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Also, Are there any valid percentage off codes currently?
Birchbox Promo Codes
- Thread starter zadidoll
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Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
As a birchbox total fan girl this is all I have to say: there's a difference between a code having an error and fixing it immediately, and letting it sit for a whole week before taking it away without any explanation.
Took the words right out of my mouth. I love Birchbox, but I just found this whole situation really off-putting.
As a birchbox total fan girl this is all I have to say: there's a difference between a code having an error and fixing it immediately, and letting it sit for a whole week before taking it away without any explanation.
Took the words right out of my mouth. I love Birchbox, but I just found this whole situation really off-putting.
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Quote: Originally Posted by MissJexie /img/forum/go_quote.gif
Took the words right out of my mouth. I love Birchbox, but I just found this whole situation really off-putting.
For me, there's no real loss because I was subbed to them before and will stay subbed to them after, so long as nothing gets really awful. But, I really feel for new people who signed up relying on this promotion. First impressions are everything, birchbox.
Took the words right out of my mouth. I love Birchbox, but I just found this whole situation really off-putting.
For me, there's no real loss because I was subbed to them before and will stay subbed to them after, so long as nothing gets really awful. But, I really feel for new people who signed up relying on this promotion. First impressions are everything, birchbox.
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Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
As a birchbox total fan girl this is all I have to say: there's a difference between a code having an error and fixing it immediately, and letting it sit for a whole week before taking it away without any explanation.
I really prefer not to think ill of people, but the only reasons I can see for not immediately fixing an error like this is 1) they truly did not know or 2) by allowing it to give 200 points a ton more people would sign up thus upping their subscriber base (if they fixed it quickly, less might have signed up).
As a birchbox total fan girl this is all I have to say: there's a difference between a code having an error and fixing it immediately, and letting it sit for a whole week before taking it away without any explanation.
I really prefer not to think ill of people, but the only reasons I can see for not immediately fixing an error like this is 1) they truly did not know or 2) by allowing it to give 200 points a ton more people would sign up thus upping their subscriber base (if they fixed it quickly, less might have signed up).
it's also possible that in the past it wasn't a big deal but now that points add up to a vip status that gives you free shipping on everything it's an added cost to allow these glitches to continue.
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
so are those saying they have -100 and talking about negative balances is it really a negative balance or does your point history just show the negative number but balance is 0? didn't know that was possible...but i guess it should be bc of returns. who knows.
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
so are those saying they have -100 and talking about negative balances is it really a negative balance or does your point history just show the negative number but balance is 0? didn't know that was possible...but i guess it should be bc of returns. who knows.
There weren't BB posts, but replies by BB to posts other people made.
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Quote: Originally Posted by barbyechick /img/forum/go_quote.gif
it's also possible that in the past it wasn't a big deal but now that points add up to a vip status that gives you free shipping on everything it's an added cost to allow these glitches to continue.
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
so are those saying they have -100 and talking about negative balances is it really a negative balance or does your point history just show the negative number but balance is 0? didn't know that was possible...but i guess it should be bc of returns. who knows.
I'll second that opinion. I understand canceling because you've had repeated bad experiences with their CS or if you dislike the boxes or you want to spend your money some other way, but I don't understand canceling just because they didn't let you keep points that really shouldn't have been yours in the first place. We knew this was a glitch. People just hoped that BB would be kind and overlook it. Yes, they should have issued a statement to everyone who received the double points explaining how they were responding, but that's the only issue I saw with their response.
it's also possible that in the past it wasn't a big deal but now that points add up to a vip status that gives you free shipping on everything it's an added cost to allow these glitches to continue.
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
so are those saying they have -100 and talking about negative balances is it really a negative balance or does your point history just show the negative number but balance is 0? didn't know that was possible...but i guess it should be bc of returns. who knows.
I'll second that opinion. I understand canceling because you've had repeated bad experiences with their CS or if you dislike the boxes or you want to spend your money some other way, but I don't understand canceling just because they didn't let you keep points that really shouldn't have been yours in the first place. We knew this was a glitch. People just hoped that BB would be kind and overlook it. Yes, they should have issued a statement to everyone who received the double points explaining how they were responding, but that's the only issue I saw with their response.
