Glossybox - June 2013

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Whew......drama drama drama.

I am definitely sad about this....but things just don't add up. The CEO/Founder says not to let this withdraw affect your opinion of Glossybox, but then he praises, thanks and is going to send a gift to a blogger that slams Glossybox and makes them out to be the bad guy???? Hmmmm......I suddenly have a bad taste for Bondi. Which is disappointing, because the polishes looked fantastic. I have a feeling this DOES have something to do with Dallas since it was her attorney supposedly that caused havoc with Bondi.

I wonder what they'll replace it with and MORE IMPORTANTLY, I wonder how long the delay for the boxes are going to be now.....
rolleyes.gif


 
Does anyone else find it disturbing that Bondi are the only ones talking about this? There hasn't been a peep from Glossybox or Dallas Shaw. Do they think people are just going to magically forget about the much hyped nail polish? 

 
Good evening (if you're on the East coast)...

I'm the (I think someone described me as "unhinged") blogger.  To set the record straight:

  • At no time did the CEO of Bondi disparage GlossyBox or Dallas Shaw.
  • When I write, for the MOST part, I do with a strong sense of humor, and my tongue placed as firmly in my cheek as my fingers are placed on the keyboard.
  • If you go and read the (my) article, while I failed to specifically mention Dallas Shaw, I stated that bottles were produced with someone else's name on them (GB or DS?  I am not going to split hairs - the bottles were printed specifically for the collaboration, as I understood it), there was a difference of opinion during legal negotiations, and the deal went south.
  • My ire with GlossyBox (again, if you read my article) is primarily based upon receipt of duplicates of the same item (or type of item) within a six month period, and continued (read "monthly") box delays.  My payment to GB comes out prior to the 5th of each month - if I receive it by the last day of that month, it's miraculous. This has been my experience each month.
  • My perception is that Bondi was treated poorly.  That is my perception, and only my perception - and it is *my* perception upon which I rely when I blog, and when I make decisions on how to continue to spend my own money.  Based upon the fact that production is complete and now the polish will not be included in the box?  I think that Bondi is the one who will have to recoup their costs of production (that's simple business math).
  • The June box is touted as being a collaboration box; even if the problem was with the collaborator, it is still a GlossyBox.  They have a brand; they should be seeking to continue to promote good will for their brand, both with their consumers and with their suppliers - this is, again, my opinion.
  • You should make your own decision about your GlossyBox subscription; you can use this incident to inform that decision, or not.  The primary concentration for my MBA was in corporate social responsibility; based upon what I've seen thus far, I detect a strong sense of that from Bondi.  I am not feeling that, as much, from GlossyBox - and as a result, am looking to end the business relationship with them.
  • I believe (again, my opinion) that the CEO's perceived "delight" with my article had more to do with my writing style (and the fact that I swear like a sailor in print) rather than it had to do with anyone being bashed.  I'm very outspoken with my opinion.  Please pay attention to those two words:  MY opinion.

I hope this acts as a clarifier to an unfortunate situation, and any perceived disparagements and/or miscommunications resulting from my blog post.

Warm regards,

Angie Nash

 
Originally Posted by angnash /img/forum/go_quote.gif

Good evening (if you're on the East coast)...

I'm the (I think someone described me as "unhinged") blogger.  To set the record straight:

  • At no time did the CEO of Bondi disparage GlossyBox or Dallas Shaw.
  • When I write, for the MOST part, I do with a strong sense of humor, and my tongue placed as firmly in my cheek as my fingers are placed on the keyboard.
  • If you go and read the (my) article, while I failed to specifically mention Dallas Shaw, I stated that bottles were produced with someone else's name on them (GB or DS?  I am not going to split hairs - the bottles were printed specifically for the collaboration, as I understood it), there was a difference of opinion during legal negotiations, and the deal went south.
  • My ire with GlossyBox (again, if you read my article) is primarily based upon receipt of duplicates of the same item (or type of item) within a six month period, and continued (read "monthly") box delays.  My payment to GB comes out prior to the 5th of each month - if I receive it by the last day of that month, it's miraculous. This has been my experience each month.
  • My perception is that Bondi was treated poorly.  That is my perception, and only my perception - and it is *my* perception upon which I rely when I blog, and when I make decisions on how to continue to spend my own money.  Based upon the fact that production is complete and now the polish will not be included in the box?  I think that Bondi is the one who will have to recoup their costs of production (that's simple business math).
  • The June box is touted as being a collaboration box; even if the problem was with the collaborator, it is still a GlossyBox.  They have a brand; they should be seeking to continue to promote good will for their brand, both with their consumers and with their suppliers - this is, again, my opinion.
  • You should make your own decision about your GlossyBox subscription; you can use this incident to inform that decision, or not.  The primary concentration for my MBA was in corporate social responsibility; based upon what I've seen thus far, I detect a strong sense of that from Bondi.  I am not feeling that, as much, from GlossyBox - and as a result, am looking to end the business relationship with them.
  • I believe (again, my opinion) that the CEO's perceived "delight" with my article had more to do with my writing style (and the fact that I swear like a sailor in print) rather than it had to do with anyone being bashed.  I'm very outspoken with my opinion.  Please pay attention to those two words:  MY opinion.

