Glossybox - June 2013

[Tiffany27la]

I LOVE that!! I would take it even a step further and add that they also didn't have a RECIPE, lol!! Clearly, if they did, they wouldn't be in this situation...regardless of who's attorney did what to whom, and for what reasons, at the end of the day, you have a brand (Glossybox) who's collaborated with various partners (Dallas Shaw, Bondi, etc..) to bring their subscribers (us) a special "themed" , curated box, and all I have to say to Glossybox is if, indeed, their main goal is to keep my money, and me as one of their consumers, then they better "bring it"...in a BIG way

 

[angnash]

Originally Posted by princess2010 /img/forum/go_quote.gif



Gotcha.

The Bondi looks pretty but I use shellac so I'm not too upset it's missing. I never wear real polish. It really blows for the people who subbed just for the polish. I wonder what they'll replace it with and if they'll mention it Monday.

OMG FormosaHoney the cake analogy has me rolling!

I use regular polish - and thanks to Glossybox (giving credit where it's due), I am now a huge fan of some other brands, including Zoya (I already loved OPI, but really didn't care much for the color I got in the Man Repeller box).  And I will do business with Bondi directly - I like the fact that the polish is "five-free," and that their net profits support charitable causes - that resonates with me.  They also have amazing customer service... and I know that because every time I log into the site, someone prompts me to chat - just in case I have questions.  And it's a real person, who tells you their name, and puts smiley faces at the ends of the sentences - and offers to help you find things.  So, I'll seek them out and direct purchase.

And the cake analogy?  SPOT-ON.

 

[angnash]

Originally Posted by pride /img/forum/go_quote.gif

My only beef was why Dallas Shaw's legal team suddenly became GB's legal team in your blog post. I don't think that really falls under opinion...

My understanding (and please remember that it is only that - this was a casual conversation, not an interview) was that this was a negotiation wherein everyone's legal representation was present.

I still stick by an earlier assertion; the box was a collaborative effort.  I subscribe to GlossyBox, not Dallas Shaw; I pay GB, not DS.  And it was GB, not DS, who hyped the contents of the box.  No matter whose attorney was out-of-line (or whatever the case might have been), Glossybox - ULTIMATELY - has a responsibility to its subscribers.  Ms. Shaw is "repping" the GlossyBox brand in this collaboration...and they should be doing more to protect their brand identity, in order to make good on promises to their customer base.

And please, let me assert again:  This is my opinion.

 

[Tiffany27la]

My understanding (and please remember that it is only that - this was a casual conversation, not an interview) was that this was a negotiation wherein everyone's legal representation was present. I still stick by an earlier assertion; the box was a collaborative effort.  I subscribe to GlossyBox, not Dallas Shaw; I pay GB, not DS.  And it was GB, not DS, who hyped the contents of the box.  No matter whose attorney was out-of-line (or whatever the case might have been), Glossybox - ULTIMATELY - has a responsibility to its subscribers.  Ms. Shaw is "repping" the GlossyBox brand in this collaboration...and they should be doing more to protect their brand identity, in order to make good on promises to their customer base. And please, let me assert again:  This is my opinion.

Exactly....as I stated before, REGARDLESS of who's attorney is a diva, or mad at who, or whatever else childish nonsense that keeps getting conveyed and parlayed back and forth, the bottom line is Glossybox's responsibility should be to their fan base...because of whom..their able to take home salaries...just my opinion as well..

 

[lexxies22]

Despise with all of that drama going on with Glossybox; I'm gonna add up to my 1000 points and then cancel. I really like their samples but it is kinda getting old with the drama.

 

[gypsiemagic]

Originally Posted by angnash /img/forum/go_quote.gif


I received regular Juicy twice, and LaLa once.  I got a Blandi dry shampoo, and another one (I forget the brand) two months later - I may have miscalculated on the dry shampoos.  I don't remember the months, etc. on the other products - other than specifically the Le Metier (one in Man Repeller - another in April or May) that you mentioned, and back-to-back Bulgari.  The box immediately following the Man Repeller box was horrible; likewise, the anniversary box.  This is supposed to be a high-end service, and the packaging is beautiful - and it's such a disappointment to open it and find three foil packet samples, one deluxe sample, and a really poor quality "full-size" product.  They seem VERY focused on gathering feedback about the magazine and their social networking presence, but not so much on the samples; I didn't subscribe to receive their magazine or follow them on Facebook/Twitter/Instagram/Pinterest.  And again - and this is my entire issue - I should be happy with them more consistently than I am unhappy; that has not been my experience.  I should not pay for something on the 3rd of the month that I sometimes don't receive until AFTER the 1st of the following month, when I am getting billed again (I get billed anywhere from the 1st to the 5th, depending upon the fall of business days).  I have hung in there, defended them on the Facebook page... this conversation yesterday began with my saying that the June box was supposed to be awesome, regardless of the inclusion of the polish.

Hope this clarifies.