My account that had the 100 points removed got Aces status which is ridiculous because all I ever bought was 3 boxes. I just got all those extra points with these codes! And AFAIK, the site shows a 0 balance, but several people have posted receiving an email with a negative points balance.
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Quote: Originally Posted by jennm149 /img/forum/go_quote.gif
My account that had the 100 points removed got Aces status which is ridiculous because all I ever bought was 3 boxes. I just got all those extra points with these codes!
And AFAIK, the site shows a 0 balance, but several people have posted receiving an email with a negative points balance.
Yes, if those extra points contributed to Ace status that would make a big difference too!
My account that had the 100 points removed got Aces status which is ridiculous because all I ever bought was 3 boxes. I just got all those extra points with these codes!
And AFAIK, the site shows a 0 balance, but several people have posted receiving an email with a negative points balance.
Yes, if those extra points contributed to Ace status that would make a big difference too!
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Quote: Originally Posted by barbyechick /img/forum/go_quote.gif
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
I'm keeping my main account because I do love Birchbox -- however, I cancelled my second account. To me, customer service is a huge deal... especially for an online shop such as this. Taking away the extra points without explanation made me go from "loyal fangirl" to "satisfied customer." I still like BB, but they're going to have to win me back before I restart another subscription. They've had a lot of issues lately (shipping, codes, poor communication, etc.) and it makes me hope they haven't begun circling the drain.
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
I'm keeping my main account because I do love Birchbox -- however, I cancelled my second account. To me, customer service is a huge deal... especially for an online shop such as this. Taking away the extra points without explanation made me go from "loyal fangirl" to "satisfied customer." I still like BB, but they're going to have to win me back before I restart another subscription. They've had a lot of issues lately (shipping, codes, poor communication, etc.) and it makes me hope they haven't begun circling the drain.
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Quote: Originally Posted by barbyechick /img/forum/go_quote.gif
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
Problem is a lot of people read on blogs that the code was for 200 points. I am unsubscribing to my additional boxes, mostly because I wanted to anyways but kept getting pulled back in with the codes. The lack of communication, not just saying "oh well, our bad', and giving back some people's points but not everyone was just the final straw to cancel. I'll still keep my main sub as I like getting the box, but I probably won't rave about birchbox like I used to (they have been having other issues as it is). Also what is up with them constantly being out of pick twos come on people!!
i honestly don't understand why people would cancel because of this though. if a new subscriber signed on for this wouldn't they expect only the 100 when using the code anyway? i get that there should have been an "oops" email and that's on them. but it seems a lot of people here just used it to cancel/resub anyway, some on multiple accounts. some people got to take advantage of a bonus and some didn't, isn't that the same as always? technically it's never fair lol?
Problem is a lot of people read on blogs that the code was for 200 points. I am unsubscribing to my additional boxes, mostly because I wanted to anyways but kept getting pulled back in with the codes. The lack of communication, not just saying "oh well, our bad', and giving back some people's points but not everyone was just the final straw to cancel. I'll still keep my main sub as I like getting the box, but I probably won't rave about birchbox like I used to (they have been having other issues as it is). Also what is up with them constantly being out of pick twos come on people!!
That has been my fear lately!! I hope hope hope they are just having a rough patch and not getting too big too fast.
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There was an interesting post on facebook last night that has been deleted. Basically, the customer accused Birchbox of setting up the entire thing to generate new customers because subscriptions have slowed down. As we all know, once you sign up it keeps billing you so it wouldn't take long to profit.
I don't know if I think it was done on purpose but how does a "glitch" like that happen? Someone must have initiated it and put it into the system!
I don't know if I think it was done on purpose but how does a "glitch" like that happen? Someone must have initiated it and put it into the system!
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I'm wondering if they're having subscription number issues. I somewhat doubt it, but then why have they been having this, i don't know what else to call it, membership drive since February then? In Feb BB100 was active. In March, it was cases and freebie addons from Benefit and then eventually BB100 was active again. April had more BB100 and SFBB100, which has also been active for the May month. They're practically giving out the boxes for free to get people to shop their stores.... I wonder if there's something else amiss.