I hope this acts as a clarifier to an unfortunate situation, and any perceived disparagements and/or miscommunications resulting from my blog post.

Warm regards,

Angie Nash
Do you have inside info? I didn't read your blog so I'm not sure how you came to your conclusions, or even what it says beyond what you wrote above.

 
Did any of you ladies happen to catch the Facebook update on Glossybox's page yesterday about the Oscar de la Renta fragrance "sample"?? I was under the impression we were getting one each of the six different scents, but their post was definitely worded in a manner that sounded like we were only getting one of the scents...? I'm confused now!
Hi! I tried looking for that post and couldn't find it. As far as I know we are getting a sample of each. ☺
 
Originally Posted by jilla1020 /img/forum/go_quote.gif

Hi! I tried looking for that post and couldn't find it. As far as I know we are getting a sample of each. ☺
I looked too but I didn't see anything that led me to believe we were getting anything other than a bag with six small samples.

 
 ​
New product offer silhouette, the Oscar looks the same.  Maybe we are getting Channel nail polish... no I am not serious, at all, even the slightest.  

Yeah!  I've got three mystery boxes coming now... some time in June or maybe in July?!?  I'm just going to put these boxes out of my mind, can't seem to have any expectations about what's in them or when they are coming.

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Originally Posted by princess2010 /img/forum/go_quote.gif


Do you have inside info? I didn't read your blog so I'm not sure how you came to your conclusions, or even what it says beyond what you wrote above.
No, I do not have inside information.  I had a conversation, drew a conclusion, and asked permission to refer to the conversation in an already-planned blog post regarding a subscription service, customer service trends, and my own experience.  I did not, have not, and will not ever allege to be a reporter - I did not present this blog posting as "news."  I have often made "flip" comments about supporting indie journalism, etc. - but isn't that what all bloggers are?  They're writers - and they're independent journalists.

I don't know what transpired; I wasn't at the negotiating table.  I just know that bottles were produced (and so does everyone else - that's information that's been out there, and pictures of the bottles are/were on the web), and due to a breakdown in negotiations, they will not be included in the June box.  That same information is available via press releases (bona fide press releases, NOT blog postings and/or Facebook conversations).  I took the information shared during a casual conversation, combined that with the bad taste already in my mouth, and wrote in my usual "rant" style.  Most people find it amusing, or at least that's what they tell me ... perhaps they're humoring me.   :) /emoticons/[email protected] 2x" width="20" height="20" />

Someone chose to provide a link to a conversation between friends, causing a whole lot of  ... well, much ado about nothing (unless you were really looking forward to receiving that polish in your June box).

Hope this helps!

 
Originally Posted by angnash /img/forum/go_quote.gif

Good evening (if you're on the East coast)...

I'm the (I think someone described me as "unhinged") blogger.  To set the record straight:

