unfortunately, on Friday we received communication from Ms Shaws attorney informing us that we are not permitted to sell the polish. This twist coupled with other difficulties that occurred through the collaboration lead me to withdrawing from this months box. My team and I realize this is a serious disappointment for many and it is not a decision we took lightly. As a start up company we could not allow a $50,000 investment go out the door when terms were being changed at such a late stage. I stand by my statement in which I feel Glossy Box is a great company and from time to time difficulties come up in business which cause situations like this. The comments made in a string on Facebook were thanking the blogger for raising awareness of the difficulties surrounding this partnership. As the blogger has gone on to clarify, the comments relating to Glossy Box were her own and relate to her experiences with the business. I hope this helps to clarify what has occurred and I trust that Glossy Box will make its subscribers aware at some point this week. My team and I are available via the Live Chat on our website, our email, Facebook fan page and Twitter to answer any questions or concerns. Thanks Richard

 

[Bizgirlva]

Originally Posted by OiiO /img/forum/go_quote.gif

We got the blush in the US boxes, too, and it's just as amazing as the lipstick /emoticons/[email protected] 2x" width="20" height="20" />

I gave the blush to my sister, I store the lipstick upside down so I can see the color and name, went to swatch it the other day to compare to an old lipstick I was getting ready to toss and the entire stick fell out of the packaging.  I just stuck it back in there and will move it to a safer container later.  Good color/product, packaging not to much.  

 

[princess2010]

Originally Posted by CheshireCookie /img/forum/go_quote.gif
From the CEO and Founder of Bondi -

but before you read this, I'd just like to point something out that should be clearly stated and appreciated...that he PERSONALLY went out of his way to clarify this matter and uphold the name of his company. How often do you see a company (or a company's CEO for that matter) do that? This speaks highly of him, of what he stands for (both personally and on a business standpoint) and of what he wants Bondi to be all about. Now I don't know about you, but I am now even more disappointed that Bondi's polishes won't be included in this collab. So it does seem that the issue here was just a business snafu (albeit on Dallas Shaw's side, or her attorney I suppose you could say!).

Enjoy the read and be in AWE of the rare quality called Honesty LOL

Hi there,

I thought I'd jump in on this post to clarify a few points as between some blog posts and conversations on Makeuptalk.com there seems to be confusion on what was actually said.

Bondi New York has been involved with this collaboration since March of this year. The original concept was to provide Glossy Box subscribers with a polish from our existing Spring/Summer 2013 collection.

This idea then evolved into Dallas Shaw curating a collection of six colors. It has always been our intention to make the collection available for purchase for customers who do not subscribe to Glossy Box and also to those Glossy Box subscribers that may wish to complete their collection.

Unfortunately, on Friday we received communication from Ms Shaws attorney informing us that we are not permitted to sell the polish.

This twist coupled with other difficulties that occurred through the collaboration lead me to withdrawing from this months box.

My team and I realize this is a serious disappointment for many and it is not a decision we took lightly. As a start up company we could not allow a $50,000 investment go out the door when terms were being changed at such a late stage.

I stand by my statement in which I feel Glossy Box is a great company and from time to time difficulties come up in business which cause situations like this. The comments made in a string on Facebook were thanking the blogger for raising awareness of the difficulties surrounding this partnership. As the blogger has gone on to clarify, the comments relating to Glossy Box were her own and relate to her experiences with the business.

I hope this helps to clarify what has occurred and I trust that Glossy Box will make its subscribers aware at some point this week.

My team and I are available via the Live Chat on our website, our email, Facebook fan page and Twitter to answer any questions or concerns.

Thanks

Richard

I appreciate the clarification directly from Bondi!

I figured the problem had to start with Dallas Shaw.

 

[yousoldtheworld]

Originally Posted by evildrporkchop /img/forum/go_quote.gif


There have been GB branded items included in the boxes before. Kryolan made a lipstick called "Glossy Pink" that was sent out in the September 2012 boxes. I've seen GB blush in international boxes.

As for speculation on the Bondi/Shaw fallout, I'm suspecting there was a disagreement over royalties. Since the Bondi polishes had Shaw's illustration and signature branded on the bottle, I could see her asking and expecting for partial net proceeds from the sale.

Some of us US subscribers got the GLossybox blush, too...it was by Kryolan, like the lipstick (and I still have and love both of them!) *Edit* Ah, I see someone beat me to it /emoticons/[email protected] 2x" width="20" height="20" />

I decided not to sign back up to get this month's box...I was curious about the Bondi, but now I think I'll just try some of the Bondi polish directly from them instead of messing with Glossybox and its myriad of issues again! 

 

[OiiO]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif

Some of us US subscribers got the GLossybox blush, too...it was by Kryolan, like the lipstick (and I still have and love both of them!) *Edit* Ah, I see someone beat me to it /emoticons/[email protected] 2x" width="20" height="20" />

I decided not to sign back up to get this month's box...I was curious about the Bondi, but now I think I'll just try some of the Bondi polish directly from them instead of messing with Glossybox and its myriad of issues again! 

I'm thinking about picking up a few of their polishes too, especially after reading CEO's letter.