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Quote: Originally Posted by Kyuu /img/forum/go_quote.gif
I'm wondering if they're having subscription number issues. I somewhat doubt it, but then why have they been having this, i don't know what else to call it, membership drive since February then? In Feb BB100 was active. In March, it was cases and freebie addons from Benefit and then eventually BB100 was active again. April had more BB100 and SFBB100, which has also been active for the May month. They're practically giving out the boxes for free to get people to shop their stores.... I wonder if there's something else amiss.
That is interesting to think. They hardly ever did promos before February. They happened sometimes, but just weren't as commonplace as they have been this year.
I'm wondering if they're having subscription number issues. I somewhat doubt it, but then why have they been having this, i don't know what else to call it, membership drive since February then? In Feb BB100 was active. In March, it was cases and freebie addons from Benefit and then eventually BB100 was active again. April had more BB100 and SFBB100, which has also been active for the May month. They're practically giving out the boxes for free to get people to shop their stores.... I wonder if there's something else amiss.
That is interesting to think. They hardly ever did promos before February. They happened sometimes, but just weren't as commonplace as they have been this year.
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Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
That is interesting to think. They hardly ever did promos before February. They happened sometimes, but just weren't as commonplace as they have been this year.
Right. Before, the 10% off yearly (yearly99 or whatever) or double points for yearly (22 points) were great deals. Over the last few months, it's been a lot better to just unsubscribe then resubscribe with the point promos :X Why pay $99 to get 12 boxes, when you basically get a free box, and then 50 more points with each coupon?
ALSO I want to point out a lot of popular items in their store are not being restocked.... :S
That is interesting to think. They hardly ever did promos before February. They happened sometimes, but just weren't as commonplace as they have been this year.
Right. Before, the 10% off yearly (yearly99 or whatever) or double points for yearly (22 points) were great deals. Over the last few months, it's been a lot better to just unsubscribe then resubscribe with the point promos :X Why pay $99 to get 12 boxes, when you basically get a free box, and then 50 more points with each coupon?
ALSO I want to point out a lot of popular items in their store are not being restocked.... :S
There were add ons in January and December. And a bonus point/ some kind of promo for gift subscription purchases in November. Not to mention the yearly99 codes to. Maybe they have been doing things more so recently, but I think they have always done something at least every other month or so.
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Quote: Originally Posted by TippyAG /img/forum/go_quote.gif
There were add ons in January and December. And a bonus point/ some kind of promo for gift subscription purchases in November. Not to mention the yearly99 codes to.
Maybe they have been doing things more so recently, but I think they have always done something at least every other month or so.
The yearly codes are more a benefit to current subscribers though? To make sure they kept their business for a whole year. I feel like the monthly 100 pt boxes are more to lure in new subscribers to regain the interest of people who've parted with BB...
There were add ons in January and December. And a bonus point/ some kind of promo for gift subscription purchases in November. Not to mention the yearly99 codes to.
Maybe they have been doing things more so recently, but I think they have always done something at least every other month or so.
The yearly codes are more a benefit to current subscribers though? To make sure they kept their business for a whole year. I feel like the monthly 100 pt boxes are more to lure in new subscribers to regain the interest of people who've parted with BB...
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Quote: Originally Posted by TippyAG /img/forum/go_quote.gif
There were add ons in January and December. And a bonus point/ some kind of promo for gift subscription purchases in November. Not to mention the yearly99 codes to.
Maybe they have been doing things more so recently, but I think they have always done something at least every other month or so.
They've always done the perk for annual subs, usually several times a year. And I felt like those were always to reward long term fans and get them to commit money up front, not draw in a mass number of subs. But monthly perk codes for monthly subs didn't become commonplace until the end of 2013/beginning of 2014, is what I'm saying.
There were add ons in January and December. And a bonus point/ some kind of promo for gift subscription purchases in November. Not to mention the yearly99 codes to.
Maybe they have been doing things more so recently, but I think they have always done something at least every other month or so.
They've always done the perk for annual subs, usually several times a year. And I felt like those were always to reward long term fans and get them to commit money up front, not draw in a mass number of subs. But monthly perk codes for monthly subs didn't become commonplace until the end of 2013/beginning of 2014, is what I'm saying.
My theory is they are either looking for investors or the founders want to sell out. Juicing up the subscriber numbers would help them on that score.