  • At no time did the CEO of Bondi disparage GlossyBox or Dallas Shaw.
  • When I write, for the MOST part, I do with a strong sense of humor, and my tongue placed as firmly in my cheek as my fingers are placed on the keyboard.
  • If you go and read the (my) article, while I failed to specifically mention Dallas Shaw, I stated that bottles were produced with someone else's name on them (GB or DS?  I am not going to split hairs - the bottles were printed specifically for the collaboration, as I understood it), there was a difference of opinion during legal negotiations, and the deal went south.
  • My ire with GlossyBox (again, if you read my article) is primarily based upon receipt of duplicates of the same item (or type of item) within a six month period, and continued (read "monthly") box delays.  My payment to GB comes out prior to the 5th of each month - if I receive it by the last day of that month, it's miraculous. This has been my experience each month.
  • My perception is that Bondi was treated poorly.  That is my perception, and only my perception - and it is *my* perception upon which I rely when I blog, and when I make decisions on how to continue to spend my own money.  Based upon the fact that production is complete and now the polish will not be included in the box?  I think that Bondi is the one who will have to recoup their costs of production (that's simple business math).
  • The June box is touted as being a collaboration box; even if the problem was with the collaborator, it is still a GlossyBox.  They have a brand; they should be seeking to continue to promote good will for their brand, both with their consumers and with their suppliers - this is, again, my opinion.
  • You should make your own decision about your GlossyBox subscription; you can use this incident to inform that decision, or not.  The primary concentration for my MBA was in corporate social responsibility; based upon what I've seen thus far, I detect a strong sense of that from Bondi.  I am not feeling that, as much, from GlossyBox - and as a result, am looking to end the business relationship with them.
  • I believe (again, my opinion) that the CEO's perceived "delight" with my article had more to do with my writing style (and the fact that I swear like a sailor in print) rather than it had to do with anyone being bashed.  I'm very outspoken with my opinion.  Please pay attention to those two words:  MY opinion.

I hope this acts as a clarifier to an unfortunate situation, and any perceived disparagements and/or miscommunications resulting from my blog post.

Warm regards,

Angie Nash
I found your blog post and I'm wondering why you got 3 dry shampoos and 2 nail files, and 3 Juicy Couture perfume samples in 6 months when I haven't even gotten one of those. I didn't even see it as an option in the boxes.  I've been subbed every box since the beginning. I did get two of those from ipsy though. Kerastase hasn't had ANY products in GB that I'm aware of so I'm not sure how you got that twice either.  I did get the Le Metier twice but I welcomed it because those samples are amazing! I got a nail file in BB and one is Starlooks. Nothing in Glossybox.

 

New product offer silhouette, the Oscar looks the same.  Maybe we are getting Channel nail polish... no I am not serious, at all, even the slightest.   Yeah!  I've got three mystery boxes coming now... some time in June or maybe in July?!?  I'm just going to put these boxes out of my mind, can't seem to have any expectations about what's in them or when they are coming.

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Just putting this out there... That silhouette is very similar to the cult nail polish featured in the limited edition boxes from earlier this year.
 
I looked too but I didn't see anything that led me to believe we were getting anything other than a bag with six small samples.
It's gone!! I kinda had a feeling it would be...that's so wierd!... I scoured their page a little while ago looking for it and couldn't find it, either...I knew I should have taken a screen shot of it on my phone...argh!! I have very limited personal experience with Glossybox, (May was my first box), but judging by the huge amount of customer complaints with their "One Year Anniversary " box, and now, in light of everything just happening surrounding the Bondi pull out, I *hope* that Glossybox wouldn't make such a costly oversight as to send anything less than the entire collection as promised...
 
Originally Posted by princess2010 /img/forum/go_quote.gif


I found your blog post and I'm wondering why you got 3 dry shampoos and 2 nail files, and 3 Juicy Couture perfume samples in 6 months when I haven't even gotten one of those. I didn't even see it as an option in the boxes.  I've been subbed every box since the beginning. I did get two of those from ipsy though. Kerastase hasn't had ANY products in GB that I'm aware of so I'm not sure how you got that twice either.  I did get the Le Metier twice but I welcomed it because those samples are amazing! I got a nail file in BB and one is Starlooks. Nothing in Glossybox.
Maybe you meant Sebastian or Alterna. I think we've recieved those a couple times this year. I LOVE Sebastian but it's time to take a break. I think we've gotten 3 different items this year from them. Potion 9 is my HG but I'm ready to try a new brand.

 
Originally Posted by Tiffany27la /img/forum/go_quote.gif

It's gone!! I kinda had a feeling it would be...that's so wierd!... I scoured their page a little while ago looking for it and couldn't find it, either...I knew I should have taken a screen shot of it on my phone...argh!!

I have very limited personal experience with Glossybox, (May was my first box), but judging by the huge amount of customer complaints with their "One Year Anniversary " box, and now, in light of everything just happening surrounding the Bondi pull out, I *hope* that Glossybox wouldn't make such a costly oversight as to send anything less than the entire collection as promised...
It's like GB is selling the cake before it was even baked, heck the ingredients weren't even all at the bakery.  Let down is not the proper word, it is after all but a box of samples, I guess just miffed.  Probably won't put myself in the position of being miffed again.