 

[Tiffany27la]

From the CEO and Founder of Bondi - What a stand-up guy... to ME, it speaks volumes that Bondi was the first of all parties involved to address the situation... but before you read this, I'd just like to point something out that should be clearly stated and appreciated...that he PERSONALLY went out of his way to clarify this matter and uphold the name of his company. How often do you see a company (or a company's CEO for that matter) do that? This speaks highly of him, of what he stands for (both personally and on a business standpoint) and of what he wants Bondi to be all about. Now I don't know about you, but I am now even more disappointed that Bondi's polishes won't be included in this collab. So it does seem that the issue here was just a business snafu (albeit on Dallas Shaw's side, or her attorney I suppose you could say!). Enjoy the read and be in AWE of the rare quality called Honesty LOL Hi there, I thought I'd jump in on this post to clarify a few points as between some blog posts and conversations on Makeuptalk.com there seems to be confusion on what was actually said. Bondi New York has been involved with this collaboration since March of this year. The original concept was to provide Glossy Box subscribers with a polish from our existing Spring/Summer 2013 collection. This idea then evolved into Dallas Shaw curating a collection of six colors. It has always been our intention to make the collection available for purchase for customers who do not subscribe to Glossy Box and also to those Glossy Box subscribers that may wish to complete their collection. Unfortunately, on Friday we received communication from Ms Shaws attorney informing us that we are not permitted to sell the polish. This twist coupled with other difficulties that occurred through the collaboration lead me to withdrawing from this months box. My team and I realize this is a serious disappointment for many and it is not a decision we took lightly. As a start up company we could not allow a $50,000 investment go out the door when terms were being changed at such a late stage. I stand by my statement in which I feel Glossy Box is a great company and from time to time difficulties come up in business which cause situations like this. The comments made in a string on Facebook were thanking the blogger for raising awareness of the difficulties surrounding this partnership. As the blogger has gone on to clarify, the comments relating to Glossy Box were her own and relate to her experiences with the business. I hope this helps to clarify what has occurred and I trust that Glossy Box will make its subscribers aware at some point this week. My team and I are available via the Live Chat on our website, our email, Facebook fan page and Twitter to answer any questions or concerns. Thanks Richard

 

[lexxies22]

I'm thinking about picking up a few of their polishes too, especially after reading CEO's letter.

Ditto; the power and art of Social media and our wonderful moderator, CheshireCookie 😉ðŸ‘. I saw a couple of their polishes and I am tempting to buy their cute pastel and bright colors like mint green and something. Gosh it was late at night I was nearly falling asleep as my memory is still foggy.

 

[FormosaHoney]

Originally Posted by CheshireCookie /img/forum/go_quote.gif
From the CEO and Founder of Bondi -

but before you read this, I'd just like to point something out that should be clearly stated and appreciated...that he PERSONALLY went out of his way to clarify this matter and uphold the name of his company. How often do you see a company (or a company's CEO for that matter) do that? This speaks highly of him, of what he stands for (both personally and on a business standpoint) and of what he wants Bondi to be all about. Now I don't know about you, but I am now even more disappointed that Bondi's polishes won't be included in this collab. So it does seem that the issue here was just a business snafu (albeit on Dallas Shaw's side, or her attorney I suppose you could say!).

Enjoy the read and be in AWE of the rare quality called Honesty LOL

Hi there,

I thought I'd jump in on this post to clarify a few points as between some blog posts and conversations on Makeuptalk.com there seems to be confusion on what was actually said.

Bondi New York has been involved with this collaboration since March of this year. The original concept was to provide Glossy Box subscribers with a polish from our existing Spring/Summer 2013 collection.

This idea then evolved into Dallas Shaw curating a collection of six colors. It has always been our intention to make the collection available for purchase for customers who do not subscribe to Glossy Box and also to those Glossy Box subscribers that may wish to complete their collection.

Unfortunately, on Friday we received communication from Ms Shaws attorney informing us that we are not permitted to sell the polish.

This twist coupled with other difficulties that occurred through the collaboration lead me to withdrawing from this months box.

My team and I realize this is a serious disappointment for many and it is not a decision we took lightly. As a start up company we could not allow a $50,000 investment go out the door when terms were being changed at such a late stage.

I stand by my statement in which I feel Glossy Box is a great company and from time to time difficulties come up in business which cause situations like this. The comments made in a string on Facebook were thanking the blogger for raising awareness of the difficulties surrounding this partnership. As the blogger has gone on to clarify, the comments relating to Glossy Box were her own and relate to her experiences with the business.

I hope this helps to clarify what has occurred and I trust that Glossy Box will make its subscribers aware at some point this week.

My team and I are available via the Live Chat on our website, our email, Facebook fan page and Twitter to answer any questions or concerns.

Thanks

Richard

Thanks for posting this, I do have a bit of admiration to Richard for pulling out and sticking to his guns.  

I had an idea that in most cases the samples were supplied to the beauty subs free of charge but hand't realized how big a budget that entails.  $50,000 is not a small number for a start-up, often the founders will not pay themselves for the first couple of years and that amount is 6 months of salary for someone at the calibre of starting up a company.

That's what Boni was investing the $50,000 in inventory, but not to mention the behind the hours time it took to forumlate and come up with the colors for Shae to pick or curate.  I'd call that investment at $50,000+ to bring awareness to his brand to his consumers.

For Miss Shaw, she might be a brilliant graphic design artist but I would tend to think the the time she put in on this project might not have translated to $50,000+.  Just speculations...  I'd sure like to hear something from Miss. Shaw on her social media, as I'm sure she had very good reasons from her position as well.

 

[JC327]

Originally Posted by FormosaHoney /img/forum/go_quote.gif

Quote: Originally Posted by AshJs3 /img/forum/go_quote.gif
You will still get a June box. You would have to pry a refund out of Glossybox's cold dead hands! Once they have your money, they aren't keen on giving it back no matter what happens.

I'm not getting my hopes up for delivery in June. I think I'll expect August and anything before will be a surprise.
Come on August

!!  That's funny August...