Are you getting the US version of Glossybox? Juicy has only been in the overseas boxes, but has been sampled extensively in Birchbox, maybe sample overload has you a bit mixed up. Oscar Blandi dry shampoo was also only sampled in Birchbox, there was an Oscar Blandi heat protectant spray in the holiday box, but heat protectant =/= dry shampoo, come to think of it, I can't find a single dry shampoo sampled in the US glossybox. You seem to be a little loose with the details, and when you are making claims against a company, it comes off as sketchy when you are just sort of guessing at your complaints.

I understand you are claiming it's all opinion, but when you write up a blog post about a new situation like this, being a little more clear with things and fact checking (because you made it clear you used the conversation as a source, yet you mixed up some details) I read the comments, and the CEO was very clear to say it was Ms Shaw's lawyer, and there is no way you can convince us that GB's attorney and Shaw's attorney are interchangeable and thats your opinion, that is misconstruing facts. 

 

[angnash]

Originally Posted by gypsiemagic /img/forum/go_quote.gif


Are you getting the US version of Glossybox? Juicy has only been in the overseas boxes, but has been sampled extensively in Birchbox, maybe sample overload has you a bit mixed up. Oscar Blandi dry shampoo was also only sampled in Birchbox, there was an Oscar Blandi heat protectant spray in the holiday box, but heat protectant =/= dry shampoo, come to think of it, I can't find a single dry shampoo sampled in the US glossybox. You seem to be a little loose with the details, and when you are making claims against a company, it comes off as sketchy when you are just sort of guessing at your complaints.

I understand you are claiming it's all opinion, but when you write up a blog post about a new situation like this, being a little more clear with things and fact checking (because you made it clear you used the conversation as a source, yet you mixed up some details) I read the comments, and the CEO was very clear to say it was Ms Shaw's lawyer, and there is no way you can convince us that GB's attorney and Shaw's attorney are interchangeable and thats your opinion, that is misconstruing facts. 

Thank you for your comments; I appreciate both the clarification and your feedback.

 

[FormosaHoney]

Originally Posted by princess2010 /img/forum/go_quote.gif

Gotcha.

The Bondi looks pretty but I use shellac so I'm not too upset it's missing. I never wear real polish. It really blows for the people who subbed just for the polish. I wonder what they'll replace it with and if they'll mention it Monday.

OMG FormosaHoney the cake analogy has me rolling!

Thanks!  Donna Summer's McArthur Park is a good alternate scenario here, could make for good theme song for some of the involved parties ... Someone left the cake out in the rain.

Originally Posted by Tiffany27la /img/forum/go_quote.gif

I LOVE that!! I would take it even a step further and add that they also didn't have a RECIPE, lol!! Clearly, if they did, they wouldn't be in this situation...regardless of who's attorney did what to whom, and for what reasons, at the end of the day, you have a brand (Glossybox) who's collaborated with various partners (Dallas Shaw, Bondi, etc..) to bring their subscribers (us) a special "themed" , curated box, and all I have to say to Glossybox is if, indeed, their main goal is to keep my money, and me as one of their consumers, then they better "bring it"...in a BIG way

I completely agree, very important this recipe thing.  In most business this type of detail should be all buttoned up before the details are released and promised to the public.  

Though I sorta understand that with the speed of the sampling boxes it's a little difficult.  They might do well to draw-up a new time line and operating map of how their 'critical process' ought to look like, this my suggested recipe.

1. Month -3 to Box Day: Start contacting all perspective sponsors and theme box talent

2. Month -2 to Box Day: Work on rough draft of how the box will look and feel (design and product testing)

3. Month -1 to Box Day: Finalize marketing details and product details and sign off on all legal agreements

4. Launch Box: Release teasers to public and deliver box before end of month

One critical contingency is that they need to have one or two more item in the wing so that if something goes wrong in Month-1, they can slot in the 'seasoned' product before releasing the teaser to the public.  

Originally Posted by angnash /img/forum/go_quote.gif


I use regular polish - and thanks to Glossybox (giving credit where it's due), I am now a huge fan of some other brands, including Zoya (I already loved OPI, but really didn't care much for the color I got in the Man Repeller box).  And I will do business with Bondi directly - I like the fact that the polish is "five-free," and that their net profits support charitable causes - that resonates with me.  They also have amazing customer service... and I know that because every time I log into the site, someone prompts me to chat - just in case I have questions.  And it's a real person, who tells you their name, and puts smiley faces at the ends of the sentences - and offers to help you find things.  So, I'll seek them out and direct purchase.

And the cake analogy?  SPOT-ON.

 Thank you, it's the first thing that came to my mind!  Well second, the first was $*&@#*&^#^@& GlossyBox, you did it again!!

 

 

 

 

 

 

 

[jilla1020]

It's gone!! I kinda had a feeling it would be...that's so wierd!... I scoured their page a little while ago looking for it and couldn't find it, either...I knew I should have taken a screen shot of it on my phone...argh!! I have very limited personal experience with Glossybox, (May was my first box), but judging by the huge amount of customer complaints with their "One Year Anniversary " box, and now, in light of everything just happening surrounding the Bondi pull out, I *hope* that Glossybox wouldn't make such a costly oversight as to send anything less than the entire collection as promised...