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Originally Posted by princess2010 /img/forum/go_quote.gif


I found your blog post and I'm wondering why you got 3 dry shampoos and 2 nail files, and 3 Juicy Couture perfume samples in 6 months when I haven't even gotten one of those. I didn't even see it as an option in the boxes.  I've been subbed every box since the beginning. I did get two of those from ipsy though. Kerastase hasn't had ANY products in GB that I'm aware of so I'm not sure how you got that twice either.  I did get the Le Metier twice but I welcomed it because those samples are amazing! I got a nail file in BB and one is Starlooks. Nothing in Glossybox.
I received regular Juicy twice, and LaLa once.  I got a Blandi dry shampoo, and another one (I forget the brand) two months later - I may have miscalculated on the dry shampoos.  I don't remember the months, etc. on the other products - other than specifically the Le Metier (one in Man Repeller - another in April or May) that you mentioned, and back-to-back Bulgari.  The box immediately following the Man Repeller box was horrible; likewise, the anniversary box.  This is supposed to be a high-end service, and the packaging is beautiful - and it's such a disappointment to open it and find three foil packet samples, one deluxe sample, and a really poor quality "full-size" product.  They seem VERY focused on gathering feedback about the magazine and their social networking presence, but not so much on the samples; I didn't subscribe to receive their magazine or follow them on Facebook/Twitter/Instagram/Pinterest.  And again - and this is my entire issue - I should be happy with them more consistently than I am unhappy; that has not been my experience.  I should not pay for something on the 3rd of the month that I sometimes don't receive until AFTER the 1st of the following month, when I am getting billed again (I get billed anywhere from the 1st to the 5th, depending upon the fall of business days).  I have hung in there, defended them on the Facebook page... this conversation yesterday began with my saying that the June box was supposed to be awesome, regardless of the inclusion of the polish.

Hope this clarifies.

 
Originally Posted by FormosaHoney /img/forum/go_quote.gif


It's like GB is selling the cake before it was even baked, heck the ingredients weren't even all at the bakery.  Let down is not the proper word, it is after all but a box of samples, I guess just miffed.  Probably won't put myself in the position of being miffed again.

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Originally Posted by angnash /img/forum/go_quote.gif


I received regular Juicy twice, and LaLa once.  I got a Blandi dry shampoo, and another one (I forget the brand) two months later - I may have miscalculated on the dry shampoos.  I don't remember the months, etc. on the other products - other than specifically the Le Metier (one in Man Repeller - another in April or May) that you mentioned, and back-to-back Bulgari.  The box immediately following the Man Repeller box was horrible; likewise, the anniversary box.  This is supposed to be a high-end service, and the packaging is beautiful - and it's such a disappointment to open it and find three foil packet samples, one deluxe sample, and a really poor quality "full-size" product.  They seem VERY focused on gathering feedback about the magazine and their social networking presence, but not so much on the samples; I didn't subscribe to receive their magazine or follow them on Facebook/Twitter/Instagram/Pinterest.  And again - and this is my entire issue - I should be happy with them more consistently than I am unhappy; that has not been my experience.  I should not pay for something on the 3rd of the month that I sometimes don't receive until AFTER the 1st of the following month, when I am getting billed again (I get billed anywhere from the 1st to the 5th, depending upon the fall of business days).  I have hung in there, defended them on the Facebook page... this conversation yesterday began with my saying that the June box was supposed to be awesome, regardless of the inclusion of the polish.

Hope this clarifies.
Gotcha.

The Bondi looks pretty but I use shellac so I'm not too upset it's missing. I never wear real polish. It really blows for the people who subbed just for the polish. I wonder what they'll replace it with and if they'll mention it Monday.

OMG FormosaHoney the cake analogy has me rolling!
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It's like GB is selling the cake before it was even baked, heck the ingredients weren't even all at the bakery.  Let down is not the proper word, it is after all but a box of samples, I guess just miffed.  Probably won't put myself in the position of being miffed again.
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  • I believe (again, my opinion) that the CEO's perceived "delight" with my article had more to do with my writing style (and the fact that I swear like a sailor in print) rather than it had to do with anyone being bashed.  I'm very outspoken with my opinion.  Please pay attention to those two words:  MY opinion.
My only beef was why Dallas Shaw's legal team suddenly became GB's legal team in your blog post. I don't think that really falls under opinion...

 
It's a big deal to have the #1 product you've promoted pulled from the box. That's why I lean towards it being something with Dallas Shaw. No way GB wanted that item pulled and didn't fight tooth and nail to have it. Bondi wanted it in the box because they lose money if it's not, GB has heavily promoted the item. It seems DS is the only one left.
 

 

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