Lol I hate when that happens! I wonder if maybe so many started questioning the post they removed it. That's my guess. I would hope on Monday they will address this or at least let people know if this is going to delay sending the boxes out. I am still looking forward to this months box. /emoticons/[email protected] 2x" width="20" height="20" />

 

[jilla1020]

For those of you that emailed Glossybox regarding the AmorePacific item last month, did you ever receive your replacement item? Just curious. EDIT: Oops nevermind, I see this is being discussed in the May thread. Just ignore my post. /emoticons/[email protected] 2x" width="20" height="20" />

 

[princess2010]

Originally Posted by jilla1020 /img/forum/go_quote.gif
For those of you that emailed Glossybox regarding the AmorePacific item last month, did you ever receive your replacement item? Just curious.

EDIT: Oops nevermind, I see this is being discussed in the May thread. Just ignore my post.

I did get my replacement item right away. I asked for another of the face mask that came in the May box. I've been on vacay and haven't gotten to use either yet!

 

[Tiffany27la]

Lol I hate when that happens! I wonder if maybe so many started questioning the post they removed it. That's my guess. I would hope on Monday they will address this or at least let people know if this is going to delay sending the boxes out. I am still looking forward to this months box. /emoticons/[email protected] 2x" width="20" height="20" />

I SO agree with you!! I love getting makeup/skincare in the mail! Plus, the box is ADORABLE.... !!! I'm still thinking maybe I should order a second one just for the box!!

 

[MissTrix]

Originally Posted by Tiffany27la /img/forum/go_quote.gif

Quote: Originally Posted by jilla1020 /img/forum/go_quote.gif
Lol I hate when that happens! I wonder if maybe so many started questioning the post they removed it. That's my guess. I would hope on Monday they will address this or at least let people know if this is going to delay sending the boxes out. I am still looking forward to this months box.

I SO agree with you!! I love getting makeup/skincare in the mail! Plus, the box is ADORABLE.... !!! I'm still thinking maybe

I should order a second one just for the box!!


I subbed because the box is so cute! The polish that we won't be getting now was my 2nd reason but I'm still psyched to see what we get. I will definitely be cancelling after I receive it though. 

 

[lexxies22]

That brought up something I remembered. When I took the survey for May Glossybox. They asked questions about whether if I'd be interested in getting make up and Skincare from Glossybox brand; not other brands? Now that I wonder if it caused issues with Bondi/Shaw?

 

[jilla1020]

I SO agree with you!! I love getting makeup/skincare in the mail! Plus, the box is ADORABLE.... !!! I'm still thinking maybe I should order a second one just for the box!!

I decided to order a second one! I was able to get it for 12.00 by using the promo code and the $15.00 gift option. That just seemed like a really good deal in my opinion. And the box alone does look adorable!! /emoticons/[email protected] 2x" width="20" height="20" /> Maybe you should order a second box! Lol

 

[Tiffany27la]

I decided to order a second one! I was able to get it for 12.00 by using the promo code and the $15.00 gift option. That just seemed like a really good deal in my opinion. And the box alone does look adorable!! /emoticons/[email protected] 2x" width="20" height="20" /> Maybe you should order a second box! Lol

What promo code did you use??? For $12, I would definitely pull the trigger for a second box!!

 

[jilla1020]

I subbed because the box is so cute! The polish that we won't be getting now was my 2nd reason but I'm still psyched to see what we get. I will definitely be cancelling after I receive it though. 

I know me too! I know some people don't like perfume samples (and I completely understand why)but I like the fact that they are including (I think) six. I'm hoping that will be in all the box variations. I just can't wait to get it and see what's in it.

 

[MissTrix]

Originally Posted by jilla1020 /img/forum/go_quote.gif

Quote: Originally Posted by MissTrix /img/forum/go_quote.gif
I subbed because the box is so cute! The polish that we won't be getting now was my 2nd reason but I'm still psyched to see what we get. I will definitely be cancelling after I receive it though. 
I know me too! I know some people don't like perfume samples (and I completely understand why)but I like the fact that they are including (I think) six. I'm hoping that will be in all the box variations. I just can't wait to get it and see what's in it.
I'm excited about the perfume samples as well. I don't have a HG or signature scent so I like to mix it up and wear different perfumes depending on the season, the occasion, or even my mood. 

 

 

[jilla1020]

What promo code did you use??? For $12, I would definitely pull the trigger for a second box!!

If I would've used ebates with the code and the gift box it would have been closer to $10 so don't forget ebates. I believe the 20% off code was June. I will double check but I think that's it. EDIT: I just checked my order and the code was JUNE.

 

[Tiffany27la]

If I would've used ebates with the code and the gift box it would have been closer to $10 so don't forget ebates. I believe the 20% off code was June. I will double check but I think that's it.

Ok, I'm heading over to GB to see if the code will work for me!!